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2707 Uppsatser om Customer-oriented behavior - Sida 63 av 181
Tillval och anpassning : kundens valmöjligheter vid köp av nyproducerad bostadsrätt
Background: The real estate market has previously been subsidized by the government. The construction has been characterized by standardization and large scale complex. In the current situation there are other conditions on the real estate market, subsidies do not occur at the same degree and the market is more competitive. Customer influence has also changed. Today the customers want to customize their apartment by personal needs and lifestyle.
Ip-telefoni med Skype som ett alternativ till PSTN för privatanvändare
The project is a practical and theoretical test of IP telephony with Skype in
order to form a base for a comparison between IP-Telephony with Skype and the
Public Switched Telephony Network (PSTN). PSTN is the common standard that most
of us use for telephony today. The objective for the study is to simplify the
choice between PSTN and IP-Telephony for the Swedish private customer user
group.
The project is supposed to answer the following questions.
- How easy is it to start using IP-telephony with Skype?
- How is the quality of IP-telephony compared to PSTN?
- Are all services provided by PSTN available and accessible using the
IP-solution?
- How are the usability and the availability of support with IP telephony?
- Is IP-telephony a cheaper solution and in that case under which circumstances?
Within the project a collection of practical and theoretical tests have been
performed to be able to form an opinion on the IP-solution in the following
areas, installation, function, quality, usability, costs, accessibility and
security.
In order to study usability, a test group of ten persons have been used to
evaluate the usability of the system.
Finns det något samband mellan skuldsättningsgrad och P/B tal? : En studie av svenska börsnoterade bygg- och fastighetsbolag före, under och efter finanskrisen
Background: The real estate market has previously been subsidized by the government. The construction has been characterized by standardization and large scale complex. In the current situation there are other conditions on the real estate market, subsidies do not occur at the same degree and the market is more competitive. Customer influence has also changed. Today the customers want to customize their apartment by personal needs and lifestyle.
Människa ? Teknik ? Organisation ur ett utredningsperspektiv : En intervjustudie av medarbetare vid Statens haverikommission
Human - Technology - Organization (HTO) is a well-established, general unifying concept in the Swedish Accident Investigation Authority (SHK) that represents an approach, knowledge and use of various tools regarding interactions between people, technology and organizational factors. The HTO-perspective is well described in literature but there are few studies on how SHKs staff experiences working according to this method in their investigations. The aim of this study was therefore to describe their HTO-perspective, examine how it is used in the investigations at SHK and describe the investigators experience of working with the HTO-perspective as well as the method's usefulness compared to old methods in accident investigations. A literature study has been conducted in the areas of HTO, Theory of planned behavior (TPB) and safety culture. TPB and safety culture are described in this paper since they highlight the different aspects of a HTO-perspective.
Föräldrars kunskap om och attityder till vaccin mot humant papillomvirus : En beskrivande litteraturstudie
Bakgrund: Sedan januari 2010 ingår vaccin mot humant papillomvirus i det svenska barnvaccinationsprogrammet. Beslutet att vaccinera eller inte vaccinera sina barn kan vara svårt för föräldrar. Syfte: Var att beskriva föräldrars kunskap om och attityd till vaccin mot humant papillomvirus och hur det inverkar på deras beslut att vaccinera sina barn. Design: Mixed-methods research integrated design. Metod: Beskrivande litteraturstudie.
Musikterapi med en gravt synskadad elev : Måste FMT-metoden anpassas?
I detta examensarbete presenteras olika inriktningar av musikterapi och FMT-metoden (Funktionsinriktad musikterapi) belyses ingående. Här beskrivs arbetssätt och arbetsmaterialet nämns. Ett historiskt perspektiv ges både på människor med funktionshinder genom tiderna och på musikterapins utveckling i världen och i Sverige. Olika musikterapidiscipliner presenteras liksom befintliga utbildningsmöjligheter. Två elever/adepter presenteras och terapin med dessa beskrivs detaljerat. Arbetet tar upp frågan om FMT-metoden måste ändras eller justeras för att kunna användas i terapin med en synskadad person? Kontentan är att det inte behövs några förändringar av metoden för att fungera för adepter med synskada..
Career choice:The relationship between personality, state anxiety and the career decidedness among Swedish upper secondary school students
The main purpose of this study was to inquire into personality and the state
anxiety in relation to career decidedness scale among students in upper
secondary school. The participants were 124 students in three grades and
respectively non vocationally oriented classes. The participants were asked to
grade themselves on a scale in relation to the statements regarding, state of
decidedness for career choice, personality (NEO FFI, Costa & McCrae, 1985.
Sweden, Gerontologic Center) and anxiety (AnTI, Wells, 1994). The results
showed no significant relationship between personality and state of anxiety
that could be connected to the decidedness for career choice.
Klyftan mellan byggare och arkitekt : markentreprenören och landskapsarkitekten
In my work I have received a lot of concrete advice about improving the cooperation between landscape architects and contractors. Here is a list of suggestions from both cathegories:
Landscape architect's advice:
? Be humble, show respect.
? A practical approach makes cooperation easier.
? Call together a startup meeting with all the consultants and builders.
? Establish a network of contacts with serious
contractors whom you can recommend to
customers.
? Don't hesitate to ask the contractor for advice; they often have lots of useful knowledge.
? It is important to have clearly written and thoroughly worked out documentation.
? Never let a newly graduated landscape architect visit the buiding site without the company of an experienced colleague.
Informationskompetens i praktiken -en fallstudie av informationskompetens och lärande hos en grupp fordonselever
This master's thesis sets out to explore information literacy in a contextualized learning environment with emphasis on students at a vocationally oriented program in the Swedish upper secondary school. The concept of information literacy is widely discussed and furthermore a common subject for research within the field of Library and Information Science. Information literacy can be described as a set of skills or a range of attributes defining an information literate person. The skills and/or attributes facilitating the development of critical thinking and problem-solving skills are often linked to knowledge about computers and libraries.Another view on the concept of information literacy has been developed by the Australian researcher Annemaree Lloyd. She stresses the importance of social and physical information sources and that these also should be included in the development of information literacy.
Grov vårdslöshet : om friskrivningens yttersta gräns på det materiella tjänsteområdet
Our purpose with this research is to highlight that there is a scope for increased value creation in the experience room during concerts, and how value-enhancing strategies can be a competitive advantage for different venues. In our investigation of this we have worded the following research question: How is the perceived customer value affected during a concert in the experience room and its physical environment? With the background in this question we have identified three key concepts that we believe are the influence of the total concert experience which are; sensory experiences, interaction and identity. From these concepts we have drafted a number of propositions to test the reality by our empirical data collection. .
Reklambyråers anpassning till en föränderlig omvärld : En fallstudie om vilka faktorer som är viktiga för att reklambyråer ska överleva på den alltmer konkurrenskraftiga och överetablerade marknaden
Background: Change factors have appeared in advertising and customer understanding has grown among companies, which have led to important competitive advantages. Advertising agencies are not the only ones benefiting from this expertise anymore, but companies are starting to thus take clients from advertising agencies. They are also taking intermediaries, such as production, over more and more jobs from advertising agencies. This has led to an even tougher competition in the market and that advertising agencies are losing their jobs. The increased competition in the market, has also led many companies choosing to change its advertising agency, to think in new and changing strategies in the enterprise.
I dansen förhåller sig min kropp och mitt beslut magiskt till varandra : En fenomenologiskt orienterad studie av danspedagogens praktik
This essay is an attempt to portray and explain my work as a dance pedagogue as well as an epistemological overview of the skills and knowledge I use when I teach. The study is phenomenologically oriented and the examples used are from the years when I was teaching at the University College of Dance in Stockholm. The primary objective of the study was to illustrate the practical knowledge of my teaching by examining what lies in the mind and gaze of the dance pedagogue while teaching.Having finished my essay I realize that it has come to be primarily about the body. How the knowledge that is imprinted in my body can only be conveyed when I have a student to teach and how I feel that the intermediary of knowledge occurs. Other recurrent themes are the relations of thought and consciousness to the body.
Speglingen av organisationers egenintresse i remissvar : En studie av yttranden över fyra av Statens Offentliga Utredningar
Objective: In this thesis, we assume that the organizations' interests are governing their behavior/positions. It seems possible to draw conclusions about organizations'interests on the basis of the behavior / positions that will appear in the givenopinions on Swedish Public Investigations. The purpose of this thesis is toidentify self-interests of the studied organizations as they appear in their givenopinions.Method: The authors have made a qualitative and quantitative study of the opinions.Theoretical perspective: The basis of the study is the organization theories that focus the self-interest oforganizations.Empiric: Information is taken from four Swedish Public Investigations: the New Company Act, International Accounting for Swedish companies, Abolition of the audit requirement for small and medium sized enterprise and Simplified accounting. Altogether 310 opinions have been given on these, out of which we have studied 59. Furthermore, we have collected information on tasks, activities and objectives from the websites of the opinion giving organizations.Conclusions: In the literature, we found, as mentioned, that organizations havet hree self- interests which we define as general self-interests.
Are older consumers of interest for the Swedish Apparel market? A study of older consumers? attitudes and interests in apparel.
Summary Title Are older consumers of interest for the Swedish Apparel market?A study of older consumers? attitudes and interests in apparel Deadline 12 January, 2007 Course FEK 533 Authors Brusk Kutlay and Linda Nordén Tutors Björn Carlsson and Roland Knutsson Keywords Older consumer, apparel, lifestyle, attitudes, consumer behavior Purpose The purpose of this paper is to investigate weather the 50+ segment is a strong market for apparel, i.e. if it is an interesting market for the Swedish apparel industry. The aim is to contribute to a better understanding of consumers? attitudes toward apparel shopping on the Swedish market.
Ursprungs- och kvalitetsmärkningens betydelse för konsumentens val av krukväxter : en studie om mervärdet av Mäster Gröns co-branding med Svenskt Sigill
This essay has been made on behalf of the co-operative society Mäster Grön, which is selling ornamental plants to retailers in Sweden. The aim of this study has been to find out what added value Mäster Grön gets from their co-branding with the Swedish Seal of quality. The main topic of discussion was; how much value added does this co-branding give to Mäster Gröns pot plants? Are there differences from a customer point of view in value added between a garden center and a retail store? How much weight does the costumer put on the branding when buying a plant? Does the customer know what the values of Mäster Grön and Swedish Seal of quality mean? Two questions of lesser worth were asked to the consumers about what they thought about the protective plastic around the plant, and if they were interested in getting more information about the origin as well as the method of production of the plant. The study was divided into two parts, one in which customers were observed and one where the customers answered a survey.