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18402 Uppsatser om Customer information - Sida 45 av 1227

Sjuksköterskestuderandes biblioteks- och informationsanvändning: Två olika världar.

The main purpose of this study is to investigate how student nurses seek and use information and libraries. Furthermore, I want to know how they think information can be used in their future occupation. Seven student nurses were included in the study. A qualitative method with personal interviews was used. The analysis of the empirical material was made according to a socio-cultural perspective.

Informationsspecialist eller informatör; likheter och skillnader på arbetsmarknaden

The change in the information society has affected the development of the labour market for information specialists and informants as well as their roles. Companies are now aware of the fact that information specialists have a variety of important skills and competence that is important for them. The goal of this thesis is to see what defines an information specialist and an informant and also to find out their situation on the labour market. The similarities and differences between the two professions will also be discussed in the thesis. The main method used is the investigation of the job advertisements in the journal DIK-forum from the year 2000 and year 2004.

Finns det något samband mellan skuldsättningsgrad och P/B tal? : En studie av svenska börsnoterade bygg- och fastighetsbolag före, under och efter finanskrisen

Background: The real estate market has previously been subsidized by the government. The construction has been characterized by standardization and large scale complex. In the current situation there are other conditions on the real estate market, subsidies do not occur at the same degree and the market is more competitive. Customer influence has also changed. Today the customers want to customize their apartment by personal needs and lifestyle.

Närmare strike : En studie om att få fram ett informationshäfte om det som rör bowlingspelet för bowlare. Allt för att hjälpa dem förstå hur de lättare kommer närmare strikarna.

This report is the result of my examination work in Textdesign at Mälardalen University, Eskilstuna. The purpose with this work was to develop an accessible information material for the target group ?normal bowlers? that gives them the information they need to make their own decision on the lanes, because they often miss a coach during an away game. The focus was to target adjust the material through the theories readability, legibility and reading value, together with the method qualitative interviews. The result became a tested information booklet about how to read a lane pattern paper with additional information within the subject..

Grov vårdslöshet : om friskrivningens yttersta gräns på det materiella tjänsteområdet

Our purpose with this research is to highlight that there is a scope for increased value creation in the experience room during concerts, and how value-enhancing strategies can be a competitive advantage for different venues. In our investigation of this we have worded the following research question: How is the perceived customer value affected during a concert in the experience room and its physical environment? With the background in this question we have identified three key concepts that we believe are the influence of the total concert experience which are; sensory experiences, interaction and identity. From these concepts we have drafted a number of propositions to test the reality by our empirical data collection. .

"Sanningens ögonblick" : En uppsats om organisationsprinciper och deras betydelse för kundorienteringen hos folkbibliotek

In writing this study, I wanted to examine which principles of organization that are possible for Swedish public libraries to use, and what these principles mean for the libraries customerorientation. This is done by examining a number of written sources, as well as studying the organization of six public libraries. I found several possible principles, but a number of principles have been more commonly used than others. Historically most public libraries were organized according to the functions needed to be carried out within the organization, but today it is much more common to use subject-based organizations, with some examples of organizing according to user-groups and needs. I have also encountered the possibility of organizing according to the sources that are to be handled, or the way in which these sources are used by the customers.

Interna informationsresurser ? Fallstudie av en statlig myndighet

The aim of this Master?s thesis is to study the relations between internal information and the principal business objectives in a knowledge organization. The questions are: how does the organization behave to its internal information resources, how is the information management related to the principal objectives and strategies, what information policy does the organization develop, and how is the management experienced by the employees. The purpose was to study the supply and management of information designed for internal use and the study was carried out with qualitative, semi-structured interviews to get a picture of the internal information management. The informants were mostly key persons with deep knowledge of internal information.

E-handel : Vilka faktorer styr vid valet att handla kla?der via Internet?

Internet har blivit na?stintill oumba?rligt i dagens va?rld. Fra?n online-spel till e-handel och fra?n kommunikationskanaler till ett informativt na?t, a?r Internet fo?rmodligen en av de mest framtra?ngande och vitt spridda uppfinningarna av va?r tid. Medan sa?kerheten kring anva?ndandet av Internet har diskuterats vilt sa? har anva?ndbarheten av Internet i olika omra?den inte utforskats till samma grad.

Hur hanterar vi seriell information?

Mitt examensarbete inriktar sig på frågan: "Hur organiserar vi seriell information"? Jag tar upp en del om forskning fram till nu och försöker utveckla den genom att pröva en hypotes om att vi hanterar seriell information genom att skapa mentala modeller. För att prova hypotesen har en undersökning gjorts..

Hur kan gränssnittet mellan sjukhusvård och eftervård för

The aim of this Bachelor?s thesis is to obtain understanding and knowledge about how literary scholars collaborate regarding information. Seven scholars have been studied in the aim to find out social and cultural elements which create particular prerequisites for their practice, with focus on information sharing. The method used has consisted of semi-structured interviews. The informants have been studied from a socio cultural and domain analysis starting point, which means that they are studied in the light of being members in their practice.

Skicka vidare ? ungdomars val av kommunikationskanaler för att få information om fritidsaktiviteter

Titel:Skicka vidare ? ungdomars val av kommunikationskanaler för att få information omfritidsaktiviteterFörfattare:Johanna FasthUppdragsgivare:Göteborgs stad Centrum, enheten FritidKurs:Examensarbete i Medie- och kommunikationsvetenskapVid institutionen för journalistik, medier och kommunikationTermin:Vårterminen 2011Handledare:Annika BergströmSidantal:39 sidor, 15 824 ordSyfte:Att undersöka vilka kommunikationskanaler ungdomar använder sig av och efterfrågar för att få information om fritidsaktiviteter i Göteborgs centrum.Metod och material:Kvalitativa gruppintervjuer i form av fokusgrupper med totalt nio ungdomar i årskurs 9.Huvudresultat:Resultatet visar att ungdomarna främst får information om fritidsaktiviteter genom kompisar, dels via sociala sajter, t.ex. Facebook och dels via personliga möten. Undersökningen visar även att ungdomarna tycker att information genom det personliga mötet är lättare att ta till sig än information som fås via affischer och flyers. Ungdomarna anser att sms-utskick är en bra informationskanal för att få information om fritidsaktiviteter..

(O)kritisk informationskompetens? : En utvärdering av undervisning i informationskompetens inom högre utbildning

The purpose of this thesis is to examine the benefit of information literacy instruction in two student groups at Kristianstad University, in relation to development of critical information literacy and within the boundaries of the educational goals. This study takes on a critical information literacy perspective that combines critical pedagogy and standards for information literacy in higher education. Two methods have been used for data collection: interviews and questionnaires. According to the results of the study the information literacy instruction provided by the Kristianstad University Library is important and useful for the students in their academic studies. It also becomes clear that the information literacy differs between the two groups as a consequence of the varying information literacy instruction received by the two groups.

Information bibliotek företag En utvärdering av EU-projektet "ITF på biblioteken i östra Värmland"

This report is the result of an evaluation of a project, conducted by five regional libraries. Through a training course the project should inspire small and medium sized enterprises to use modern information technology and Internet when searching for information. To evaluate the project, qualitative interviews were conducted with five librarians and quantitative questionnaires were distributed to all the course participants. The evaluation shows that the project goals were met, apart from the number of course participants, which was much lower than anticipated. It also shows that the project resulted in an increase in information technology and competence at the libraries, and that the course participants profit from their increased knowledge in their daily work..

Genusforskares informationssökningssituation

This Masters thesis concerns difficulties experienced by Gender Studies researchers in an information seeking context. The aim is to identify, and study the cause of, these potential difficulties by asking the following questions: How do researchers in Gender Studies seek information? What difficulties may arise when information seeking is carried out in Gender Studies? What may be the cause of these difficulties? What does Gender Studies consist of? In order to find feasible answers to these questions, particular attention is paid to the context in which the researchers exist and work. The database KVINNSAM serves as an example of how libraries have tried to overcome barriers in information seeking in Gender Studies. The method used is a qualitative one based on interviews and literature studies.

Köpbeteenden i en inredningsbutik

Syfte: Syftet med denna studie är att kartlägga kundernas köpbeteenden i en inredningsbutik, Divas Boning och att diskutera hur dessa kan påverkas och bidra till ökad konsumtionsnivå hos kunderna. Metod: Vi har valt att använda oss av både en kvalitativ metod i form av en intervju samt en kvantitativ metod i form av en enkät. Dessa presenteras var och en för sig i empirikapitlet. Analyser har sedan gjorts också uppdelat i kvantitativ- och kvalitativ data. Resultat & slutsats: Vår studie visar att det är av stor vikt att Divas Boning tydligt positionera sig och arbetar med sina kundrelationer. Vår studie visar även att valet av sortiment i hög grad påverkar hur butiken uppfattas och att det är viktigt att som mindre inredningsbutik inte bara se liknande butiker som konkurrenter utan även större kedjor.  Förslag till fortsatt forskning: Som fortsatt forskning skulle vi finna det intressant och lärorikt att studera branschen ur ett vidare perspektiv och göra en grundlig konkurrensanalys av Divas Bonings alla konkurrenter. I denna studie kan vi endast beröra köpbeteendet hos Divas Bonings kunder.

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