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2267 Uppsatser om Customer follow-up - Sida 57 av 152
Som små astronauter : -En idrottslärares berättelse om specialgymnastik i skolan
The aim of this work is to examine methodologies at remedial lessons for children with weak mobility, in a common Swedish municipal school in an attempt to determine if a connection to theoretical learning exists.Kadesjö describes how difficulties in concentration can arise as a result of problems with mobility and perception, and according to Piaget very young children develop cogitation through physical movements. These connections are not news but always current.At the meeting with Lasse the question was born whether learning problems in school that are a result of concentration difficulties, could be countered with mobility training.By the selection of Life history as method, it?s possible to follow a physical educator's experiences through his 30 years of work, and to some extent even his private life. Experiences and results are notified from a historical perspective from 1976 until 2006.He is bringing us on a journey that shows the changes in methodology and results after his contact with Sensomotoriskt Centrum..
Miljöarbete i försäkringsbranschen : Agria Djurförsäkringar AB
It has become more and more common that companies in the service sector are beginning to understand their own effect on the environment and thus the need to contribute to a sustainable development through acting in a deliberate way. Serious environmental work can help a company to improve their image and in that way win competitive advantage that leads to improved profitability. In a short time perspective, adjustment to the environment is an opportunity to gain competitive advantage and an opportunity to develop a profile. In a long time perspective it is about survival. The environmental work has become a sequel to the work with quality.
Interiörens påverkan på tjänstekvalitet inom tjänsteföretag: en fallstudie på caféer i Skellefteå
The purpose of this thesis was to examine café owners perception of customers expectations and what they think the interior means to the service quality. It also aims to examine how café owners use the interior to create service quality. In order to examine this, a case study was conducted based on interviews with two café owners. The study showed that the café owners take the customers expectations into consideration. It showed that they think the expectations were affected by which purpose the customer had with their visit.
Grafisk profilering med praktisk tillämpning på IUC Dalarna
This degree project is a study of graphics profiling with a practical application on IUC Dalarna.The competition between companies is getting harder and harder. Competing goods and services hasa tendency to be more and more equal to each other in respect of quality and value. The customer choosesthe Company with a high reputation and confidence. This is one of the reasons why a companyshould strengthen their company profile. The graphic profile is an important part of the company profileand it gives positive signals to the company spirit and customers.The degree project contains a guide to graphics profiling.
Lärares syn på inkludering i grundskolans tidigare år
This study has examined how teachers in primary education with experience of inclusion look on inclusive education. The study was based on the concept of inclusion and how it is made possible in primary school. The study was conducted using semi-structured qualitative life-world interviews with three teachers in primary education with included pupils with learning disabilities in their class. The results show the complexity of having a pupil with learning disabilities in class. To interpret, follow and then assess under two syllabuses are seen as difficult.
Relationer genom presentreklam & trycksaker : En undersökning av företagskunders köpbeteende av presentreklam & trycksaker samt deras leverantörsrelationer
SAMMANFATTNINGDatum 4 juni 2010.Kurs Kandidatuppsats i Företagsekonomi, FÖA300; 15hp.Författare Heidi Ravander & Daniel Stenbäck.Handledare Carl G. Thunman.Titel RELATIONER GENOM PRESENTREKLAM & TRYCKSAKER- En undersökning av företagskunders köpbeteende av presentreklam &trycksaker samt deras leverantörsrelationer.Syfte Genom att beskriva Tryckföretag Z:s befintliga kunders köpbeteendeav trycksaker och presentreklam samt beskriva kundernasleverantörsrelationer inom produktkategorierna, ska förslag ges till vilkaåtgärder Tryckföretag Z kan vidta för att skapa en ökad försäljning.Metod I förundersökningens skede utfördes intervjuer med nyckelpersoner hosuppdragsgivaren. Den metod som har använts vid insamling avempirisk data är av kvantitativ art i form av enkäter riktade tilluppdragsgivarens befintliga kunder. Information har även samlats infrån litteratur, vetenskapliga artiklar och diverse internethemsidor.Resultat Respondenterna i enkätundersökningen bestod av både gamla och nyakunder och resultatet från undersökningen visar att de köper merpresentreklam och andra trycksaker än julkort. De föredrar att göra sinainköp via telefon och internet och personalens produktkunskap ärav stor vikt.
Goodwill: En fallstudie om goodwill ska redovisas som en tillgång och om dess redovisning har förbättrats av de internationella reglerna.
SAMMANFATTNINGDatum 4 juni 2010.Kurs Kandidatuppsats i Företagsekonomi, FÖA300; 15hp.Författare Heidi Ravander & Daniel Stenbäck.Handledare Carl G. Thunman.Titel RELATIONER GENOM PRESENTREKLAM & TRYCKSAKER- En undersökning av företagskunders köpbeteende av presentreklam &trycksaker samt deras leverantörsrelationer.Syfte Genom att beskriva Tryckföretag Z:s befintliga kunders köpbeteendeav trycksaker och presentreklam samt beskriva kundernasleverantörsrelationer inom produktkategorierna, ska förslag ges till vilkaåtgärder Tryckföretag Z kan vidta för att skapa en ökad försäljning.Metod I förundersökningens skede utfördes intervjuer med nyckelpersoner hosuppdragsgivaren. Den metod som har använts vid insamling avempirisk data är av kvantitativ art i form av enkäter riktade tilluppdragsgivarens befintliga kunder. Information har även samlats infrån litteratur, vetenskapliga artiklar och diverse internethemsidor.Resultat Respondenterna i enkätundersökningen bestod av både gamla och nyakunder och resultatet från undersökningen visar att de köper merpresentreklam och andra trycksaker än julkort. De föredrar att göra sinainköp via telefon och internet och personalens produktkunskap ärav stor vikt.
Ansiktsanimation i 3D : Vikten av Disneys 12 animationsprinciper: Appeal, Follow Through and Overlapping Action, Secondary Action och Anticipation
Den här uppsatsen undersöker vikten av fyra av Disneys 12 animationsprinciper i ansiktsanimation för 3D. De principer som undersöks är Anticipation, Followthrough and Overlapping action, Appeal och Secondary action. Detta prövas genom att först skapa en originalanimation, där alla Disneys animationsprinciper används, och därefter skapa fyra ytterligare, separata, animationer där en av detidigare nämnda principerna tas bort. Dessa animationer visades sedan för sex testpersoner som därefter fick svara frågor i en intervju. Det märktes tydligt att alla av de fyra testade principerna är viktiga för en animation, dock var avsaknaden av Appeal eller Secondary action tydligast..
Implementeringen av IAS 19 - En studie av borttagandet av korridormetoden och dess implementering av nya IAS 19 samt dess påverkan på ekonomistyrningen
Abstract: Since the implementation of IFRS, many changes in accounting standards have occured. Companies that follow IFRS must therefore always adapt and change its accountingprinciples according to changes made by IFRS. The latest change that companies must consider and adapt to in their financial accounting is the revised version of IAS 19 regarding pensions. This study aims to investigate if there is a relationship between financial accounting and management accounting due to changes made by IASB. More specifically the study investgates how the removal of the corridormethod and the introduction of IAS 19 as an external approach has affected its management accounting in three large corporations in Sweden.
Traditionell skidtillverkning: ett kunskapskomplement till dokument?ren Skidmakaren i Gielas
Archaeological findings show that ski manufacturing goes back thousands of years in the Nordic region. There is a wealth of literature and film that deals with the subject, but it can be difficult to get an overall picture of how a specific type of traditional ski has been made. The starting point is the documentary "Skidmakaren i Gielas", where the viewer can follow Alfred Israelsson as he makes a pair of skis out of birch wood. However, the documentary lacks important information about how the skis are actually manufactured. Length, width and certain working steps are disclosed.
"En sko passar inte allas fötter" : En fallstudie kring medlemmars upplevelser av träningskortsanvändande
Physical exercise is a trend that continues to grow, especially at the gym, but there are still members that do not use their training card in full. The overall aim of this study was therefore to investigate infrequent member?s experience of their training card. To answer this, focus was on motives to card purchase and perceived opportunities and difficulties of using the training card. The data was collected at IKSU trough a group interview with four managers within the organization, a questionnaire replied by 39 infrequent members and of those 11 individual interviews.
Fotografen och bröllopsbilden : hur teknikskiftet från analog till digital teknik påverkat bröllopsfotografernas villkor och vanor
This paper examines how and if the understanding of wedding photography has changed during the shift of technology - from analog to digital photography. It examines if the changed conditions due to the shift of technology have changed the habits and conditions for the photographers working with wedding photography. It furthermore examines what impact these habits and conditions have had on the pictures of weddings. The investigation is based on interviews of six photographers that have worked professionally before and after the shift of technology, as well as of pictures by the photographers taken before and after the shift of technology.Use of time and space has changed due to the shift of technology. The change has also had an influence on hierarchy among the photographers.
Agila metoder ? en kartläggning av teori och praktik
In recent years, agile software development methods have become increasingly popular throughout the world. Today there are a number of different agile methods and they all rest on the Agile Manifesto that was formulated in 2001 as a reaction to the traditional software processes.The aim of this thesis is to make a survey of some of the agile methods used today and to see how they are being used in practice. It consists of two parts: a literature study and an interview study with people working in the software business. First, a definition of agile methods is proposed and a number of different agile methods are described. Second, the interviews are being analysed with special focus on communication, collaboration, expectations and results.
"Challenges when implementing standardized and processes within a customer service unit"
Abstract Interest in Lean grows and spreads to the public from industrial and service sectors. Lean is currently used in administrative processes and it is called Administration but can administration be Lean? The aim of our study is to develop a useful model for a successful implementation of Lean Administration by using various scientific articles, books and information from the case study.The part of the purpose is to: ? Identify critical success factors that arise? Identify the challenges arising from the implementation of Lean Administration.We have studied a Division within Distribution at GE Healthcare in Uppsala. The model that we have developed provides challenges and success factors for a successful implementation.In order to succeed in implementation, a culture that promotes continuous improvement must exist in the organization. A key success factor is to understand Lean Administrations structure and principles.
Profylaktisk hundtandvård i hemmet
Toothbrushing is the best available method in remaining or restore dental health in dogs. This report treats different aspects about toothbrushing and other dental home care treatments in dogs. Questions like why the dog?s teeth should be brushed, what effects toothbrushing have on dental health and how the teeth can be brushed are treated. Furthermore complements to toothbrushing are treated, the options and their effects.