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16449 Uppsatser om Customer Relation Management - Sida 45 av 1097

Företags utdelning och dess påverkan på framtida vinsttillväxt

En studie på svenska företag listade på svenska Large Cap-listan..

Framtidsoptimerad livscykeloch hantering av versioner : för Scanias Fleet Managementavdelning

In the haulage business customers are constantly requesting new features. Hence thedevelopment department must constantly update their system which ultimatelyresults in a variety of versions of the system. The large number of versions creates acomplexity which often reduces product quality and extends the developmentlifecycle time.The work on the following thesis has taken place at Scania?s Fleet Managementdepartment, which develops tools for hauliers to track their vehicle fleet in real time.The purpose of this thesis was to examine how Scania can handle an increasedamount of versions of the Fleet Management System which Scania expect will be seenin the future. The investigation was conducted by preparing a number of differentscenarios that formed the basis for a discussion of what these different scenarioswould mean for different parts of Scania?s business.

CSR and core values viewed from

En sammanfattning av uppsatsen på maximalt 8000 tecken..

Kommunikation vid integration

En sammanfattning av uppsatsen på maximalt 8000 tecken..

Förpackningar - en studie av förpackningar i en miljö med reklamrestriktioner

En sammanfattning av uppsatsen på maximalt 8000 tecken..

Ledningens skådespel: Hur tolkar aktieanalytiker bolagsledningars framföranden?

There has been an increase in the importance and amount of information concerning publicly traded stocks in recent years. When analyzing and valuing stocks finding new ways of collecting information has therefore increased in importance. This thesis aims to explore how meetings with management can impact the stock valuation done by the security analysts. Furthermore the case study examines what kind of information analysts can receive by interpreting management at these meetings. This case study of ten Swedish security analysts show that the analyst?s stock valuation is directly or indirectly affected by the meetings.

Loyalty Created in a High Involvement Product Category

The research aims at revealing consumers? loyalty to a high involvement product category, connected to a loyalty membership club. Hence, the study aims at explaining similarities and differences between two markets, differently developed in terms of loyalty clubs. The study used IKEA, its loyalty club IKEA FAMILY and women as the company?s main target group, in a case format to study loyalty membership clubs.

För vem kommenterar du? : En studie om interaktion mellan H&M och deras användare på Facebook

This essay addresses the subject social interaction in the social network named Facebook. The studied interaction took place between the Swedish clothing company H&M and the active visitors on the company page in the social network. The subject of social interaction in social media is an interesting field to study due to its vast range, the largely amount of people involved and it is of interest to see how the company and customers interact. The purpose of the essay was to study the interaction between the company and visitors. The statement of the problem is divided into four questions which is processing a deeper analysis of how the company page is used.

Förändringens Vingslag

This hermeneutic case study examines how and why an insurance company?s output has been affected by a CEO-succession. The authors pay specific attention to three activities; changes in personnel and organization structure, handling of media and change in customer focus. It is shown that the CEO was able to influence the company?s activities and this discretion was primarily created through her relational capacity.

Förändringens Vingslag:

This hermeneutic case study examines how and why an insurance company?s output has been affected by a CEO-succession. The authors pay specific attention to three activities; changes in personnel and organization structure, handling of media and change in customer focus. It is shown that the CEO was able to influence the company?s activities and this discretion was primarily created through her relational capacity.

Lokal förankring som strategi - Kännetecken och konsekvenser

Uppsatsens syfte är att beskriva kännetecken och konsekvenser av lokal förankring som strategi, och introducera detta som ett begrepp inom strategiteorin. Mer specifikt vill vi visa hur lokal förankring som strategi kan bidra till en ökad kvalitet i banktjänsten. Kvalitativ fallstudie, induktivt tillvägagångssätt, semistandardiserade intervjuer. Sex stycken intervjuer med personer med olika chefsbefattningar inom Färs och Frosta Sparbank. Lokal förankring som strategi kännetecknas av fysisk närvaro och tillgänglighet samt lokalt engagemang och lokalkännedom.

Betydelsen av utfodring under sintiden, sintidens längd och kalvningsintervallet med avseende på kons hälsa under kommande laktation

This essay describes and compares the extensive reindeer management to the more intensive, but grazing based, sheep management system in Sweden. Differences and similarities between the two production systems will be investigated by elucidating the economy, land use and possibilities to influence production and economy through breeding, feeding and product development. The reindeer management area covers the northern part of Sweden whilst the sheep management is dispersed over the country. Both reindeer and sheep are ruminants and have relatively high demands on the quality and digestibility of the feed however reindeers graze on mountain-and forest lands whilst sheep often graze inaccessible areas or cultivated grasslands. Selection intensity is generally lower in the reindeer management compared to the intensity in sheep breeding.

Like eller Dislike : En studie om förstagångsväljares relation till politiken på Facebook

Biltrafiken bidrar till flera av Sveriges stora miljöproblem. Samtidigt har bilen haft en självklar plats i samhällsplaneringen och städers utformning har anpassats efter att många använder sig dagligen av fordonet. För att minska bilanvändandet är den fysiska utformningen av våra samhällen viktiga men också människors beteende. Mobility management innefattar en rad åtgärder för att just påverka människors beteende och attityder för att främja ett mer, främst miljömässigt, hållbart resande. I denna uppsats undersöks om uppställda förslag, från rapporten MaxLupoSE, kring hur mobility management kan integreras i samhällsplaneringen har potential att implementeras i Stockholm stad.

Dynamiken mellan sändare och mottagare- en studie av Acne Jeans, Filippa K och konsumenten i Stockholm och Göteborg

The consumer today is affected by a considerably larger number of world surrounding factors than she used to be, borders between different cultures and other consumer differences are being erased to a growing extent. The consumer can easily get its inspiration from many different directions which become clear in the common life. We eat sushi for lunch, we?re driving German cars and we?re having dinner with international business partners. The community also exposes the consumer for a more intense noise from offers, impact and marketing.

Belöningssystem i hemelektronikbranschen

Syftet med uppsatsen är att beskriva och analysera hur belöningssystemen är utformade i detaljhandeln med inriktning på hemelektronikföretag.Fallstudien gjordes på företagen Siba, OnOff, Thorn och El-Giganten..

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