En sammanfattning av uppsatsen på maximalt 8000 tecken..

Syftet med denna uppsats är att identifiera och analysera problematiska aspekter som nya chefer inom tjänsteverksamheter ställs inför vid inträdandet i en chefsroll och under den första tiden som chef. Vi har i denna uppsats valt att genomföra en litteraturstudie där vi ställer existerande forskning inom två områden; tjänstesektorns särdrag och omställningen för nya chefer, i relation till forskning om chefers arbetsuppgifter och analyserar materialet för att på så sätt bidra med ny forskning. För att illustrera våra analyser har vi intervjuat tre nya chefer inom hotellbranschen. Vi har funnit att problematiken i de arbetsuppgifter som vi redogör för att chefer utför inte är unik för nya chefer. Vi hävdar dock att mer erfarna chefer oftast, genom att reflektera över och lära sig av sina erfarenheter, har lärt sig hur de ska handskas med dessa uppgifter och att de därför inte upplever dem som problematiska Avslutningsvis kan vi konstatera att många av de redan problematiska arbetsuppgifterna för nya chefer blir än mer problematiska för nya chefer inom tjänstesektorn på grund av branschens karaktär.

This BSc thesis is an introductory step to the collaboration between the Swedish zoo Skansen and Kenya Wildlife Service (KWS). It constitutes of an inventory of the Nairobi Animal Orphanage (AO), a facility that cares for injured and abandoned wildlife species in Kenya. Through the cooperation with Skansen, the KWS will improve their management of the AO. The aim of the inventory and BSc theses is to evaluate the management of black-backed jackal (Canis mesomelas), lion (Panthera leo) and patas monkey (Erythrocebus patas) regarding their biological needs. The general enclosures, routines and feeding at the AO are also evaluated since they have a great influence on the management of captive animals.

The thesis main objective is to establish the determinants for granting executive stock options and to examine their impact on performance for firms listed on OMXS30. The analysis is based on accounting data gathered from annual reports and Thomson Datastream. The empirical results display that firms grant stock options to mitigate the principal-agent problem. Furthermore, risk proves to be positively significant with executive stock options, implying that either executives increase the level of risk after being granted stock options or influence the decision of the remuneration towards stock options when the firm increase the level of risk, in purpose to boost the expected value of their options. No relation between executive stock options and firm performance could be established..

Syftet är att genom ett Service Management-perspektiv studera huruvida implementeringar av Lean Thinking i serviceorganisationer skapar möjligheter för ökat värdeskapande för såväl kund som organisation. Huvudfrågeställningen ser ut som följande: Hur påverkas värdeskapandet i serviceorganisationer vid en implementering av Lean Thinking? Vi har betraktat två skilda serviceorganisationer som implementerat Lean Thinking - Fritidsresor och Universitetssjukhuset i Lund - genom en kvalitativ forskningsmetod. Semi-strukturerade intervjuer har genomförts med intervjupersoner från respektive studieobjekt. Genom en litteratusstudie av Service Management- och Lean Thinking-teorier har såväl likheter som skillnader i perspektivens syn på värde och värdeskapande illustrerats.

Presentation av säljledaren och dennes roll i en försäljningsorganisation. Argumentation för att säljledaren skall arbeta aktivt tillsammans som coach med säljarna ute på fält..

Vårterminen 2006.

Vår slutsats är att det finns en relation mellan ledarskap och hälsa men att gå så långt som att påstå att det finns något som kan kallas för "det hälsosamma ledarskapet" vill vi inte göra. Vår analys visar på vikten av att skapa förutsättningar för ett psykiskt välmående i organisationen, inte bara ett fysiskt. En god hälsa förknippas med ett gott arbetsklimat och ett gott arbetsklimat anser vi uppkommer genom att de förväntningar som medlemmarna inom organisationen har på varandra, både chefer och medarbetare, överensstämmer. Om ledarskapet är auktoritärt eller mer coachande är egentligen inte av betydelse så länge medarbetare och chefer är överens om vilken typ av ledarskap som ska utövas. För att lycks med detta är kommunikation ett viktigt verktyg.

During the autumn of 2007 I carried out an investigation within the bank and finance Sector. The aim of the investigation was to see how informal aspects could be understood in relation to equality within Bank AB? The main question was: Which are the obstacles and opportunities for equality within Bank AB? To answer the main question I asked the following questions to the material: Are there any gender related different within the organization? How are men and women represented within the internal magazine? Which are the conceptions related to sex/gender within the organization? The investigation is based on a survey, the internal magazine was investigated and finally interviews took place. Throughout the investigation I used organization theory in a gender perspective. With the gender organization theory I examined concepts as structures, leadership, symbolism and changes associated with equality.

Syftet med denna uppsats är att undersöka vilka effekter ett styrsystem som Value Based Six Sigma gett för ITT Flygt. VBSS har influerats av främst Six Sigma men även Value Based Management och Nimbas värdemodell. Dessa begrepp presenteras närmare i uppsatsens teoriavsnitt..

In this essay, Risk and crisis management Conservation policy and normalization production, I discuss how societies, communities and individuals are responsible for the handling of catastrophes and crises. Risk and vulnerability analyzes are parts of modern risk and crisis management. The purpose of these analyzes is to prepare people and organizations for any crises. For managing this it is necessary to comprehend, be able to change mindset in creating concrete tasks and inform others.The purpose of this essay is to analyze modern risk and crisis management by studying empirical material, such as interviews, observations and literature. My aim is to combine these materials and study how they cooperate.One of the findings in this essay is that risk and vulnerability analyzes are of great complexity. These analyzes require a discussion in order to identify the development of the society's crisis management system, as well as the continued support of the individuals that have a responsibility for preventing and preparing their organizations..

The first of May 2007, a decision from the Swedish Board of Fisheries about a Swedish prohibition of eel fishery got legal force. This prohibition is one of the most challenged decisions that the Swedish Board of Fisheries has taken. In the town Karlskrona in the southeastern part of Sweden the prohibition has got a lot of attention in local media. Early in the debate, it was clear that the actors active in the archipelago of Karlskrona were against the prohibition. The aim with the master thesis is to investigate different actors' opinions and view of the prohibition of eel fishery, today's management of the resource and how the actors' think that the communication between the actors involved in the management of eel and eel fishery works and what need to be changed to be able to develop a sustainable management of the eel in the future.

There are mainly two ways to transform the design of an existing park. You could either make a replanning of the park, an act that changes the design and the plant material in one swoop. Or you could use the management to change the expression of the park. To be able to develop the parks with the help of management, some form of goal is needed, that can make the management of the park strive towards an expression for the whole park as well as its individual parts. Among the documented goals, for individual parks and park management, which exist in the municipalities today, there seems to be a weak link between the all-embracing goals and the management that is carried out in the parks.

Transcending sound design is possible. There are unseen possibilities and a great potential for improvement and development in sound and music design ? but there is a great difficulty penetrating the obstacles that lies in the way for such development to take place and to exist. The difficulties in being negotiable and productive lies more within the limits of the audience it has to gain, than in itself. It is as though music and sound design has to evolve very slowly, in an almost evolutionary style; one step at a time, to be accepted.

This essay was written at Södertörn University during the spring semester of 2010, in the field of Business Administration, and more precisely within management and organization. The essay is based on a case study of the management of the staff working at the commuter train stations in Stockholm. The study consists of a number of interviews with the management staff and with the personnel working at the stations, where the aim of the study is to describe how management works within ISS Trafficare AB and what the personnel working at the stations think of it. ISS Trafficare AB is the entrepreneur who runs the commuter train stations in Stockholm by an agreement met with Stockholmståg KB.The study is based on information from the interviews with the personnel and other material from ISS Trafficare AB. Research on the area of management have been used to put data into perspective and to further deepen our analysis and conclusions from the case.The essay shows that the management has tried to implement several changes on the organization in order to provide more service to the travelers.