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15664 Uppsatser om Custom Relation Management - Sida 17 av 1045

Kulturens påverkan på svensk-japanska allianser

En sammanfattning av uppsatsen på maximalt 8000 tecken..

Kontrollsystem för implementering av en samhällsansvarsstrategi - En undersökning av SPP Livförsäkring AB

Corporate responsibility is a popular phenomenon of today. The interest for the subject is extensive and means for implementing corporate responsibility strategies within organizations are demanded. There are studies showing how management control systems can be used in order to implement general strategies into organizations. Still, management control systems designed for the implementation of corporate responsibility strategies, in particular, are not provided by the current academia. The aim of this paper is to contribute to studies within management control systems by studying the management control system specifically designed to implement corporate responsibility strategies.

New Public Management i praktiken: En fallstudie i en av Stockholms stadsdelar

In the present thesis, we have studied the management control system in Enskede-Årsta-Vantör, one of Stockholm?s municipal districts, with focus on theories about New Public Management (NPM). When NPM was introduced, a number of complications arose. Some of these, along with the district?s solutions of the complications, are described and analyzed using e.g.

An Investigation into a Grocery Store Loyalty Card and its Accompanying Promotional Benefits Effect on Service Loyalty

The purpose of this study is to investigate a loyalty card and its relation to accompanying promotional benefits, and their linkages to grocery retail service loyalty. Also, the aim sets out to find relationships between demographic variables and proneness towards the promotional benefits, the loyalty card, and loyalty. A quantitative approach has been assumed and empirical data has been collected through the use of questionnaires. The data has been analyzed through descriptive statistics, correlations, and regression analysis. An operationalization used to measure satisfaction of the loyalty card and attitudinal loyalty is also presented.

Skolbiblioteksmodeller: en studie i två kommuners sätt att organisera skolbiblioteksverksamhet

Our purpose with this master thesis is to look at school libraries in two separate municipal contexts and with the help of case studies try to reach understanding of how the municipal organisation in general influences and co-operates with day to day reality. In order to achieve this objective we have posed the following questions: What importance are school libraries given in relation to questions of overall management and goals in the greater organisation? How are resources distributed and management allocated in the two cases? How are the various school libraries in the two municipalities organised when it comes to workload, employee role assumption and teamwork? In the section dealing with theory and previous research we present the theoretical viewpoint and the literature of importance for our subject. This includes a short history, reports and laws, and also some research and theory on school library organisation. Our method has been to study the circumstances in two separate municipalities, Varberg and Växjö.

Att arbeta med strategier och mål i en offentlig verksamhet : En fallstudie om strategiimplementering inom ett kommunalt bostadsbolag

Background: During the 2000s, there has been an increased interest in studying business management and strategy implementation with customer focus in public organisations. To achieve business goals it is important to continuously work with strategies to meet customerdemands for increased efficiency and service. Purpose: The aim of the essay is to examine how to work on strategy implementation in a municipal real estate company from a management perspective in order to achieve overall goals. Method: The study?s methodology is a case study based on qualitative telephone interviews that were conducted with representatives in managerial positions from various levels of the company.

Franskt ledarskap : En teoretiskt jämförelse av den svenska och den franska ledarskapsfilosofin

With 25 countries being members of the European Union, travelling and working in other countries has become significantly easier. But what happens when one culture meets another one in a work situation? More specifically, what happens when French and Swedish cultures meet? Would a Swedish manager lead his team in the same way as a French one would?My question is: What is management philosophy like in Sweden and France? Do the two philosophies resemble? And if not, in what ways do they differ?The purpose of this essay is to find out, by looking at the material used at management courses, what the Swedish management philosophy really is. And then look at whether there are any similarities between this philosophy and the French one. The idea is to examine how management is being taught in both countries, by looking at what management litterature is used at some of the highest ranked management schools in Sweden and France.There have been numerous ethnological studies concerning nationality and cultural behaviour, one of the most important ones is the study done by Hofstede.

To Visaulise Knowledge in a Region

En sammanfattning av uppsatsen på maximalt 8000 tecken..

Konsten att hitta unika värden i skapandet av ett erbjudande på en homogen marknad

Syftet med uppsatsen är att belysa faktorer bakom unikt värdeskapande, när aktörernas erbjudande konvergerar. Vi har valt att utveckla ett teoretiskt ramverk utifrån de teorier som vi tycker bäst kan användas för att förklara värdeskapande. Ramverket ligger sedan till grund för den empiriska undersökning som gjorts. Intervjuer har genomförts med fyra wellpapptillverkare som agerar på den skånska marknaden samt med ett antal grossister. Vid en jämförelse mellan vårt teoretiska ramverk och den insamlade empirin (pattern matching) har vi kunnat konstatera vilka tillgångar som är mest betydelsefulla i egenskap av unika värdeskapare.

Möjligheter och problem med integration av hanteringen av antagonistiska och olycksrelaterade risker - En jämförelse med utgångspunkt från två konsultföretags arbetssätt

The aim of this report is to investigate, on the basis of two consult agencies perspectives, what the possibilities and obstacles are to integrate the work with antagonistic and accident related risks. The report is based on two consult agencies where each agency´s work procedure is represented by a risk management method. The work with accident related and antagonistic risks is analysed and evaluated compared to four different components. The components are risk management process (IEC´s and FEMA´s model), driving forces, education and competence, and resources to control risk management with COSO?´s ERM framework.

Ekologisk dagvattenhantering på parkeringsytor : Lösningsförslag för Eurostop köpcentrum i Halmstad

Stormwater from trafficked areas often contains high pollution levels. In traditional stormwater management design, stormwater is first transported away through piped networks, and then in most cases passes through oil separators before finally reaching the recipients. While this traditional method removes certain pollutants from the stormwater, it does not reduce the total flow, as in the case of ecological stormwater management. In the ecological method the stormwater is not simply transported away, but is recirculated through infiltration, percolation, and detention. The aim of this study is to investigate possible advantages of ecological management designs, in contrast to traditional management.

Ekonomistyrning inom äldreomsorgen, Intraprenad eller entreprenad - är det någon skillnad

In recent years the elderly care in Sweden has gone through several structural changes with the main purpose of delivering a more efficient service. The aim of this study is to compare the management control system in a privately and a publicly managed elderly home. A qualitative study was conducted which included interviews, observations of meetings and reviews of relevant documents. To be able to identify possible differences the framework of Hood consisting of seven dimensions was used. An analysis of the selected dimensions showed that the differences in management control were minimal and Brunsson's theory of politicization and 'company-ization' were used to explain why..

Finansiella och icke-finansiella mål - relationen dem emellan

Syftet med uppsatsen är att öka förståelsen för om det föreligger en relation mellan finansiella och icke-finansiella mål i högteknologiska företag och hur denna i så fall gestaltar sig. En kvalitativ metod har företagits. Personliga intervjuer genomfördes på tre företag med två respondenter på vardera. Genom att belysa empiri genom teori försökte vi göra tolkningar rörande relationen. Det tycks föreligga en relation mellan finansiella och icke-finansiella mål.

Företags utdelning och dess påverkan på framtida vinsttillväxt

En studie på svenska företag listade på svenska Large Cap-listan..


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