Title: Nordea Life and Pension during financial crisis Subject: Business administration, Candidate thesis 15 p. Authors: Seyithan Öngörur och Adnan Yari Instructor: Peter Lindberg Date: 2010-01-13 Key words: Nordea, the financial crisis, advice, marketing, customer relationship Purpose: The purpose of the study is to provide an understanding of how the financial crisis has affected Nordea Life and Pensions market growth based on market share. We also want to give an understanding of what factors may be responsible for the outcome that it may be helpful in future financial crises. Method: A qualitative study was the basis for the study, where three interviews were carried out by the respondents from Nordea Life and Pension.  Theory: In this section we have focused on relevant theory and has divided them into different themes, advice, current legislation, marketing, consumption and buying behavior. Conclusion: The study shows that Nordea Life and Pension had a positive growth during the financial crisis and a number of factors are presented that may be the basis for the outcome.Proposal for further research: Since this study was limited to one company it may be intresting to investigate and examine the consuling industry market as a whole affected by the financial crisis. Contributions: This paper has provided an understanding of how Nordea Life and Pensions affected during a financial crisis, based on market share and the factors that may have been the basis for this..

Den civilsamhälleliga arenan förknippas traditionellt med gräsrotsrörelser, och elitgruppers närvaro kan därmed förefalla vara ett kontraintuitivt och främmande inslag. Uppsatsens syfte är verifiera vår tes om att International Crisis Group är en aktör i det globala civilsamhället, och att globaliseringen av civilsamhället utgör den strukturella förutsättningen för detta aktörsskap. Genom en teorikonsumerande fallstudie med ett induktivt förhållningssätt har vi studerat organisationens aktörsskap i det globala civilsamhället. Det teoretiska ramverket består av aktör-strukturteori kombinerat med teorier om det globala civilsamhället, varur vi har konstruerat en analysmodell som bistår med ett nytt sätt att betrakta globalt aktörsskap. Globaliseringen av civilsamhället, som är en förutsättning för globala aktörer att verka, fordrade den strukturella förändringen som slutet på Kalla kriget bistod med.

This thesis is seeking to explain why policy change come about. This is done by applying a part of Karin Lindgrens dissertation Vad styr ledaren?. The research evolves around the term pressure and the hypothesis are that policy change come about when there is middle range pressure on the decision-maker. Low and high pressure results in no or small policy change.The thesis is done as a case study where the economic crisis in Thailand 1996-1999 makes my case.

This is a study about the communication interaction in the context of the reference work at some public university-libraries and some private company libraries in Gothenburg and Borås. The primary purpose of the study is to investigate the communication interaction in a library situation. The second purpose is to deepen the knowledge, understanding and to establish what is important in this communication. Focus has been on how the intermediaries communicate and how she or he perceives this communication. The intermediary needs to manage the communication with all the different patrons and different information needs of the patrons.

Climate change is a major political challenge, and the public opinion can play a big role in addressing it. It?s therefore relevant to examine which factors influence individuals? support towards environmental policy. Previous research indicates that this can be understood from political orientation (Jagers m.fl 2018, s. 86-7).

Att som organisation existera på sociala medier är inte alltid lätt. Enorma möjligheter finns att interagera med sina publics och intressenter, men vad händer dagen när något går snett? Människor rasar över en händelse och skriver tusentals inlägg på organisationens sida som helt förlorat kontrollen över innehållet. Mordhot haglar i takt med ironiseringar och förtvivlan från människor. En organisation som vet hur det känns är Parken Zoo.

Vad som skiljer en organisation från mängden kan i många fall vara hur god kapacitet som finns för att bemöta det hot en kris kan utgöra. Därför är det viktigt för organisationen att hela tiden aktivt arbeta med att förbättra denna kapacitet, genom att på ett så brett plan som möjligt försöka förbereda sig för de potentiella kriser som kan drabba organisationen. Således blir det en strategisk fråga att ha crisis management-kapacitet, och för att etablera denna måste ledningen styra organisationen i rätt riktning. Därigenom kan en kris hindras från att fortplanta sig som ringar på vatten, och drabba en allt större del av organisationen. Syftet med uppsatsen är att undersöka och beskriva hur en organisation, ur ett styrningsperspektiv, kan etablera eller förbättra sin crisis management- kapacitet.

The financial crisis in 2008, effected companies around the globe and forced them to change their operational strategies, in order to survive. Companies with international links needed to consider external effects and due to that adapt their strategies on a global level. Demands for goods and service were decreasing and companies could only manage the cost during a recession to not face bankruptcy. Organisations need to reconsider their optimal strategy as this will determine their future outcome when managing a crisis as the one in 2008. British Airways - Air Cargo is a global company with an international network which serves about 80 countries, with about 200 destinations.

The aim of the study is to get a better understanding of leader's reactions in a crisis situation, and to examine whether locus of control and coping strategies can be related to leaders need for social support. The role of a leader in a crisis situation is complex and includes several aspects which must be illustrated to understand the leader's situation. Four leaders have participated in the study. The methods that have been used are questionnaires for measuring locus of control and coping and semi-structured interviews. The results show that search for social support cannot be seen as an outcome of a specific locus of control or coping strategy.

This essay deals with the subject of communication through Facebook. In this survey we studied 100 youths from Karlstad and their communication habits and behavior patterns on Facebook. The social network site Facebook has since its start in 2004 made a mark in modern communication. Today in 2010 the site has more than 500 million users. This paper wants to study what happens to other types of communication.

Det a?r inte la?ngre en fra?ga om huruvida en organisation kommer att drabbas av en kris, utan det a?r snarare fra?gan om na?r. Det har skett en utveckling inom diskursen fo?r kriskommunikation. Fokus ligger nu vid hur organisationer fo?rebygger och fo?rbereder fo?r dessa extraordina?ra ha?ndelser snarare a?n att reagera na?r krisen va?l har intra?ffat.Denna studie syftar till att vidga diskursen inom krishantering i en svensk kontext genom att underso?ka svenska myndigheter och deras fo?rma?ga att vara proaktiva na?r det ga?ller krishantering, det vill sa?ga arbeta redan fo?re en kris.

This essay deals with the subject of communication through Facebook. In this survey we studied 100 youths from Karlstad and their communication habits and behavior patterns on Facebook. The social network site Facebook has since its start in 2004 made a mark in modern communication. Today in 2010 the site has more than 500 million users. This paper wants to study what happens to other types of communication.

The financial crisis in 2008, effected companies around the globe and forced them to change their operational strategies, in order to survive. Companies with international links needed to consider external effects and due to that adapt their strategies on a global level. Demands for goods and service were decreasing and companies could only manage the cost during a recession to not face bankruptcy. Organisations need to reconsider their optimal strategy as this will determine their future outcome when managing a crisis as the one in 2008. British Airways - Air Cargo is a global company with an international network which serves about 80 countries, with about 200 destinations.

This thesis is a case study of the informal internal communication at a Swedish government agency called Swedac. The purpose of the study was to investigate how the employees perceive and use the informal internal communication, what communication media they utilize for it and how the informal internal communication correlates to certain aspects of the organizational structure. In order to achieve this, six qualitative interviews was carried out with employees in the organization. Since informal internal communication is not a well-defined concept I explained my view of the concept in the thesis. The results show that the informal internal communication is very important and fairly widespread at Swedac.

To lead is to communicate, a main part of the leadership. 80 % of leaders working tasks involve communication of some kind. The ambition of this study is to analyze how four leaders of an international technique consulting company experience and handle community and technical development during their professional courses. The leaders have a various experience of leadership which adds depth and width to this study. To perform the study qualitative method has been used in the form of personal interviews.The result indicates that change is not always beneficial in every aspect of communication.