Bakgrund: Hög omsättning av patienter och ett högt arbetstempo på en akutmottagning gör det svårt att etablera en relation. Det har visat sig att det tekniska genomförandet går före omvårdnaden. Mötet spelar en central roll för omhändertagandet vilket bör präglas av medmänsklighet, trygghet och omtanke.Även god kommunikation är en förutsättning för god omvårdnad.Syfte: Syftet var att beskriva patienters upplevelse av omvårdnad på en akutmottagning.Metod:En allmän litteraturstudie, där vetenskapliga studier sökts i databaser varav 13 stycken valts ut.Studierna granskades, analyserades och resultatet delades in i fyra teman.Resultat: De fyra teman är: Patienters upplevelser av medverkan, upplevelser av information, upplevelser av stöd och upplevelser av miljö. Medverkan påverkades framförallt av av hur vårdpersonal väljer att integrera patienter i vården. Upplevelsen av information handlar om och hur informationen ges till patienter.

We would like to learn more about how the restrictive policy against incentive programmes affects the board?s of Swedish state owned commercial firms ability to govern management in an efficient way. We also want to find out if there are different consequences in reference to this that are not directly linked to corporate governance issues. Our empiric observations have been made in order to profoundly explore the subject and examine it through the eyes of professional individuals, all expressing different views and standpoints. We conclude that the most efficient structure is when an active board is complemented by a well structured and individualised incentive programme.

Denna uppsats syftar till att analysera relationsmarknadsföringens roll vid offentlig upphandling. Den kommer även att försöka genomlysa till viken grad en relationsmarknadsföringsstrategi är genomförbar, samt hur detta kan vidareutvecklas för att skapa konkurrensfördelar. För att uppfylla detta syfte har en fallstudie av företaget SWEDE (Swedish Emergency Disaster Equipment), vilket verkar inom ett nischsegment av sjukvårdssektorn, närmare bestämt akutsjukvård/sanering genomförts. Fallstudien har genom en kvalitativ metod med utgångspunkt i grunderna inom modern relationsmarknadsföring undersökt vilka problem, samt möjligheter ett företag på en marknad vilken kontrolleras av Lagen om offentlig upphandling ställs inför.Vidare har andra teorier som stakeholder mapping varit en teoretisk grund för att identifiera viktiga aktörer och deras roll i den offentliga upphandlingsprocessen. De grundprinciper vilka Lagen om offentlig upphandling bygger på har presenterats och diskuterats ur fallföretagets synvinkel för att se hur de kan tänkas begränsa eller möjliggöra en framgångsrik relationsmarknadsföringsstrategi.Utifrån de genomförda intervjuerna, vilka haft för avsikt att skapa en djupare förståelse för det studerade problemområdet, drar jag slutsatsen att fallföretaget strävar efter att använda sig av relationsmarknadsföring i den mån det är möjligt utan att bryta mot Lagen om offentlig upphandling, då detta riskerar att resultera i juridiska påföljder.

Background: In today's Swedish health care, it is required that the various professionals must work together in teams to safer care. Several professionals with various skills expected working together in the traumateam at the care of the traumapatient. At the same time, research shows that substandard teamwork leads to avoidable errors in care. One way to improve teamwork is to practice. Purpose: The purpose of this study is to shed light on the experiences of the traumateam exercises that exercise participants feel has been favorable for the patient at the initial care of trauma patients.

To business owners and consumers electronic commerce means new conditions and possibilities. Often and specially at the Internet information between consumers and sellers is asymmetrically distributed. Among the consumers there is a shortage of confidence in electronic commerce. In order of a positive development of electronic commerce it´s important to find a solution to the shortage of confidence. Confidence may be created by legislation or by self- regulation.

Mergers and acquisitions are common phenomenon in today´s society in order to increase shareholder value. Two years ago a fusion of Sweden´s two largest companies in the industry of real estate took place and even though three out of four mergers and acquisitions financially fail this certain case turned out highly successful. The aim of this thesis is to examine how the organizational structure and the management control have been designed and characterized the organizational performance and furthermore what are the success factors of the integration. By studying an acquisition and its potential effects on organizational structure and management control parallel to a model that describes the best practice guidelines for managers to successfully deliver value from their acquisitions, it can be shown that an acquisition has direct effects both on the acquirer and the acquired company and thus the new organizational structure. The main results, thus, is that through active leadership, increased specialization, and more decentralized and thus efficient management control a new organization has emerged consisting of the best features of two separate worlds..

Bakgrund: När en akutsituation uppstår och en person blir medvetandesänkt sker mötet oftast tillsammans med närstående. Sjukhusmiljön för närstående kan upplevas skrämmande och obehaglig. Situationen för närstående kan bli energikrävande och mötet med sjuksköterskan blir centralt. Syfte: Syftet var att beskriva vad närstående till en medvetandesänkt person i en akutsituation önskade i mötet med sjuksköterskan. Metod: En litteraturstudie baserad på 17 kvalitativa vetenskapliga artiklar genomfördes.

The main purpose of this master thesis is to explore a selection of Swedish librarians view of professional ethics. The latest master thesis written on the subject was published in 1997, which concluded that the Swedish public librarians had a poor awareness concerning professional ethics. We wanted to investigate if something had changed. We interviewed six librarians from five public libraries, asking them questions concerning ethical guidelines, responsibility, censorship and selection, pressure from lobbyists, and ethical problems relating to Internet. The answers we got gave the impression of a divided profession, and the librarian?s awareness of professional ethics can hardly be said to have been improved since 1997.

En stor del av anmälningarna som kommer till patientnämnden handlar om dåligt bemötande. Patienter som söker vård ska inte känna sig underlägsna eller otrygga på grund av vårdpersonalens bemötande. Ett professionellt vårdande bemötande kan skänka kraft och öka välbefinnandet hos patienten. Ett ökat välbefinnande kan reducera känslan av ohälsa hos patienten. Den patientgrupp studien fokuserar på är de patienter som kommer till akutmottagningen med en icke-brådskande diagnos.

Aim: The aim is to create a review that examines different forms of massage therapy and their effects on hypertension.Method: Literature review of 10 scientific articles on the subject of massage and its effects on blood pressure. The literature searches were made with PubMed and Cinahl using the keywords "massage therapy", "effects" and "blood pressure".Results: The articles showed that massage had a positive effect in lowering blood pressure. This could be explained by greater extent of relaxation in the participants investigated and an increased activity of parasympaticus and reduced secretion of stress hormones. The articles do not agree on what form of massage therapy is most effective in lowering blood pressure and it is uncertain for how long the effect can remain.Conclusion: Massage is usually seen as a treatment without scientific basis. There is evidence that suggests that massage therapy is an effective treatment for lowering blood pressure.

The purpose of this thesis was to look at the relationship between the experiences of work related stress among male bank employees and how they dealt with potential stress. The thesis focused on male bank employee?s experiences and management of work related stress with the control requirements and support model as a starting point. Work related stress is a phenomenon that has become a serious problem with economic impact for both the individual and organizations. Increased absence from work due to medical issues is one example of such consequences.

Aim: The aim is to create a review that examines different forms of massage therapy and their effects on hypertension.Method: Literature review of 10 scientific articles on the subject of massage and its effects on blood pressure. The literature searches were made with PubMed and Cinahl using the keywords "massage therapy", "effects" and "blood pressure".Results: The articles showed that massage had a positive effect in lowering blood pressure. This could be explained by greater extent of relaxation in the participants investigated and an increased activity of parasympaticus and reduced secretion of stress hormones. The articles do not agree on what form of massage therapy is most effective in lowering blood pressure and it is uncertain for how long the effect can remain.Conclusion: Massage is usually seen as a treatment without scientific basis. There is evidence that suggests that massage therapy is an effective treatment for lowering blood pressure.

Det råder delade meningar angående närståendes närvaro under hjärt-lungräddning på sjukhus. Trots internationella riktlinjer från Emergency Nursing Association som säger att närstående bör erbjudas möjlighet att närvara under hjärt- lungräddning så följs ej dessa generellt på sjukhusen. Syftet: Var att beskriva närståendes upplevelser att närvara under hjärt-lungräddning på sjukhus. Metod: En litteraturstudie har gjorts där 13 vetenskapliga artiklar har granskats. Resultat: Närstående ville ha en valmöjlighet om de skulle närvara eller ej.

Cochlear implant has become a common treatment for people with severe hearing loss. As the field of cochlear implants is developing rapidly a larger group of patients will be implanted. Therefore, it can be of interest to identify which complications are most frequently occurring. Objective: The aim of this study is to identify and present the most common complications in cochlear implant treatment and to identify surgical issues that have to be addressed during implantation. Method: A review of retrospective case studies regarding complications has been made.

The interest for organic food has grown a lot over the last 15 years. Even so, only 3.5 % ofthe share of wallet in Sweden goes to organic food. The purpose of this study is to examine and describe how retailers can get consumers to buy more organic fruits and vegetables. The study was carried out by visiting six Coop Konsum-stores, of which three performed poorly and three performed well in organic sales. We conducted interviews with the department managers, customer surveys and in-store observations.