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2219 Uppsatser om Core value of services - Sida 58 av 148

Graffiti i Karlstad : En konstform som väcker starka reaktioner

Ship formed monuments from the Late Bronze Age on the island of O?land, southeast Sweden, have never been thoroughly dealt with in previous research, despite the fact that the region is suggested to have had a key-role in maritime trade networks. This thesis aims to address the ship formed monuments on O?land in relationship to the monuments in northern Sma?land and the island of Gotland. My goal is to discuss how the ship symbolism was practised during the Late Bronze Age in Scandinavia from a new perspective.

Socialtjänstens barnskyddsarbete En studie av socialsekreterares riskbedömningar avseende barn som utsätts för våld eller sexuella övergrepp i hemmet.

The overall aim was to examine how the public interest to protect children from violence and sexual abuse at home, is realized by social workers. The study´s central focus was the risk assessments as Social services are obliged to do when they receive a report containing concern that children are being exposed to violence or sexual abuse at home. The study addresses the following questions:o How do social workers go about practically, and what support and knowledge is being used to determine whether the Social services need to intervene for the protection of a child?o What risk and protective factors are taken into account by social workers in the assessment process?o What contextual factors do social workers experience are affecting them in the assessment process?o Which support does the documentation system BBIC provide in the assessment process?The study material was collected through qualitative group interviews, with a modified vignette methodology as tools. The study included a total of twelve social workers, with varying numbers in each interview group.

BIM-PROJEKTERING FÖRFÖRBÄTTRAD LOGISTIK

The construction industry depends on functioning logistics; if the logistics isn?tworking the construction site will risk to be interrupted due to material shortages orproblems with deliveries. Despite this, the construction industry is battling logisticproblems daily. This problem is very time consuming and costly for the companies.These theses are written for Peab Bostadsproduktion and investigate if it is possibleto focus on logistics earlier in the building planning process to reduce the problemsthat occur. Peab has partnerships with three companies that could be helpful for themin the work of reducing logistic problems.

Bedragarretorik : En retorisk analys av scam-mail

Every big scam starts with a small invite. You are about to face the inconvenient accusation of you being responsible for your own loss. At least, this was the case for the seller of ?Macbook Pro 15? 2.4 intel-core, 4GB, glossy? in early December 2010.This thesis is breaking apart the comfort zone of being a victim, suggesting we want to be betrayed. Although the ?victim? has detected a risk, his wish to beleive that the affair is what it?s told to be, nourishes the betrayal that can proceed.

Expressionsstudie av promotorregioner för kloratreduktas och kloritdismutas från Ideonella dechloratans

Syftet med studien är att studera lärarens intentioner och hur elever uppfattar lärarens budskap inom kemi på gymnasieskolan. Metoden jag använt mig av är Stimulated Recall. Genom att jag observerat och filmat lektionerna, där jag har träffat lärare och elever var för sig för att reflektera över lektionstillfället. De reflektionsfrågor jag använt mig av är mallen för en så kallad CoRe, som Berry, Loughran & Mulhall (2003) från Australien har utformat. Det är ett reflektionsverktyg men även ett sätt för att exemplifiera PCK (pedagogical content knowledge).

Individanpassningens ytterligheter : Några betygsmässigt hög- respektive lågpresterande gymnasieelevers åsikter kring engelskundervisningens utformning.

In today?s society there is a discussion regarding students? level of knowledge and personalisation. The classrooms consist of heterogenic groups of students with different learning needs and levels of knowledge. The purpose of the present study is to find out how the students who participated perceive the teaching of English as an additional language with regards to personalisation, and how they believe differentiation can help develop and deepen their learning. This study has been conducted using a qualitative method with interviews as the core, complemented by observations. The results have been analysed and interpreted hermeneutically. The results show that those students who have a positive attitude to English education, irrespective of their grade, are those who see the benefit of knowing English outside the classroom, and thereby create a connection between reality and studying English.

Rekommendationssystem för interaktiva musiktjänster : en utredning av aktuella trender och attityder gentemot framtidens rekommendationssystem diskuterat ur forskar-, industri- & användarperspektiv

Parallel to new technological advancements, including the development of interactive recommender systems, digital music services on the Internet, such as Spotify, have in a short time span gradually replaced former physical media such as CDs and MP3-players and become pioneers on a market with an otherwise uncertain future. By subscribing to the service, users have access to a vast library of music and from any device with Internet access. In order to provide a satisfactory and useful musical experience, different ways of coping with the vastness is required - which is precisely what recommender systems are for. Improved filtering techniques and use of devices built in sensors, make way for new opportunities of more precise and contextually tailored suggestions for track selection, which in turn leads to potential privacy issues when using interactive music services. But where do we stand today? By compiling, exemplifying and discussing three different perspectives with relating to the development of interactive music recommender systems, the objective for this paper is to provide a for science, industry and user, objectively nuanced account of current potentials and expectations.

Marknadsföring av akademiska bibliotek - en jämförande studie mellan Sverige och England

This thesis conducts a comparative study between two academiclibraries, one Swedish and one English, in order to analyse ifdifferent funding systems influence the marketing of theirservices. The theoretic foundation is built on relationshipmarketing, which emphasises the importance of creating andmaintaining relationships. A qualitative approach has been usedthrough the use of case studies, with semi-structured interviewsbeing held with library staff and managers in both countries. Inaddition to these interviews strategic plans have also beenanalysed. The result from the study shows that whilst there aresome differences between the two university libraries there arealso similarities, which indicates that it is not clear if differentfunding systems have an impact on the marketing of the services..

Ledtidens betydelse för privata skogsägares kundnöjdhet i samband med gallring

Today, a large proportion of wood supplied for the Swedish forest industry is bought from private forest owners while forest companies at the same time provide the forest owners with services such as logging services and transportation. Today, forest companies work extensively with keeping the time used for transport and logging short. But what does the private forest owners think about the time required for the timber deal, also called lead time, and the different parts of the timber deal. In this thesis, the forest owners? perception of the different lead times in their contracts with Stora Enso and their communication with the purchasers is examined.

"Serviceyrket är mycket av en själv även om det är mycket av ett skådespel" : En studie om servitörer och servitrisers känsloarbete & motivation

Since a few years back television has been on a verge of an enormous digital change. Web-TV is now growing at an incredible rate and is said to completely change the way we consume TV. The purpose of this essay is to determine and gain an understanding of how representatives of the broadcast industry looks at the phenomenon of web-TV and especially the different kinds of online video services and how they believe this will affect the television. Methods used are qualitative interviews which we compared with previous studies on the subject and acknowledged communication theories. The respondents were people with good insight and understanding of the media and TV industry.

Funktionsanalys och åtgärdsförslag avkommunikationslösning hos driftleverantör

No infrastructures today are growing faster then communication network. The requirement of being able to communicate in a fast and qualified environment to a low cost increases in line with the development and competition. Itera Networks is no exception when it comes to rapidly developing new and better network solutions for themselves and for their customers. With these requirements in mind their needs for an analysis of the existing communication solution becomes very obvious. This project contains such an analysis in which various studies of the existing network environment have been made.

Skrädderiverkstan : En kvantitativ undersökning om hur ett litet hantverksföretag kan stärka sitt varumärke

This study is about Skrädderiverkstan, a small tailoring company in Gothenburg. The study examines how this company can create a stronger brand for themselves in Gothenburg and how they can attract more customers but still keep the regulare ones.A survey was handed out and answered by the companys customers to see how they perceive the company and their tailoring services. This study showed that the customers are very happy with the company but some customers are not satisfied. The conclusion is that the company must take care of these dissatisfied customers and listen to their arguments since dissatisfied customers can create a badwill but mouth-to-mouth. A few of the recommendations made is to make the waiting area more pleasurable for customers and making it easier for the customers to find the tailoring company..

An explorative journey in understanding Social Entrepreneurship

The aim of this thesis is to examine the theoretical developments on social entrepreneurship. Our purpose is to create a better understanding of the phenomenon leading to new insights. We have categorized the knowledge of the concept into social economy, social ownership, social innovation and social missions. Drawing from our theoretical review we have chosen four empirical illustrations, Grameen Bank, Wikipedia, Basta Arbetskooperativ, Jörn Hälsogemenskap, and we have shown how these fit into the general description of the social entrepreneur. With help of our illustrations we show that it is complicated to pin point the core of social entrepreneurship as they each have separate structures, innovations, social missions and operate close to different sectors.

Kundnöjdhet och produktutveckling av gravskötsel

Små skyltar, ofta i plåt med texten ?Vårdas av kyrkogårdsförvaltningen? finns på var ochvarannan kyrkogård runt om i landet. De visar att gravrättsinnehavaren till denna gravplatsvalt att betala för att få hjälp med skötseln. Denna studie syftar till att finna faktorer till enförståelse för vad det är som gör dessa kunder nöjda och hur tjänsten gravskötsel ska kunnautvecklas i framtiden.Undersökningen består av personliga intervjuer med personal vid kyrkogårdsförvaltningen iLandskrona och Malmö och en säljare vid Mäster Grön, en genomgång av sexkyrkogårdsförvaltningars hemsidor samt telefonintervjuer med 14 gravrättsinnehavare.Resultatet visar att graven ska vara välskött, de gravrättsinnehavare som mötts av ogräs är intenöjda med tjänsten. Personalens bemötande betyder också en del för hur nöjda kunderna ärliksom att majoriteten anser att priset är rimligt för tjänsten.Intresset för utvecklingen av gravskötsel och dess miljöpåverkan verkar mest ligga hospersonalen på kyrkogårdsförvaltningen och leverantörer av växter.

Implementering av en va?rdegrund : - En kvalitativ studie om medarbetares uppfattning om en organisations va?rdegrundsarbete

Based on last years events that have taken place, events on the school Lundbergs and the police values of work, has the meaning of having a set of values been questioned. This study aimed to investigate and answer the fundamental values based on the common value basis for the government employees within an organization and how it perceived by employees. The new institutional theory was the framework for this qualitative study conducted with semi-structured interviews. Respondents were employees within the organization. Ethnographic qualitative methodology was the basis for our methodology and we used a thematic model of theme interpretation, communication and knowledge in our analysis.

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