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2219 Uppsatser om Core value of services - Sida 43 av 148
Modellering av dagvettenavrinning - Mousetrap
This paper deals with the use of Internet at Swedish public libraries. The author asks whether public libraries should or should not limit access to information available on the Internet. Starting from the American discussion, concerning Internet at public libraries, the author shows the Swedish attitudes. The paper demonstrates that many Swedish public libraries have adopted rules forbidding retrieval of certain kinds of information, such as hard-core pornography and racist propaganda. The persons in charge of such actions claim that public libraries should provide high-quality educational literature and should not spread mass-produced, provocative information.
Kvinnliga ledare kommunicerar : Motiv och former inom den svenska mediebranschen
From an early age kids learn that their good performance and efforts will be rewarded. Unfortunately, not all leaders in the media industry are rewarded or given the same opportunities to exercise their communicative leadership, according to studies in media research. The aim of our study is to highlight female managers' experiences of their communicative leadership in the Swe-dish media industry. This study was based on qualitative interviews with four female respondents in management positions. The core of the study concerns female communicative leadership and interpersonal communication.
SERVQUAL : ett lämpligt mätinstrument av upplevd tjänstekvalitet inom reseindustrin?
The travel agencies exist on a market that is distinguished by increasing competition. A majority of the travel agencies offer different services that all satisfie the same customer need. However,one major difference in the market aspect is the service quality, this making it an important mean of competition. There are several acknowledged methods of measurement when it comes to service quality and it is important to use an instrument that takes into consideration the fact that charter tours is a complex merger of several services. The purpose of this essay is to establish if the SERVQUAL method is a suitable instrument for measuring service quality in the travelindustry.
Organisationsprocesser på hotell i Sverige : En jämförande studie mellan nyöppnad och löpande verksamhet
Sweden?s tourism increases and new hotel opens. Since 1978 to 2011, the hotel rooms in Sweden doubled. International congresses, sports- and artistic events are a few examples of what affects the hotel industry. Sweden is seen as an attractive destination and future forecast looks to have a positive trend.
Tjänstebaserat informationssystem på en flygplats : - en undersökning kring säkerheten hos olika mellanprogram samt en implementation av en Web Service
Arbetet har gjorts åt Saab Security Systems i Växjö. Syftet med arbetet har varit att ta fram ett generellt distribuerat informationssystem som ska användas för informationsspridning på en flygplats. Från Saabs sida är målet med att införa ett nytt informationssystem att få en generell standard för hur informationsspridning ska gå till. På det nya informationssystemet ställs krav på flexibilitet, att det ska vara utbyggningsbart, att det ska finnas möjlighet att ansluta nya aktörer samt att det ska vara en tjänstebaserad arkitektur. Den övergripande frågställningen för arbetet har varit som följer.Kan tjänstabaserad arkitektur vara en lösning för hur information kan överföras på ett säkert sätt mellan flygklubbarna och flygledartornet?Under arbetets gång har en teoretisk studie gjorts där fem olika mellanprogram jämförts utifrån transport av information, tjänstebeskrivning, tjänsteregistrering och upptäckt samt säkerhet.
Ändring av förmånsrättslagen : Hjälpa eller stjälpa en oprioriterad borgenär?
The law of preferential rights has, since the 70?s, given företagshypotek a high priority after a company has claimed bankruptcy. After the costs concerning the insolvent estate and the liens, företagshypotek has received full refund. The effect has been that the unprioritized creditors often have not recieved any of their claims after the bank have re-cieved theirs. Many countries have during the last decades deviated from this law and in 2003, Sweden decided to take the same path.
Det är lite gambling, man kan aldrig veta hur det blir i slutändan : Socialsekreterares erfarenhet av bedömning av en viss insats för barn och ungdomar
Social workers in this study describes various experiences of the assessments of interventions for children and adolescents. Social workers experience of the many different situations where an assessment of best effort must be made on the basis of BBIC, which is the Social Services investigation records. To make this assessment, the Social workers need social assistance and support of their colleagues and manager. Knowledge mixed with experience is also an important part when it comes to being professional and not let emotions control that could otherwise be happened when the social worker meets and builds relationships with clients. Social workers are also those who will decide which achievement the client needs from the needs.
Outsourcingrelationen med fokus på management control och de faktorer som påverkar beslutet att insourca
There is limited research done in the area of management control in the relationship between companies. This study investigates management control in outsourcing relationships and the decision to change sourcing strategy and to insource functions. The empirical research was conducted at an international company, which in this study has been anonymized. The research is mainly based on interviews. To extend and verify the conclusions drawn, another company, AB Ph.
En publik i förändring : En kvalitativ studie om det individualiserade tittandet i relation till användandet av VoD-tjänster
Purpose: The purpose of the study is to gain a deeper understanding of influencing behaviours concerning individualized viewing in relation to VoD-services (Video on Demand), and how this reflects the perceived viewing behaviour in terms of habits, content and social actions.Theory: The theory that primarily underpins this study is Jacob Bjur?s thesis Transforming Audiences. Bjur?s thesis provides an analytical model of individualized viewing behaviour that has been used in this study case. The model is founded on three central tenet areas of individualization, Habitualness that ensures habits, Socialness that refers to the social space and Referential space that ensures content/selection and viewership as a referential act.Method/Material: The study is based on a qualitative research method underpinned by focus groups interviews.Results: The research demonstrates strong tendencies towards an individualised viewing behaviour in the use of VoD-services.
Bara, bara vara "vänner" : En explorativ studie av den professionella socialarbetarens användande av sociala medier inom socialtjänsten
The aim of this study was to enlighten social workers experiences of social networks direct influence in Swedish social services, and in which ways those influences are manifested. Some of the issues that are being explored in this study are: The separation of the private sphere and professional duties; boundaries and dual relationships that occurs inside social networks; the use of social networks as a control-instrument in authority exercise towards clients; and social networks arising impact on social work. The empirical material was collected with nine qualitative interviews with social workers stationed at different social service departments in a Swedish municipality. Also one qualitative e-survey was sent out to, and answered by four social workers with a managerial position in the same municipality.The results reveal that several informants have experienced different problematic situations involving clients within the social networks. This study shows that the informants are very restrictive with what information (text and pictures) they publish on their facebook-profiles, because of their position of authority and the awareness of the possibility of always being watched.
Från top down till bottom up : - Att förklara och utvärdera psykosocialt arbete inom hälso- och sjukvården
Today, activities funded with public funds needs to present relevant and reliable information which shows the results obtained. Requirements increase in welfare activities to be run based on scientific, empirical knowledge. This applies particularly to social work. The social work is, however, poorly researched in areas such as knowledge of interventions in the content, context and effects. One way to evidence-base social work can be to conduct regular and qualified assessments.
Hur science parks och inkubatorer kan stötta kommersialiseringen av idéer sprungna från näringslivet: En studie av Science Park Jönköping samt några företag i regionen
This master thesis has been written in collaboration with Science Park Jönköping and is based on a problem related to corporate innovation. Science Park Jönköping believes that there is an untapped potential in existing industry in the form of ideas that are never commercialized. These theories are also supported in the research in which other authors have perceived that the ideas and inventions which do not belong to the core business risk ending up in drawers. If more of these ideas could be spin-offs or other forms of enterprise instead of staying in the drawers it would lead to growth, both for companies and for the society in large.The purpose of the thesis work is to, based on the case Science Park Jönköping, analyze how science parks and incubators can support the commercialization of ideas that derive from industry, who otherwise had been left lying. The work began with a mapping of the Science Park Jönköping operations and the skills they possess, and then other initiatives that aim to commercialize more ideas from companies were examined.
Faderskap i ett nytt land. En kvalitativ studie om förändrade förutsättningar för faderskap.
This thesis focuses on immigrant fathers and the specific situation they face arriving in Sweden. The purpose of this study is to examine various systemic obstacles and eventual possibilities these fathers may encounter in the new country and how they affect their fatherhood. The paper is based on four interviews, with three men and one woman, who work with immigrant fathers partly in parenting educational programs. The informants? professional background varies.
Systemintegration mellan OP5 Monitor och Nilex Plus
Examensarbetet utforskar möjligheten av en integration mellan OP5 Monitor och NilexPlus, och utfördes under en femveckorsperiod hos Data Ductus i Uppsala.Syftet med projektet var att ta reda på om det fanns ett sätt att få larm i OP5 Monitor att komma in som ärenden i Nilex Plus och om man kunde bekräfta lammen direkt från ärendet i Nilex Plus.OP5 Monitor är en utveckling av Nagios Core skapat av OP5 AB, som är ett svenskbaserat företag som även under en period erbjöd den enda kommersiella supporten av Nagios.NilexPlus är ett ITIL-kompatibelt program för ärendehantering samt incident- och problemrapportering skapat av Nilex AB.Rapporten innehåller detaljer om vår inlärningsperiod med OP5 Monitor och NilexPlus och resultatet av examensarbetet är en nästintill fullt lyckad implementation i testmiljön och även dokumentation av hur den nya integrationen mellan OP5 och NilexPlus ska utföras..
En organisationscentrerad metod för att automatisera en affärsprocess : Med hjälp av interoperabilitet, modellering och designmönster
Med hjälp av design science och delar ur en traditionell systemutvecklingsmetodik så har vi tagit fram ett designförslag åt en organisation med vad som kan anses som traditionella problem med interoperabilitet. Vi har därefter härlett en organisationscentrerad metod för att automatisera en affärsprocess ur den erfarenhet vi fått genom att ta fram designförslaget..