The market communication in organisations is vital to manage the competition. Studies have shown the importance of market communication in both private and public organisations.Since the past decade market communication has been acknowledged as an instrument to provide the organisations target group with valid information.This thesis is a study about the differences in market communication between private and public organisations. To manage this we asked ourselves the question:?- What distinguish the market communication in a private respective a public organisation??We have done qualitative interviews to get the best result for our study. We have interviewed both types of organisations and our respondents have leading strategic position in their organisations.Our research highlights important differences between private and public organisations in matter of tactics in market communication.In conclusion the result shows a great difference in how an organization is managing their communicative strategies all depending on if it is a private owned company or a public organisation..

Unified Protocol är en transdiagnostisk kognitiv beteendeterapi baserad på empiriskt stödda principer. Uppsatsens syfte var att kvalitativt beskriva gruppbehandlingsdeltagares vardagliga upplevelser ur ett psykologiskt perspektiv. Frågeställningen var om det fanns skillnader vid jämförelse mellan före och efter behandlingen och hur eventuella skillnader och likheter såg ut. Deltagargruppen var diagnostiskt heterogen. De sex informanterna, två män och fyra kvinnor, intervjuades enskilt.

Denna rapport handlar om att använda en trådlös kommunikationsteknik som kallas NFC (Near Field Communication) vid kommunikation mellan en Android mobiltelefon och en NFC-läsare som kallas ACR122U. Syftet med detta projekt är att:Välja en Androidtelefon som har stöd för NFC.Skapa en applikation som skall köras på Androidtelefonen och som skall skicka ett lösenord via NFC.Skapa ett program som skall köras på en dator med operativsystemet Windows 7 och som skall hantera ACR122U.Förklara den insamlade kunskapen i detta dokument så andra lättare skall kunna arbeta med NFC.Följande frågor kommer att besvaras i denna rapport:Vilken Androidtelefon bör användas vid utveckling av en applikation som kan kommunicera via NFC?Vad krävs vid utveckling av en applikation som kan kommunicera via NFC?Aktionsforskning är den forskningsmetod som användes vid sökandet efter svar på frågorna ovan. Detta innebär att forskningen görs genom att läsa om ämnet, genomföra en eller flera lösningar för att hitta en fungerande lösning och sedan dokumentera resultaten. Implementeringen av programvaran på mobiltelefonen genomfördes med mycket hjälp från Android Developers hemsida.

Purpose/aim: To investigate individual experiences of how a new communication technology, e-mail, influences a) the structure of the internal communication ? does it for example make networking any easier? ? and b) the form of the persons everyday language.Material/method: A theoretical framework gathered through a literature study and empirical data gathered through interviews with two persons.Main results: Differences and similarities exist between the experiences studied in this paper. The most unexpected result is that the system of e-mail does not seem to be able to create new channels of communication. If anything, it reinforces the structure that already exist. An aspect of decisive importance is the original rules and norms concerning internal communication within the organization..

Utvecklingen och utbredningen av datanät blir allt större, och företag lägger mycket pengar på att hålla sig väl framme i utvecklingen. Samtidigt är dagens teleräkningar av en sådan dignitet att mycket pengar läggs ned på detta område också. Syftet med vår rapport är att undersöka om IP-telefoni, där datanät baserade på IP (Internet Protocol), även kan förmedla samtal på ett för företagen tillfredsställande sätt. På detta sätt kan stora pengar sparas, då det traditionella telenätet kan rationaliseras bort. Vi begränsade oss till att undersöka tre företag som idag använder IP- telefoni.

The purpose of this study is to investigate two Handelsbanken offices and how they work in similar ways when dealing with internal communication. The goal is to answer if and in what way the managers` and the employes perceive their internal communication at the two bank officies. By a comparation between the two decentralisized officies the aim is also to study what differences and/or similarities that exists in internal communications?Are managers and employees satisfied with the communication that flows in the organization? I find it interesting to investigate in wheather there exist a similarity in the internal communication between the managers and the employees since it is a decentralized organization.I have made five semi-structured interviews with two managers at two different Handelsbanken offices. Additionally two interviews with two employes at one of the offices and also one interview at the other Handelsbanken office.By the study I have found that all respondents have a positive impression according the internal communication.

AbstractPurpose/Aim: The purpose of this paper was to identify the communication process at the company Cherry casino and see what opinions the employees had about it. Moreover, an evaluation of the used strategies was done and an analysis about what perhaps could be done to improve the attitude, communication and in the end the result for the company.Material/Method: The empirical material was gathered through qualitative interviews and theory application.Main results: The transmission of information regarding the regular work related information works just fine and the channels used are well chosen. But more large-scale information that deals with the company?s plans, strategies and targets is not handled in the right way. Neither is the respond.

The purpose of this thesis was to examine what the communication between bank and customer looks like. We have more specifically studied how the bank communicates with the customer when communicating different offers, how the customer wants the communication to take place, what communication problem looks like and how the customer wants the bank to design their offers. Our target group was bank customers with academic degree, with one to seven years of working experience. This study was conducted trough interviews with bank customers and representatives at the bank. On the basis of our studies we found that the communication between bank and customer works fairly well.

Changes are occurring in most organizations today and due to the fact that changes often are harder to implement than they seem, it often takes much longer time to implement them than the management have planned. During an organizational change theorist claim that communication between managers and employees is one of the most important things to consider. Therefore, in this essay, our aim is to closer investigate which needs of information and communication co-workers have during a planned organizational change. To collect data, we interviewed five co-workers and one manager who works in an organization which has gone through a major change. Our theoretical framework comprises former research of organizational communication, employee?s needs of communication, change communication and theories of uncertainty during organizational change.

The bulk of the research within the field of media and communication is concentrated at theforefront of development, studies focus on modern companies and modern communication.However, many people work in the industry, where the conditions for communication are partly different. The aim of this study is to explore the possibilities for internal communication that the employees have at the base industrial company of Billerud Gruvön, Sweden. How important do they feel that communication is? Can the internal communication within Gruvön be described as modern, where dialogue between the staff is possible, or as orders from the top down to the bottom of the hierarchal structure?These are our research questions:Which channels are used for communication within Gruvön, and how are they used?How important do the employees deem the internal communication to be?Can the communication within a hierarchal industrial company such as Gruvön be described as modern, where dialogue is at the center, or does the communication consist basically on orders from the top down to the bottom of the chain?Our research is based on the following theories: Communication, Organizational communication, Internal communication and Organizational culture. We have looked to earlier research such as the doctorates of Simonsson (2002) and Johansson (2003) to further our understanding.The methods used are interviews with operators, middle management and the informationofficer at Gruvön.

Denna rapport handlar om att använda en trådlös kommunikationsteknik som kallas NFC (Near Field Communication) vid kommunikation mellan en Android mobiltelefon och en NFC-läsare som kallas ACR122U. Syftet med detta projekt är att:Välja en Androidtelefon som har stöd för NFC.Skapa en applikation som skall köras på Androidtelefonen och som skall skicka ett lösenord via NFC.Skapa ett program som skall köras på en dator med operativsystemet Windows 7 och som skall hantera ACR122U.Förklara den insamlade kunskapen i detta dokument så andra lättare skall kunna arbeta med NFC.Följande frågor kommer att besvaras i denna rapport:Vilken Androidtelefon bör användas vid utveckling av en applikation som kan kommunicera via NFC?Vad krävs vid utveckling av en applikation som kan kommunicera via NFC?Aktionsforskning är den forskningsmetod som användes vid sökandet efter svar på frågorna ovan. Detta innebär att forskningen görs genom att läsa om ämnet, genomföra en eller flera lösningar för att hitta en fungerande lösning och sedan dokumentera resultaten. Implementeringen av programvaran på mobiltelefonen genomfördes med mycket hjälp från Android Developers hemsida.

Background: Surgical complications has been the main cause of medical injuries and deaths worldwide. In 2008 WHO developed the checklist for safe surgery to reduce the number of surgical complications. The objective of the checklist is to strengthen already established safety routines and contribute to better cooperation and communication. Research shows that compliance to the checklist is deficient, which can affect patient safety.Aim: The aim was to study the extent to which theatre nurses participate in the use of the checklist.Method: Observational study was conducted with a descriptive design and quantitative approach. 24 observations were carried out with aid of an observation protocol of two surgical units at a hospital in central Sweden.Result: The results showed that Timeout initiated widely but compliance to all items was considerably lower.

Eleven years after broking the Kyoto-protocol, the European Union still stands in the front line, combating climate change. How come the EU, with 27 diversified states, is able to integrate its members to what is widely considered the most progressive climate policy in the world? This thesis takes a closer look at the negotiations that have shaped EU climate policy. Using negotiation-models to categorize different aspects of EU climatenegotiations, several key-findings are presented. The thesis concludes that while EU entered the Kyoto-protocol with little to lose because of external factors like previous energy-reforms in key member countries, it had plenty to win in global influence and the satisfaction of an overwhelmingly Kyoto-positive public.

AbstractTitle:A study of the internal communication at The Swedish Department of Taxes (En studie av den interna kommunikationen på Skatteverket)Number of pages: 36 (52 including enclosures)Author: Emma KreüTutor: Peder Hård af SegerstadCourse: Media and Communication Studies CPeriod: Atumn 2006University: Division of Media and Communication, Department of Information Sciense,Uppsala UniversityPurpose/Aim: To resarch the internal communication within The Swedish Department of Taxes and the relationship between information sender and reciver.Material/Method: By contedning critical discourse analysis on The Swedish Department of Taxes? policy for internal communication and accomplish interviews with co-wokers in position of reciving information, in position of sending information and section managers.Main Results: The co-workers in position of reciving information felt they had a good communicational relastionship with their closest section manager, but not with the upper management.Keywords: Internal communication, communicational leadership, organizational communication..

Abstract: When playing in teams, communication is important, not just communication with words but also non-verbal communication such as gestures and body languish. The purpose with this study is to see how there is a co-op among communicating players , between leaders and players and to examine what meaning communication and culture got  in a youth team. The ambition with this study was to increase our knowledge about communication and communicationculture in the youth floorball team. This study is qualitative and was inspired by an ethnographical method so we got the information from observations of a youth floorball team, totally we made four observations. The result were analyzed and categorized from our observation papers.