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1087 Uppsatser om Client satisfaction - Sida 56 av 73

Yngre patienters återgång till arbete efter stroke : en litteraturstudie

Bakgrund: Bland alla personer som insjuknar i stroke, är en femte del yngre än 65 år och 5 % är yngre än 55 år. Efter stroke krävs ofta stora rehabiliteringsinsatser. Enligt flera studier och rapporter om personer i yrkesverksam ålder som insjuknar i stroke kan mindre än hälften återvända till förvärvsarbete. Problemformulering: Yngre personer med stroke kan uppleva att deras behov inte är tillgodosedda gällande rehabilitering och återgång till arbete. Syfte: Att kartlägga vad som påverkar yngre strokepatienters återgång till arbete.

"...support must also sometimes include control!" A qualitative study regarding social service workers view of the secondary housing market

The aim of this study was to examine the view of social service workers on the secondary housing market based upon their work with social investigations regarding people with a difficult substance abuse. The foundation of this study rests upon a phenomenon, which according to other scholars, occurs in the secondary housing market in Sweden. The secondary housing market consists of a multitude of housing projects that social services provide for people who are homeless. The phenomenon is that the secondary housing market contains a number of demands aimed at the clients who live in these housing projects. If a client fails to live up to the demands it can sometimes lead to negative consequences which results in an exclusion from the housing projects.

It takes two to tango - En studie om relationers påverkan på samarbetet mellan leverantörer och detaljister inom sporthandelsbranschen

The trends in trade have been changing in the last few years. To offer a good product with agood price is not enough today, it?s also required that businesses create a good relationshipwith their customers and then do their best in maintaining it. It is now even more brandscompeting in the market, which indicates how a good relationship between the parties can bean important competitive advantage and also a significant variable.The goal and purpose of the study is to investigate and analyze the factors that influence thatthe supplier, in the sporting goods industry, is seen as a good supplier on the basis of theretailer's point of view. Then we want, from different sized companies, analyze and study howthey work with the key properties in creating a good customer relationship and hencecustomer satisfaction.

Våldsamma möten inom slutna psykiatriska vården En systematisk litteraturstudie.

  Aim. The aim of the study was to describe how nurses in home care experience to pursue palliative care in ordinary housing. Methods. The study had a descriptive design with qualitative approach and was carried out through semi-structured interviews with 14 nurses in home health care from two medium-sized Swedish municipalities. The material was analyzed with manifest and latent content analysis. Findings. The underlying theme that emerged in the study was: Working with palliative care in the patient´s own homes is positive but challenging. Informants describe among other things that they perceived palliative home care as meaningful and that relatives have a central role in the palliative home care since they are close to the patient around the clock. The stress that emerges from the heavy work load and the long geographic distances are described as strenuous and to affect the care in a negative way. Informants describe the home environment as challenging as it is often not adapted for care and the collaboration with the palliative team is described to be experienced as both positive and negative.

The existence of low balling on the Swedish audit market -A study of companies listed on the NASDAQ OMX Stockholm that voluntarily changed audit firm 2002-2010

Background and Problem: The lack of auditor independence is discussed being oneof the reasons to scandals such as Enron and HQ. A pricing strategy that has beendebated impairing auditor independence is low balling. To win a new client in atender process, audit firms supposedly offer an audit fee below cost and then increasethe fee the following years to recover the initial loss. The auditors? future financialinterest in the company due to the initial loss is by some believed to impair auditorindependence, which makes low balling in Sweden a relevant phenomenon to study.Aim of study: This thesis aims to explain if low balling exists on the Swedish auditmarket and if the size of companies affects the results of low balling.Methodology: To achieve the purpose of this thesis, a statistical study wasconducted.

Arbetstillfredsställelse hos sjuksköterskor inom intensivvården : ? en deskriptiv enkätstudie om arbetstillfredsställelse och upplevda förändringar i arbetssituationen under det senaste året

Syftet var att beskriva arbetstillfredsställelsen hos intensivvårdssjuksköterskor samt undersöka om arbetssituationen förändrats senaste året. Syftet var vidare att se om skillnader förelåg i arbetstillfredsställelsen mellan intensivvårdssjuksköterskor som arbetade treskift och som inte arbetade treskift. Studien var deskriptiv med kvantitativ ansats. Sextiofyra sjuksköterskor deltog och bortfallet var 29 %. Enkäter testade gällande validitet och reliabilitet för arbetstillfredsställelse användes i studien.Arbetstillfredsställelsen var genomgående hög, intensivvårdssjuksköterskorna upplevde sig mötas med respekt av överordnade och samarbetsklimatet var bra.

Hur livet påverkas : En kvalitativ intervjustudie om äldres upplevelser av att leva med typ 2-diabetes

Type 2 diabetes is a growing disease in the population which includes that older people are a risk group. With the disease grows even cost?s. A lifestyle change is a major part of the treatment for type 2 diabetes. There are several factors that suggest positive effects on prevention among the elderly where, among other things, economic and health benefits are presented.

Managementkonsultens roll i projekt : En studie av utvärderingsprocessen

A consultant is an external expert that exists within all types of organizations. The consulting service can be divided into individual practitioners and large companies whose sole task is to hire out consultants to clients. The need for consultants has grown due to the restructuring of Swedish businesses during the past decades. They have put parts of their business on contract. This has led to a market with other player that have been able to focus on these parts.

Kunskaper om svårläkta bensår hos distriktssköterskor och sjuksköterskor : en jämförelse mellan slutenvården och primärvården

  Aim. The aim of the study was to describe how nurses in home care experience to pursue palliative care in ordinary housing. Methods. The study had a descriptive design with qualitative approach and was carried out through semi-structured interviews with 14 nurses in home health care from two medium-sized Swedish municipalities. The material was analyzed with manifest and latent content analysis. Findings. The underlying theme that emerged in the study was: Working with palliative care in the patient´s own homes is positive but challenging. Informants describe among other things that they perceived palliative home care as meaningful and that relatives have a central role in the palliative home care since they are close to the patient around the clock. The stress that emerges from the heavy work load and the long geographic distances are described as strenuous and to affect the care in a negative way. Informants describe the home environment as challenging as it is often not adapted for care and the collaboration with the palliative team is described to be experienced as both positive and negative.

Validering inom omvårdnadsprogrammet på tre vuxenutbildningar i Östergötland

This study investigates how social interaction affects newly arrived pupils? views on their study situation in the Swedish educational system. The aim is to give a contribution to the discussion on the notion of including ?the Other? in educational practice in multicultural schools. Semi-structured group interviews were conducted to explore how the intercultural perspective and the theory of inclusion can be used to explain the dynamics of social interaction.

Att fastna i socialrullen : En kvalitativ studie om långvarigt försörjningsstödsberoende

We have chosen to focus on the meaning of long-term income support dependency regarding health, goal setting and motivation for the recipient of economical aid. We have chosen to use semi structurized interviews to achieve our goal of reaching the clients experience of long-term income support dependency. The study consists of interviews of six clients whose answers have been analyzed through appliance of Kielhofner´s Model of human occupation, Scheff´s Shame in self and society.   Our results show regarding, 1) the factor health that long-term income support dependency may elevate the risk of illness and less experienced options of possibilities to act. 2) regarding the factor goal setting, that goals may be inefficiently used during social work with long-term income support dependent clients and may result in a disorganized relationship between client and social worker in the sense of making the parties pull in opposite direction. 3) regarding the factor motivation, that long-term income support dependency and the living with the emotion of shame elevates the risk of maintaining a negative image of oneself that limits the willpower to assimilate new knowledge and/or skills.

Upplysning enligt IAS 36 : En kvantitativ fallstudie av två branscher

Background: Goodwill has been a hot and debated topic for a longer period of time. Researchers have debated how goodwill should be accounted for and have not come to a solution. In 2005 IFRS standards came which meant that goodwill no longer will be amortized according to plan, but to be put through a yearly impairment test.Problem: A number of disclosure requirements in the financial reports have been made in an effort to avoid companies to account for goodwill differently. Apparently there still is a problem of how companies account for goodwill and there are several studies in the subject. But no one has studied how it is between two different industries, which make this study interesting to execute.Purpose/questions: This study have the purpose to investigate how the industries day to day wares and health care regards the disclosure requirements for goodwill by the impairment tests.

Den komplexa organisationstillhörigheten : En kvalitativ studie om bemanningsanställdas arbetssituation i gränslandet mellan två organisationer

Syftet med denna uppsats är att undersöka hur konsulter upplever sin arbetssituation i gränslandet mellan två organisationer, bemanningsföretaget och kundföretaget. För att analysera detta har vi utforskat olika mekanismer som påverkar konsulters formella tillhörighet samt deras känsla av tillhörighet respektive utestängning hos kundföretagen.Vi har för att genomföra denna studie använt oss av ett kvalitativt tillvägagångssätt, där vi utfört semistrukturerade intervjuer med sex konsulter som arbetar inom bemanningsbranschen.Vi har kommit fram till att konsulters formella tillhörighet finns hos båda företagen samtidigt som den känslomässiga tillhörigheten ligger hos kundföretaget. Konsulters situation i gränslandet mellan organisationer är problematisk, främst på grund av en komplex tillhörighet. Vi har kommit fram till att konsulter oftast känner sig som en del av den sociala gemenskapen då de är ute på uppdrag, men att chefer ofta drar en skiljelinje mellan konsulter och fast anställd personal. Chefernas åtskiljande gör att konsulter inte blir en del av kundföretaget på samma villkor som fast anställd personal, och leder delvis till ett utanförskap för konsulter.Det positiva med bemanningsbranschen har visat sig vara dess flexibilitet.

Meningen med livet : hur 15-åringar i en stor och en liten stad i Sverige ser på livskvalitet

There are many good reasons to ponder about what it is that makes life worth living. To observe and reflect on what it is that gives a person a good quality of life is arguably the essential core of social-work. The aim of this research was to investigate how 15-year old youths interpret quality of life. The key areas that we explored in order to meet the research aims were: what did the youths interpret as a good quality of life for a 15-year old and for an adult, how did they view their own quality of life, and did they think that the regional context (i.e. if one lives in a big city or in a small town) affects how one interpret quality of life.The studywas based on interviews with four boys and four girls.

Faktorer som påverkar omvårdnaden ? patientens perspektiv

BakgrundAllergi och annan överkänslighet är vanliga kroniska sjukdomar. Målet med omvårdnaden vid allergi och annan överkänslighet är att individen i görligaste mån skall kunna leva det liv som han/hon vill. Det är oftast ett livslångt lärande och den som utför omvårdnaden måste kunna se patientens sårbarhet, måste lära känna patienten, samt vilja, kunna och ha en möjlighet att hjälpa patienten.SyfteSyftet med uppsatsen var att belysa faktorer som patienter anser påverkar omvårdnaden. Ett annat syfte var att relatera resultatet av litteraturöversikten till förhållanden vid astma- och allergimottagningar i öppenvård.MetodLitteraturöversikten bygger på en sammanställning av 12 vetenskapliga artiklar. Litteratursökning gjordes i databaserna PubMed och CINAHL.ResultatGod omvårdnad karakteriseras av att patienten kan delta i och vara aktiv i omvårdnaden.

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