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1087 Uppsatser om Client satisfaction - Sida 44 av 73

Ulla Molin - Östbergs trädgård i Lund

Tail-biting in pigs is an animal welfare issue and in Sweden during 2002 the producers lost tree million Swedish crowns because of tail biting. This economic loss depends on the pigs which are discarded at slaughter because of tail biting. Tail biting can be separated into two stages, "pre-injury" and "injury". The aim of this study is to investigate if tail biting depends on environment or genetic background.A lot of research on the environments effects on the behaviour of pigs but not so much on the genetic effects has been performed. The frequency of tail biting in pig farms influence among others of environment enrichment, ventilation, gender and breed of the pig.

Att förebygga hot och våld mot socialsekreterare

The aim of the study was to examine if and how the social service and the social welfare secretary provides against threat and violence in the encounter with clients. The study is qualitative and carried out with six semi-structured interviews with social welfare secretaries and participation observations at the social welfare offices in three municipalities. The theoretical starting points used were symbolic interactionism and strange loops. The result shows that social service and social welfare secretaries both use measures to prevent threat and violence to occur. The precautionary measures mainly used by social services are ; looked doors, alarm device, loose objects removes and interview rooms are furnish in purpose for the social welfare secretary to flee the room at urgent need.

Skönt på ett annorlunda sätt : Behov av sex med en andlig aspekt

Relationen mellan sexualitet och andlighet har länge varit ett tabubelagt ämne inom såväl psykologin som i samhället i stort. Enligt aktuell forskning finns det dock anledning att trotsa denna motvilja. Syftet med studien var att undersöka om oandliga och andliga individer samt män och kvinnor skiljer sig åt vad gäller sexuell tillfredsställelse och sexuella behov samt effekten av mindfulness. Studien utfördes genom en delvis egenkonstruerad webbenkät för att mäta sexuell tillfredsställelse, andlighet och sexuella behov. Studien omfattade 213 deltagare varav 105 andliga, 76 män och 117 utövare av mindfulnessbaserade aktiviteter.

Anhörigas upplevelser av den allmänpsykiatriska vården

ABSTRACTAim: The aim of this study is to chart the experiences of Swedish general psychiatric care on a Swedish University hospital from a relative?s point of view. The study focus on how they are meet, satisfaction with and participation in the care. The study is done as an improvement project.Methods: The study was conducted by performing semi-structured interviews with eight close relatives to patients on a general psychiatric ward. The interviews lasted for 20-40 minutes.Results: The result shows that relatives are satisfied with the way they are meet by the staff on the ward, that they appreciate staff that are open, down to earth and are inviting to form a good relationship.

Vikten av ett välskött arbetsklimat: En kvantitativ studie av arbetsklimatets påverkan på ekonomiskt resultat

The well-being of employees has become a key concept in the rhetoric of the company boards and business literature of today. There is however not much statistic evidence of a connection between economic results and the perceived working climate. This thesis sets out to investigate whether there is a positive correlation between economic results and working climate on a work group level. It also aims to study which specific working climate factors influence the results. In order to meet its purpose this thesis analyzes employee satisfaction questionnaire data and economic results from more than 300 work groups.

Chefers upplevda stress och kontroll och medarbetarnas tillfredsställelse med chefen

Syftet med studien var att undersöka (1) relationen mellan chefers upplevda stress och kontroll och medarbetares arbetstillfredsställelse med chefen, (2) relationen mellan chefers upplevda stress och kontroll samt, (3) medarbetares arbetstillfredsställelse med chefen relaterat till angivna demografiska parametrar. 25 chefer besvarade en webbenkät om arbetsrelaterad stress och kontroll och 206 av deras medarbetare besvarade en webbenkät om arbetstillfredsställelse med sin chef. Resultaten visade ett samband mellan medarbetarnas arbetstillfredsställelse med chefen och chefens yrkesroll (delmått i stressinstrumentet) samt att medarbetarnas arbetstillfredsställelse påverkades av deras anställningstid och utbildningsnivå. Vidare visade resultaten att cheferna upplevde en högre grad av arbetsrelaterad stress än kontroll. Dessa resultat indikerar att chefer med en tydligt definierad yrkesroll har mer arbetstillfredställda medarbetare samt, och i linje med tidigare forskning, att medarbetarnas anställningstid och utbildningsnivå har betydelse för arbetstillfredsställelsen med chefen. .

Motpolerna möts i resursfördelningssystemet : En jämförelse mellan tre olika skolor i Karlskoga

The aim of this thesis was to study elderly people?s experiences of and approach to their usage of home care services with tax deduction. The aim was also to describe how elderly people reason about their underlying motives of using home care service with tax deduction. The study is based on six qualitative interviews with people between the ages of 65 and 80, living in Nacka, Sweden. This thesis is a collaboration with Stiftelsen Stockholms la?ns A?ldrecentrum/ Stockholm Gerontology Center and part of their follow up study concerning simplified administration for elderly people applying for home care services in Nacka.

Arbetsterapeuters upplevelse av bemötandet av personer med långvarig smärta

Många människor lever idag med långvarig smärta som påverkar deras vardag och orsakar stort lidande. Relationen mellan arbetsterapeuten och patienten är alltid avgörande för om arbetsterapin blir lyckad eller inte. Antalet anmälningar till patientnämnden har ökat och hälso- och sjukvårdslagens krav på att patienter ska bli bemötta med respekt och öppenhet uppfylls inte. Syftet var att beskriva arbetsterapeuters upplevelse av bemötandet av personer med långvarig smärta. En kvalitativ metod användes och urvalet gjordes genom lämplighet och snöbollssampling.

Thinking more like a client. : Designfaktorer som påverkar valet av tjänsteföretag.

Companies in the western world can no longer compete by using traditional means such as product and price since the commerce of services continually grows. To avoid similarity and increase competitive advantages modern companies have to be more specified. The competition between companies has increased and customers are harder to reach. Customers of today can afford luxury but trend indicates that originality, identity, and status are more important than factual needs. Products created and consumed at the same time within the service market are often very homogenous (similar).

Samverkan : En kvalitativ studie om lärare och socialsekreterares uppfattning av samverkan och dess betydelse.

 Collaboration is a tool many organizations use to achive a certain goal. In previous research it can be read about both advantages and disadvantages of collaboration and also that a well-functioning collaboration is difficult to achieve. In previous research there is a shortage of scientific researches illustrating the outcome of collaboration. I have chosen to examine the cooperation between the social services and schools of the municipality of Växjö. The purpose of this essay is to understand what experiences staff working with children/young people in school and social services have of collaboration between each others organizations.

Upplevelser av natur utan visuella intryck :

In nature settings people often experience positive emotions. Litterature and theories about the positive effect of nature on humans are largely based upon visual impressions and aesthetic preference. The purpose of the present study is to examine how visually impaired individuals that lack visual impressions experience nature. The background is about what it means to be visually impaired and what it is like to be visually impaired in a nature setting, followed by a presentation of the five human senses and about stimulation of senses in healing gardens. That is followed by theories about the health promoting effect of nature, about why nature and therapeutic gardens make people feel good. After that theories about experiences and relations with settings are presented.

Upplevd arbetstillfredsställelse : - En jämförelse mellan heltidsanställda och deltidsanställda gymnasielärare

Abstrakt Arbetstillfredsställelse är ett väl studerat område inom arbetspsykologin. Syftet med föreliggande studie var att undersöka skillnader i upplevd arbetstillfredsställelse mellan anställningsgraderna heltidsanställning och deltidsanställning samt mellan frivillig-, ofrivillig deltidsanställning och heltidsanställning. Studien syftade även till att undersöka olika bakgrundsfaktorers relation till arbetstillfredsställelse. Studien genomfördes bland gymnasielärare i Bergs- och Östersunds kommun i Jämtlands län, med hjälp av en enkätundersökning. Totalt deltog 91 lärare, varav 42 män och 49 kvinnor.

Utveckling av takra?cken fo?r sla?pvagnar

This report is a bachelor thesis work in the field of product development and design. The assignment has been to develop a solution for roof racks, normally used for cars, to fit on the open trailer models FS1425 and Alugance. The project was implemented by Johan Andersson and Victor Karlsson, students at the Mechanical Engineering program with a focus on product development and design at Jo?nko?ping?s school of Engineering, in spring 2012.The client wants to use transport solutions in the same way as roof racks on cars. The user of such a product is assumed to desire simplicity, safety and an attractive design with an appealing price, which has been a challenge during the thesis work.Pre-studies have been conducted to examine the potential competitors and gain knowledge in the research area.

Informationsflödets roll i avverkningskvaliten

The information flow is a very important process in an organization. It affects in a decisive manner the effectiveness of a task. It also has a major impact on the quality of the product or service for which the organization delivers to its customers. Lack of information may cause that important aspects are not given the required attention or even forgotten and can in turn lead to criticism from certification officials and lower customer satisfaction. The purpose of this study was to study how the information flow in Norrskog?s field organization is handled and how this affected the quality of the work performed and the feedback given to the contractors, The study is based on qualitative interviews with contractors, production inspectors and forest inspectors on all Norrskogs districts.

Design av databassystem för testresultat från Tor-systemet

This master?s thesis was performed at PartnerTech AB in Åtvidaberg. It addresses the problem of managing test results obtained from testing electronics manufactured by PartnerTech. PartnerTech has developed a test system, called Tor, which performs tests on manufactured boards and stores the test results in files. The Tor system consists of both hardware and software part, where the software runs on an ordinary PC with MS DOS/Windows 2000.

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