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1111 Uppsatser om Client response - Sida 11 av 75
Det ansiktslösa samtalet : En kvalitativ studie om professionella samtal via internet
The purpose of this study was to investigate whether social counselling via chat conversations could meet the criteria for a professional conversation, and how the six social workers who were interviewed felt that it had affected the profession and the clients who are seeking their help.Communication, professionality, power, roles and regions are the key topics of this study. A hermeneutic approach has not only influenced the interviews but also the content analysis that was used to encode the results.The interviews revealed that the chat conversations was a successful tool but not entirely without difficulties. The initial contact making between the client and the social worker favours the client, since she/he remains anonymous and that was the main advantage of the method. The biggest concern however was that in the anonymity it is not possible to report cases that the social worker are obligated to. The changing of forum does not necessarily affect the professionality but due to the faceless chat conversation an entire dimension of communication disappears because the loss of body language.
När läraren blir elev : En kvalitativ studie av argumenterande texter skrivna av lärare
The present study aims to examine how teachers write polemical articles. This genre often occurs in national standardized tests in Swedish schools. The study seeks to analyze argumentative structures in the articles. It also categorizes assessment notes written by the teachers in response to each others? articles, by interpreting response texts. The examination shows that there is uncertainty among the teachers about how to create structures in argumentative text types.
"De har ingen självklar plats någonstans" : - En studie om socialarbetares erfarenheter av multiproblematiken kring insatser och insatsbehov till våldsutsatta kvinnor med missbruksproblematik
Previous research shows that women who are victims of intimate partner violence and also have asubstance abuse have difficulties getting access to services to aid with their experience of violence.This study has examined social workers experiences of working with women with these problems,what types of services are provided and how their service needs are assessed. The study has ahermeneutical approach and the data consists of interviews with nine social workers in lines ofwork that come into contact with women in the previously described client group. The data hasbeen analyzed using content analysis. The result of the study indicates that women who are victimsof intimate partner violence and also have a substance abuse do not get their needs provided forthrough the current services in the field of social work. These women are described as havingcomplex problems and are therefore in need of more and other services than those currentlyprovided.
Det redovisade resultatets värderelevans - före och efter IFRS
This thesis aims to investigate if there are any differences in the value relevance of yearly earnings announcements before (2000-2004) and after (2005-2009) IFRS were implemented for listed companies in the European Union. To assess the value relevance of earnings, an earnings response coefficient (ERC) is estimated using a linear OLS-regression model. The regression model uses accounting earnings per share as the explaining variable, with the corresponding return starting from (but not including) the previous year's earnings announcement date, ending at (and including) the current earnings announcement date, as the dependent variable. This study finds that there is no statistically significant difference between the estimated ERCs for the two periods. Although no statistically significant difference is found, data shows that the R2-values, which measure the explanatory power of the regressions, are higher for the period before IFRS.
?A Perfect Match? - Organizational and individual influence of the supplier-client relationship in the communications industry
With a strong company culture an organisation has relationships with their clients on an organizational level rather than on an individual. This simplifies the ability to change team members in order to enforce creativity and keep clients on a long-term basis. In turn the final product/service improves, which creates long-term relationships. Additionally, relationships on a personal level due to social activities helps Solberg detect early warnings-signs of eventual dissatisfaction from the client?s point of view.
Att bryta tystnaden: kommunikation i matematikklassrummet
The purpose of this study is to investigate how teachers approach communication in their
mathematics instruction. The communication involves concepts such as teachers'
mathematical language, incorrect answers, and various interaction patterns. In line with this,
the study also examines how these types of communication may affect students in the
classroom. Furthermore, observations and interviews were conducted with five different
teachers in Sweden using an observation scheme and an interview guide. The results reveal
that four out of the five teachers use both child-directed and adult-directed language when
addressing students at different levels of mathematical understanding.
Att fånga & förmedla en livsstil med ett varumärke & en affärside : en fallstudie av Proud
The purpose of this essay was to find conceivable marketing- and business strategies that can be combined with a company?s lifestyle.This essay is dependent on a number of interviews with the owner of a maternity clothing trademark, PROUD. PROUD is a new company that has many different options concerning expansion, trademark and its existing and future products and also the knowledge regarding the client?s attitude towards PROUD.The authors of this essay believe that the trademark should represent a lifestyle. For a company to be able to deliver, it has to understand what the future clients want and need.
Directing Consultants' Effort -A Study of Four Staffing Companies
Background and discussion of the problem: In the staffing company business a unique situation exists because of the three part relation between the staffing company, the users of the staffing companies? services, and the consultants employed by the staffing company. To over bridge the conflicting objectives of the staffing company and the consultant incentive systems are designed. Research question: What effects on the consultants? effort direction do the staffing managers expect of the formal or informal incentive system? Method: The authors have found that a suitable method for the thesis is a survey study.
?En slags kompis som verkar bry sig och lyssnar och så? : Klienters beskrivning av case managern i relation till arbetsbeskrivningen
The main purpose of this qualitative study was to describe clients? descriptions of the professional role case manager and how it relates to the job description provided from a project in which both case managers and clients were participating. Both what case managers do and are expected to do were explored. The project involved case management in the purpose to strengthen and enhance the care and quality of life for clients who are dually diagnosed. Interviews were conducted with five clients and the result was analyzed with theoretical concepts from role theory.
CAN ANALYZATOR : Worst case response time
Analys av värsta fallets respons tid av CAN meddelanden..
Polisens kunskap ? allmänhetens trygghet En utvärdering av polisområde Älvsborgs trygghetsmätning
Aim is to investigate from a criminological perspective how the safety questionnaire in Älvsborg police district can be improved theoretically and methodologically, in order for the questionnaire to effectively measure criminal victimisation, concern about crime, safety and confidence in the police.1. What should a good questionnaire contain?- Which methodological problems are related to measuring criminal victimisation, concern about crime and confidence in the police?- Which criminological theories are interesting in this context and how can questions be designed from these theories?2. How will the themes now represented in the questionnaire be measured in the best possible way? Are there any reasons to remove, The material consists of questions from the safety questionnaire, the total analysis report and individual reports for the local authorities, as well the results and technical information from Mind Research.
Åtta professionellas beskrivningar av emotionella processer vid terapeutiska samtal : En analys med EI-teorier
This study was built on the concept of Emotional Intelligence (EI) as an ability with four branches, to effectively: (1) perceive (2) reason (3) understand and (4) manage emotions. By closely studying the four processes of EI through eight semistructured interviews with psychologists, counselors, CBT-therapists and psychotherapists, a study of participants' stories from real practice was done and then analyzed and interpreted. The purpose of this study was to get the participants to describe and put words on practical experiences that occur with clients that correspond to the four domains that define the concept of EI according to Mayer et al. (2008) and find out about if their way of "doing" EI gets trained and developed after several years of professional activity. The results shows that the practitioners used all four branches of EI in dialog with the client, both intra- and interpersonal.
Mobilstudio för ShiShi TV
During the fall of 2007 Uppsala University gave the course ?Projekt DV?. As a result of this class a publishing tool for real-time media came to be ShiShi TV. The purpose of this application was to introduce a new way to reach out to people. This was done with a video player on the Internet and a second one placed in a regular mobile phone.
Antikroppsstatus mot kattpest hos lejonen i Kolmårdens Djurpark :
The lions at Kolmårdens zoo are vaccinated against Feline Panleukopenivirus
(FPV). In 1994 there was an outbreak among the lions at the zoo of FPV disease.
A retrospective study has been made to measure the antibodytiters in vaccinated
lions and lions that lived during the outbreak. An ImmunoPeroxidase Monolayer
Assay (IPMA) was used to analyze the titers in the sera from the lions.
Lions were divided into five groups. Group 1, 2 and 3 contained lions vaccinated
one, two and three times respectively (a total of 40 animals). The lions of Group 4
were born in 2004 (six lioncubs) and were vaccinated according to different
regimes and the changes in antibodytiters were followed as respose to vaccination
during the spring 2005.
Sverigefonder - varför skiljer sig en del från marknaden?
Syftet är att undersöka om Sverigefonder under en nio- sju- respektive femårsperiod genererar riskjusterad över- respektive underavkastning. Målet är därefter att härleda avkastningen till en fondförvaltares förmåga att framkalla en skev fond, alternativt till dennes eventuella selektivitets- respektive timingförmåga. Detta med hjälp av Jensens Alfa, Treynor & Mazuys modell samt Asymmetric Response Model. Ett första delsyfte är att utreda i vilken utsträckning avkastningen kan knytas till det fondbolag som förvaltar fonden respektive fondens förvaltare, antal förvaltarbyten, storlek samt omsättningshastighet. Målet är även att koppla egenskaperna till skevhet, selektivitets- samt timingförmåga.