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762 Uppsatser om Call centre - Sida 6 av 51
Forskares informationsanvändning och informationsbeteende ? En Information Audit på ?Forskningsbolaget?
The purpose of this Master?s Thesis is to examine the information use and information behavior of the scientists at the company ?Forskningsbolaget?. For this purpose an Information Audit was carried out using both interviews with six managers and a questionnaire, which was sent out to the entire population of 213 scientists. After finding out what information the scientists use and how they obtain it the aim was to answer the question of to what extent the company?s Information Centre can meet these needs.
Relationen mellan stat och kommun när en flyktingförläggning skall lokaliseras.
AbstractEssay in political science, C-level, by Samanta Pudic´, spring semester 2008. Tutor: Susan Marton. ?The relationship between national government and local municipality when a refugee centre shall be located.?The purpose of this essay is to examine the relationship between government and municipality with the help from the interdependens theory when a refugee centre is located. To be able to say something about the relationship between those two actors I have been using two municipalities as examples.
Marknadsföring som konkurrenskraft under julhandeln : En studie av köpcentrum i Stockholmsområdet
Shopping is one of the most important social activities today and the majority of all shopping takes place in Shopping Centres. The number of Shopping Centres has increased and it is important to attract visitors by using the right marketing strategy. Christmas is an extra important period because the turnover normally increases three times in December compared to a ?normal? month. The purpose of this study is to analyze the marketing of Shopping Centres during the Christmas period, and analyze how this marketing contributes to the visitors? choice of Shopping Centre. This is a positivistic study that combines a quantitative and a qualitative method.This study concludes that range of stores and distance are the most important factors when a visitor decides which Shopping Centre to visit. During Christmas it is important to create a Christmas feeling, preferably made by offering decorations and music.
Att skapa en kulturell mötesplats : möjligheter och begränsningar
The purpose of the essay is to discuss from the theory about the established and the Outsiders if the Culture Centre Blå Stället can serve as a meeting point between the majority of the people and the minority of the people in Gothenburg. The idea of Blå Stället is that it shall work as a house available for everyone and as a cultural meeting point between people in and outside Angered. I argue if Blå Stället really is a place where people from Gothenburg as a whole go or if there are some hindrances for their visions. My study is comprised of interviews with three of the staff at Blå Stället. With the theory about the established and the outsiders I want to show that the division in the city between ?them? and ?us? has to do with differences of power.
Intelligent vattendesign : utformning av Gjutarplan i Kallhälls centrum
The thesis aims to be an informative study for landscape architects and hopes to contributeto an understanding of ways water can be used and managed at sites lacking open, greensurfaces.The title "intelligent water design" should evoke the reader?s thoughts concerning intelligentaspects of water. Text, images and the design proposition give hints about these aspects.In the first part of this thesis, various examples of water design are presented. The chosenexamples are all applicable in urban environments with a high percentage of impervioussurfaces.The second part examines Gjutarplan, an urban square in the centre of Kallhäll, in Järfälla,north of Stockholm. Gjutarplan is first framed in a geographical and historical context.
Idéanalys av Centerpartiets partiideologi 2001-2013 : Är det medlemmar eller väljare som bestämmer Centerpartiets ideologi?
AbstractWhen the Swedish Centre Party, Centerpartiet, just before Christmas 2012 released a draft for new program of ideas a powerful "winter storm" broke out. Ideas that Centerpartiet would abolish compulsory schooling and the right to inheritance and allow polygamy are just a few of the things that cause alarm.It's not the first time during the last years the Centre Party is associated with neo-liberal elements in their party?s ideology. In 2007 Erik Ullenhag criticized Centerpartiet for their new neo-liberalism was a danger to the alliance.The aim of this study is to investigate whether it is possible to see a change in Centerpartiets ideology and how deep it is. From an idea analytical approach based on ideal types, created for social liberalism, neoliberalism and ecohumanism, the party programs from 2001 and 2013 are studied.
"JAG BLEV V*LDTAGEN AV EN SK?DESPELARKOLLEGA?. En kvantitativ studie om svensk dagspress rapporteringen av uppropsgruppen #tystnadtagning inom metoo
Sexual harassment is something that has existed for several decades, and are something that
still occurs today in many places around our society. In the fall of 2017, a movement called
the Metoo-movement, started and spread across the whole world, which made an impact on
many countries ? particularly Sweden. Serval women from different occupational groups
started to share their stories to the media, about sexual harassment that they gone thru, in
order to show that the perpetuators are just ordinary men in their industry, which is something
that media previous misconception provided about.
The first stories that reached the Swedish residents were from the Swedish film- and theater
industry, and were also one of the most known and visible first call-out groups. They shared
703 different stories about sexual harassment to one of Sweden's leading newspapers,
Svenska Dagbladet, in november of 2017.
System Monitor : Ett felsökningssystem för Paperline
When an error occurs in an IT system that is vital for the production of a major industry, the consequences can be great. To quickly identify and correct errors is important as a stop in a system can lead to a break in production, which is costly for the industry. Our task in this thesis has been to develop a system for ÅF that facilitates the debugging process of the system Paperline. The system's target audience is ÅF-call personnel that provides support for Paperline 24 hours a day if something goes wrong. The system consists of a Windows service, a database and a web application and is developed mainly with the techniques C#.NET, MVC 5, Google Charts, Javascript, HTML, CSS, and Entity Framework.
Analys av varumottagningen och den interna logistikens effekter i Atollen
In central Jönköping, on Munksjöns northern waterside a shopping centre will be built, on the block Atollen. The construction will begin in autumn of 2007 and will be finished according to plan in 2009. Atollens goal is to counteract the competition from external retailers and strengthen the retail trade in the city centre, leading to more attractive and competitive city centre.Atollen will not be a shopping centre in traditional style and design, it will be focused on shopping and experience. The shopping centre shall be a natural venue with a wide and exclusive store mix, concentrated against trend conscious customers. This will be created with the help of a futuristic design and architecture, with light, open and transparent spaces.
Gruppmålföljning av markobjekt
This Masters Thesis considers tracking of ground targets. Since ground targets often are difficult to detect with sensors a track is easily lost in ground target tracking. The main question in this thesis is whether information on close targets and observations of them can be used to make the tracking more reliable. An algorithm using Kalman filters and JPDA-association to create a group track for vehicles travelling together has been implemented in Matlab. Using the state of the centre of the group the state of a vehicle in the group can be updated.
Utformning av hamnområdet i Arvika : stadsbild och offentliga miljöer
The harbour in Arvika is closed down and the industry that has been established in the area is now beeing wound up. A deepened comprehensive plan for the area is under progress in the municipality. The intentions are for instance that the harbour should be integrated with the city and that Arvika is facing a lake should be more apparent from the city center. The harbour should also contribute to a more attractive city. These intentions have hence been the starting point of my undergraduate theses, which has resulted in a proposal on how to develop the harbour.
During the process I have analysed the city image, how the area is used today and the public places in the city centre.
Sjuksköterskors erfarenheter av att bemöta patienter som söker vård på grund av psykisk ohälsa i sjukvårdsrådgivning : En intervjustudie
Den psykiska ohälsans utbredning är omfattande och är idag ett folkhälsoproblem i Sverige. Många människor söker vård för psykisk ohälsa genom telefonrådgivning. Syftet med denna studie har varit att undersöka och beskriva sjuksköterskors erfarenheter av att bemöta patienter med psykisk ohälsa i arbetet med sjukvårdsrådgivning. För att genomföra denna studie valdes en kvalitativ metod. Sju sjuksköterskor som arbetar med telefonrådgivning intervjuades.
Sjuksköterskors erfarenheter av att bemöta patienter som söker vård på grund av psykisk ohälsa i sjukvårdsrådgivning : En intervjustudie
Den psykiska ohälsans utbredning är omfattande och är idag ett folkhälsoproblem i Sverige. Många människor söker vård för psykisk ohälsa genom telefonrådgivning. Syftet med denna studie har varit att undersöka och beskriva sjuksköterskors erfarenheter av att bemöta patienter med psykisk ohälsa i arbetet med sjukvårdsrådgivning. För att genomföra denna studie valdes en kvalitativ metod. Sju sjuksköterskor som arbetar med telefonrådgivning intervjuades.
?Kärnfamiljen är föråldrad som rådande norm? - Ensamstående mammors upplevelse av kontakten med BVC
The aim of the study was to describe lone mothers? experience of the contact with the Child Health Centre (CHC). The definition of CHC in the study was the Child Health Centre?s daily activities, the child health nurse and the parent groups. The study had a descriptive design and eleven lone mothers from parent forums on the internet participated.
Tillgänglighetslösningar i utemiljö : en fallstudie på Uppsala Resecentrum
Access for disabled people in the outdoor environment is an important and accurate issue for landscape architects. The demands on public places are increasing and the aim is that everyone should be able to use the environment and be a part of the society. To enable this, landscape architects must put and extra effort to their design. This report shows examples from Uppsala Travel Centre where different ways of travelling meets in one place and many people pass on a daily basis. The area is newly built and should thereby represent modern solutions that enable access for disabled people.