Sök:

Sökresultat:

762 Uppsatser om Call centre - Sida 35 av 51

Vikten av prestationsmätning : En utvärderingsstudie av P2P-processen på IKEA AB, Finance Services

Bakgrund: Prestationsmätning syftar till att implementera ett företags strategi. För att lyckas med det krävs tillgång till relevant information för att ta rätt beslut. Nya alternativa organisationsformer som shared service centres har lett till en ökad efterfrågan på ny anpassad ekonomistyrning. En förfrågan om att utvärdera P2P-processens prestationsmätningssystem på IKEA AB, Finance Services ledde till utvärderingsstudien.Syfte: Syftet med utvärderingsstudien är att utveckla en modell med dimensioner, för att analysera prestationsmätningssystem på shared service centres. Analysmodellen kommer appliceras på P2P-processen inom IKEA AB, Finance Services.

Lättare sagt än gjort. En kvalitativ studie om hur vuxna med Aspergers syndrom upplever nära relationer

Background and aim: Asperger syndrome is a neuropsychiatric disability which is essentially characterized by impairments in social interaction. Little is known about how these individuals experience social interaction and more distinctly close relationships. Therefore the purpose of this present study is to explore how initiating and maintaining close relationships could be facilitated for individuals with Asperger syndrome. Furthermore how these individuals would like others to behave towards them. By assuming an insider perspective the empirical data is based on the participants own descriptions of their experiences, thoughts and ideas about close relationships.Findings: Most respondents state that they experience difficulties initiating social interaction, the main reason being that they don?t know what they are expected to say or how to act in this type of situation.

Nyhetens behag: En kvantitativ studie av möjligheter och risker med produktplacering på modebloggar

The advantages with product placement in blogs compared to traditional media is shown in earlier empirical findings where consumers found blog posts more credible and informative than a corresponding article in a web paper. It can therefore be argued that the informal structure and personal tonality of the blog reinforces the effects of product placement on brand attitude and intention to buy as the consumer has no persuasion knowledge and does not detect the rewriting of the product as commercial.This paper?s overall aim is to provide concrete implications for how to manage product placement on fashion blogs. The purpose of the essay is therefore to investigate the communicative effects of product placement in fashion blogs as well as to examine if a revelation of commercial interest behind a blog posts about a certain brand effects the consumers? attitude towards the blog and/or brand attitude and intention to buy.

Hur ansvariga vid vägarbeten ser på sin uppgift kopplat till säkerhet och framkomlighet

In 1997, the Swedish parliament adopted a decision on Vision Zero (nollvision) in the road and transport system. Vision Zero means that no one should be killed or seriously injured in traffic accidents in the road transport system (Prop. 2003/04: 160). For the Transport Administration in Sweden (Trafikverket), this means increased demands on security and signage at road work sites around the country. This in turn means increased demands on the contractors that carry out road work for the Transport Administration.

Barns delaktighet och inflytande på fritidshem : En studie om pedagogers arbetssätt och tankar kring demokrati på fritidshemmet

AbstractThe aim of this essay is to explore how teachers and leisure educators can strengthen and increase students? self-confidence in different ways in their line of work. I chose this inquest for personal reasons and also because it will be of great aid for me since this is what I intend my future profession to be. For this inquest I have chosen to do five qualitative interviews and two unstructured observations. The inquest was also based on relevant literature connected to its purpose.The results show that self-confidence is linked to something the individuals accomplish and that self-esteem is the way they see themselves, an inner feeling.

Socialt förebyggande samarbetssamtal med föräldrar för barnets bästa

The purpose of the study was to increase the understanding of, and extend the knowledge about realization of mediations and its consequences on family law divisions and family centres. Within this area, organisational, methodical, relational and social preventative aspects of mediations were illustrated. This scope was judged to be of major importance, as recent studies show that children often suffer psychologically due to parents? lack of cooperation. Mediations are considered as a way of getting parents to agree.

Norra Botkyrkas undre värld : En inblick i antihjältarnas vardag

The purpose with this study was to describe and analyse the daily activities of a criminal group in a southern suburb of Stockholm, Norra Botkyrka, and their attitude to drugs, the police, crimes in general, accomplices and their plans for the future. The study is a combination of different qualitative methods that is built on unobtrusive methods and interviews that was carried out during winter in 2006 and spring in 2007 and six interviews. My interest to carry out this study was grounded on my several years of experience as a prison and probation officer in the prison. I chose to ?live? with a group of criminals and participated in some of their social activities.The respondents that I chose to call ?anti-heroes? proudly tell me about their criminal lifestyle that characterizes of violence, drugs, crimes and conflict where this people show no regret.

Från papper till pixel : Kvarnholmen studerad utifrån historiska kartor med stöd av GIS

Sweden has a long tradition as a mapmaking nation. Tens of thousands of historical maps,dating from the sixteenth century and onwards are still preserved in archives today, providinga rich resource for studies of city growth and changes in the landscape through time. For morethan ten years an effort has been made by public authorities to transfer this material frompaper onto digital media. Due to modern technology, as for example GeographicalInformation Systems (GIS), researchers have been given improved possibilities to study andanalyze this material. This study uses a qualitative approach, based on both literature studiesas well as map studies.

Transit Objekt

Transit Objects In the Master Essay I argue around two existing levels in the works presented at the graduation exhibition. On the one hand, it is about influence; on the other hand it is about the phenotypes of purpose-ness. In the introduction, I describe the relationship between the shapes that I have come to call Transit objects, and their on the one hand ideological superstructure; on the other hand, the different aspects of their shapes regarding the imitation I, in creating the objects, performed. In the case with the objects shape-aspects, I stand on the thoughts that I found during my bachelor's work, that is, to express the phenotypes of purpose-ness.When it comes to influence, I speculate about how linguistics, and particularly a branch called neuro-linguistics, illustrates how the arguments that make up our world can be transformed. I use a meta-model and a conversation model as a tool to illustrate this. When I, like that, illustrate the plasticity of meaning, and cognition, I note Catherine Malabous taught (in her book What Should we do with our brain?) on the plasticity of the brain in relation to the neo-liberal systems of capitalism. She argues for how the brain has come to stand model for the organization of different types of networks. I hint the link to a future scenario where the desire to influence takes new forms and uses the latest brain research challenges, more specifically the use of ultrasound for the treatment of pain and other similar conditions. This also can be used as generating various types of seizures, pleasant or unpleasant.

Utvärdering av ett Bränslecellsdrivet Flygplan.

 With the increases in fuel costs due to the depletion of the world oil reserves and the increase of greenhouse gasses as a consequence to using oil as a fuel many companies are looking to new and innovative ways to power their aircraft. One of these new ways to power an aircraft is using fuel cells powered using hydrogen and oxygen, thus producing nothing but water vapour and small amounts of nitrogen dioxide as well as trace amounts of other emissions. Both Boeing (1) and Politecnico di Torino (2) have shown that it is possible to build an all-electric aircraft powered by fuel cells. Both flights used small, two-seater aircraft and a constant between them was the loss of the co-pilot seat due to weight and lack of space. As this paper will deal with a commercial aircraft a primary concern is the cargo and passenger capacity and whatever impact switching propulsion system has on these.

Modellen och materialet

Tycho Hedéns Väg in Uppsala has evolved from being a through fare passage and highwayto the oversized road frame running through the city it is today. At the present time, dueto the relocation of the E4 highway east of Uppsala, Tycho Hedéns road creates a barrierbetween the north eastern area of Uppsala and the remaining parts of the city centre. Theroad is designed to endure heavy traffic and high speed limits, generating a surrounding urbanarea were inhabitants are complied to follow the standards set for a high traffic-accessibleenvironment. Furthermore, the heavy traffic has led to the turning of both urban roadsidesaway from the actual road. The aim of this project and proposal is to show the possibilities ofhow the innate features of Tycho Hedéns road can be used more advantageously to mend thecity area of Uppsala.

Tryckhållfasthet för resurssnål betong : Utvärdering i tävling av högsta tryckhållfasthet för resurssnål betong

Betong är vårt vanligaste byggmaterial men cement står globalt sett för 5 % av CO2-emissionerna. Med detta som bakgrund så har CBI Betonginstitutet anordnat en tävling, där målet är att nå den högsta tryckhållfasthet i en resurssnål betong, med enbart 200 kg cement per m3. Syftet med denna rapport är att utvärdera tävlingen, vilket har utförts genom en omfattande litteraturstudie. En första analys av de olika betongrecepten medförde att olika grupperingar kunde urskiljas. Ur dessa fanns det tre stycken vars resultat var väldigt bra. ? Concrete Innovation Centre, som med ett lågt vct, stora mängder granulerad masugnsslagg (81 %) och lite silikastoft (5 %), uppnådde en tryckhållfasthet på 80 MPa vid 28 dygn och 95 MPa vid 56 dygn. ? CBI Stockholm, som genom användandet av ulltrafint filler och silikastoft (4,8 %), uppnådde en tryckhållfasthet på 84 MPa vid 28 dygn och 98 MPa vid 56 dygn. ? Thomas Concrete Group som genom att ersätta cementet med en medelmåttig mängd granulerad masugnsslagg (54 %), liten mängd flygaska (9 %), kalkfiller och silikastoft (5 %), uppnådde en tryckhållfasthet på 94 MPa vid 28 dygn och 98 MPa vid 56 dygn. Det finns således tre recept som vidare studier kan vara rättfärdigade på, de tre ovan nämnda. Det bör tilläggas att en imponerande tryckhållfasthet på nästan 100 MPa, kan uppnås i en betong med enbart 200 kg cement per m3. .

Projekt Pedadoggen - Hunden som pedagogisk resurs i en daglig verksamhet

Through this project -?Projekt Pedadoggen?- I have tested dog training as a pedagogical resource at Daily activities. The study was made together with a group of persons with intellectual and neuropsychiatric disabilities, whose daily activities consist of running a day-care centre for dogs. Each participator of the project trained a dog towards a specific goal. This goal was individually formulated by each participator from his or her specific interest.

Sjuksköterskans syn på svårigheter i telefonrådgivning: En litteraturstudie. : Difficulties in telephone advice as perceived by registered nurses: A literature study.

Background.Telephone advice increases the accessibility to health care and the streamlined work at primary health care centres. The goal of telephone advice nursing is to give the caller a correct advice, adapted to the caller?s situation, in order to reach correct care level. However, registered nurse?s telephone advice includes risks for misjudgement.

Befrielseteologin i Latinamerika och Afrika. Om Gustavo Gutierrez och Jean-Marc Elas teologi

I have chosen to investigate the relationship between Latin American- and African Liberation Theologies. My purpose is to analyze, understand and compare the similarities and differencesbetween the two. The bulk of the study addresses two Liberationists, Gustavo Gutiérrez from Latin America and Jean-Marc Ela from Africa, both of whom are considered by many to be the most important theologians on their continents. This is done with the aim of deepeningthe knowledge of other theologies which have also influenced present day theological thinking.The questions I pose concern Liberation Theology in general, its background and its history. I will journey through Latin American and African church history in order to understand the contexts in which these two theologies have arisen.

<- Föregående sida 35 Nästa sida ->