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884 Uppsatser om Call center - Sida 22 av 59

Lever imperialismen ånyo? : Relationen mellan Kina och Afrika

Since Africa?s decolonization a number of foreign economic actors have begun toemerge in several African countries and they prove a vital role in many ways. China isone of the largest actor and they have a long history of political and economic ties withAfrica. China act primarily in Africa to meet their growing economy?s demand fornatural resources, and by providing aid and trade with development countries in Africathey get important natural resources like oil and iron ore in return.

Vård på behandlingshem : -manipulation eller frigörelse?

In this study have I examined how treatment of girls with neuropsychological impairments is functioning? I have looked at the theories and methods of treatment on the base of the care program and how it is put into practice. In addition I have interviewed four girls who have undergone the treatment program.To gain perspective on institutional care as a social phenomenon, I have tried to give a brief historical retrospect in which particular care for women are described. I am also affecting certain gender aspects of institutional care. I have also tried to make a brief account of current research on the treatment.The study is a qualitative study in which I am apart from literature studies used participant observation in depth interviews as a method.My results indicate that a well structured treatment with CBT approach can work well to achieve lasting behavioural changes in students..

The spark has been lit : En diskursanalys av Islamiska Statens tidning Dabiq Magazine

The aim of the study is to examine how religion legitimates outrages and it what ways we can regard religion as politics. The study uses the theory that Eickelman and Piscatori present in their book Muslim politics. They use the term ?Muslim politics? to describe the relation between Islam and politics. Eickelman and Piscatori divide Muslim politics in five elements that the essay uses to structure the analysis.

Rörelsemönstrets betydelse : Att öka attraktiviteten i en galleria med Space syntax

The functional connection between the building and the streetscape affects the city and its attractiveness. Stores located in shopping malls with their entrances facing internal walkways, creates segregation between the mall and the streetscape. This segregation implies that the shopping mall loses some of its attractiveness, which may result in a so-called Greyfield mall. The expression Greyfield mall is used for shopping malls that have lost its visitors. Competition from new modern malls and a lack of investments are examples of factors that influence the development of Greyfiled malls.

Social interaktion : -en kvalitativ studie om vägledning mot arbetslivet

Using a qualitative research method to get the empiricism for analysis, we have analyzed advisors and job seekers experience of management meetings at the job center in Halmstad. We used a semi-structured interview form when we collected the empiricism from four advisors, four job seekers and one complementary actor in the form of a job coach, with a hermeneutic approach to interpreting the informants? subjective experience. We also chose to analyze our results using theories by Asplund, Von Wright, Mead, Scheff, Barth and MalténsThe results presented have shown that time is what they all described as lacking. It was found that the job seekers had a reasonable degree of common experience in both the management meetings and the working role of the advisors, while the advisors themselves were divided on how their role would be applied.

Drop in samtal som vägledningsmetod

The point of the study is to investigate educational and vocational counselors' strategies on drop in calls. In order to answer the purpose, the issues concerning the educational and vocational counselors' strategies and guidance models/methods at drop-in calls investigated.Qualitative interviews were conducted with six educational and vocational counselors'.In the study it appears that the educational and vocational counselors' are unable to have any strategies for drop-in conversation because the applicant will come spontaneously and the educational and vocational counselors' lack information about the individual and its purpose of the interview. Guidance models/methods designed to facilitate for the applicant and give them a sense of understanding about them selves there environment and results in a clarification of the election, not often used during the drop-in calls.These are not often used due to the lack of time because the intention of the call is to provide with information to the applicant in as little time as possible. In an educational and vocational counselors? perspective the guidance that is offered at drop-in calls defective..

Patienters förståelse för erhållen läkemedelsinformation vid utskrivning från sjukhus

It?s known that the drug information patients get at discharge from hospital is often insufficient. Patients? ignorance of which drug they use and how to take them can lead to drug related problems, can cause suffering and heavy expenses.The aim of this study was to shed light on the patients? understanding for drug information, which was given at discharge from hospital. The literature survey was used as a method and based upon a systematic choice of scientific articles, which were found in different databases during the period of April 1 to May 31, 2008.

Mänsklig konkurrenskraft

Den ständiga förändringen i den externa miljön påverkar företagen i hög grad i dagsläget och det är därför av yttersta vikt att de anpassar sina interna resurser så att de kan vara konkurrenskraftiga. Många företag upplever idag ett problem med att hitta ett effektivt verktyg för att styra den interna utvecklingen och att identifiera sin interna kompetens. Syftet med denna uppsats var att öka förståelsen för hur ett företag analyserar den interna kompetens de innehar. För att få en djupare insikt i hur ett identifieringsarbete går till, valde vi att undersöka ett företag med en kvalitativ studie. Vår undersökning visade att den metod som företaget främst använde sig av vid identifieringsarbetet var utvecklingssamtal.

Avena Sativa - En hyperackumulator? : En studie av havres kadmiumupptag

The aim of our research was to investigate if oat is capable of extracting cadmium to such extent that it is usable in decontaminating polluted soils. We grew oat in a hydroponic culture during 28 days in a controlled environment and a total of 30 plants were used. The nutrient solutions were contaminated with cadmium of ten different concentrations after seven days. After harvesting the plants, the roots were separated from the shoots, placed in separate containers and then turned to ashes. The cadmium content was measured three times per sample in an atomic absorption spectrometer.Our results indicate that the ability of oat to extract cadmium from a solution is linearly dependent of the cadmium concentration of the solution.

Nya gränssnitt mellan människa och hav: interaktiva teknologier för ett marint upplevelsecenter.

This thesis project explores technologies that enable people to experience the world through animals' senses in order to spark interest in and awareness about the marine environment and its inhabitants. The project is carried out as part of a planned ocean themed science center. The purpose is to explore how a greater understanding of the marine environment can be achieved using interactive technologies. The thesis is based on a theoretical framework consisting of academic works on experience, learning in a museum context and sensory perception. Our proposed designs are a series of, primarily, wearable devices that translate sensory experiences and principles from the marine world to humans.

"You call this archaeology" - om uppfattning och fördomar av det arkeologiska yrket med film som ingångspunkt

In my essay I will study the injustice within science in movies, in this particular case: Archaeology. This essay will also examine whether there is reason to believe that there is aconnection between this unfairness and what's being displayed of the archaeologist in popular culture. In my case I have decided to focus on the movie industry because it's a dominant part of our daily life. I have chosen to explore two different groups of students studying an occupation. One is, of course, the archaeological institution at Lund University, and the other is a high school (upper secondary school) program called ?Omvårdnadsprogrammet? at Rönnens in Malmö.

I dig finner jag mig : Väninnor som narrativ motor i tre 2000-tals romaner

By reading three 21st century books am I trying to see how the female friendship is described in literature of our days. The books are Rebell med frusna fötter by Johanna Nilsson, Lutherska badet by Unni Drougge and I närheten av solen by Hanna Wallsten. They are all written by Swedish authors and taking place in Stockholm in the early years of 2000. I am doing a critical reading against the roles of ?heteronormativitet? as the word is described by Tiina Rosenberg and Fanny Ambjörnsson trying to see how the characters are following or breaking these roles.

Utveckling av en matematiklaboration på Vetenskapens hus : En tillämpning av gruppteori på molekylär symmetri

This master thesis is the documented work of the construction process and testing of a three hour laboratory session in mathematics aimed at high school level students. The purpose of the thesis was to create an interesting laboratory session for the science education center ?The House of Science? that could be used as a part of their regular program directed to schools. The thesis explores the possibilities for how one can construct a laboratory session on the topic ?molecular symmetry? as well as the underlying pedagogical theories used to describe learning processes in creative contexts.

Career choice:The relationship between personality, state anxiety and the career decidedness among Swedish upper secondary school students

The main purpose of this study was to inquire into personality and the state anxiety in relation to career decidedness scale among students in upper secondary school. The participants were 124 students in three grades and respectively non vocationally oriented classes. The participants were asked to grade themselves on a scale in relation to the statements regarding, state of decidedness for career choice, personality (NEO FFI, Costa & McCrae, 1985. Sweden, Gerontologic Center) and anxiety (AnTI, Wells, 1994). The results showed no significant relationship between personality and state of anxiety that could be connected to the decidedness for career choice.

Gestaltande av en mötesplats : Att förena visioner i Alby

Mitt examensarbete fra?n Designprogrammet ? ha?llbar utveckling, a?r en under- so?kning av flera dimensioner. Det o?vergripande arbetet a?r ett platsspecifikt insamlande av framtida visioner hos inva?nare, kommun och kreato?r. Visualiseringen involverar samtliga av de ovan na?mnda parterna i skapandet av en ny mo?tes- plats i ett medialt kategoriserat miljonprogramsomra?de.

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