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2737 Uppsatser om Call center industry - Sida 15 av 183

Vintage ? ett varumärke?

To dress in used clothes is no longer considered as unfashionable. The acceptance of thesecond hand market has increased over the years. Vintage clothing has becomefashionable because you get the opportunity to create your own individual style. Vintagehas been given status. It has become a trend.

Filmers visualisering av stereotyper : Islam ur ett västerländskt perspektiv

This essay examines on what kind of Muslim stereotypes exist in entertainment movies which are being produced in the West and particularly the United States. First, the focus will be on explaining the concept of stereotypes and Islamophobia and what role the media has in the movies' production of its contents. The incident at the World Trade Center will also be discussed briefly. By using semiotic and narrative analyses the essay investigates if a stereotyped image is being used about Muslims and how Muslim main characters that have the role of being protagonists, are visualized in entertainment movies. The material that is included in the empirical analysis consists of three selected movies.

Religiösa organisationer - Arbetsförmedlingens framtida samarbetspartners? En kvalitativ studie av Islamic Center och dess nätverk

Uppsatsen är en studie av Islamic Center i Malmö och dess nätverk och syftar till att förstå hur religiösa föreningar påverkar förutsättningarna för ekonomisk integration. Studien är kvalitativ och baseras på intervjuer som huvudkälla, såväl intervjuer med individer på Islamic Center som andra personer som på olika sätt arbetar med och har insyn i organisationen. Den har främst baserats på teori kring socialt kapital och nätverksbyggande som viktiga förutsättningar för ekonomisk integration. De viktigaste slutsatserna med uppsatsen anser vi vara att ideella/idéburna organisationer har något att bidra med till de offentliga institutioner som skall hjälpa folk in i arbetslivet. Samtidigt så måste de ideella/idéburna organisationerna själva vara beredda att anpassa sig till det regelverk som offentliga institutioner lyder under för att kunna få ta del av det arbetet.

Personuppgiftslagens efterlevnad i samband med IT-övervakning : En studie av medelstora callcenterverksamheter

I Datainspektionens rapporter 2003:3 och 2005:3 har myndigheten granskat hur personuppgifter behandlas i samband med arbetsgivares övervakning av anställda. Resultaten av dessa rapporter har visat på förekommande brister i förhållande till personuppgiftslagen i många av de granskade verksamheterna.Mot denna bakgrund har en fallstudie av ett medelstort callcenterföretag genomförts för att ur ett tekniskt perspektiv undersöka hur väl personuppgiftslagen följs i samband med företagets övervakning av sin personal. Utifrån brister identifierade i fallstudien har en mindre kartläggning av liknande företag genomförts i ett försök att mäta graden av generaliserbarhet i de identifierade bristerna.De brister som har identifierats i fallstudien rör i första hand otillfredsställande rutiner för gallring av personuppgifter vid e-postövervakning samt avsaknad av information till de anställda om vilka kontroller som sker i samband med detta. Behov av en uppdatering av företagets IT-policy samt ett behov av en övervakningslösning för personalens internetanvändande kunde också noteras.Kartläggningen har givit antydningar om att liknande brister vad gäller rutiner för gallring samt bristande information kan tänkas förekomma även hos andra medelstora callcenterföretag.Slutsatsen av arbetet är att flera av de brister som uppdagades av Datainspektionen för fem år sedan tycks göra sig gällande bland vissa medelstora callcenterföretag även idag..

Sustainability reporting within the food industry : a case study of regional differences in the plant-based non-dairy industry

Sustainability Reporting has emerged and transformed over the past decades as a voluntary practice by companies across industries that desire to show proof of good conduct and environmental; social; and economic responsibility. As industrial food production is one of the largest contributors to contemporary environmental problems, it might be expected that reporting within the industry would be both well established and well understood. Unfortunately, it is neither. In light of the food industry?s considerable environmental impact and the growing popularity of plant-based food as a more sustainable alternative to dairy products, this paper assesses and briefly discusses the Sustainability Reporting of two companies in the plant-based food and beverage industry. The research was designed to compare the practices of Europe-based Alpro and US-based SoDelicious, and this study has two major purposes: to describe the reporting of the case companies and to subsequently compare their practices to the other as well as to global reporting standards. The empirical study in this paper was conducted through content analysis.

Faktorer som underbygger och motverkar användningen av doping : En genomgång och analys av dopingforskningen 2004-2009

Business across the Internet has increased in recent years and most companies that are selling trips have increased their sales online. Many companies that are selling trips strive for customers to receive and experience a personal service online. The meeting between the client and a webpage service system on the Internet should work. Service encounters are an essential part of the contact between customer and company and play a big part in how the first impression is perceived by the customer. To understand how a service encounter works, meeting face to face, companies need to understand how customers perceive that meeting.

En bransch med bristande förtroende : - PR-konsulter om sitt eget ansvar och hur de själva kan bidra till ökat branschförtroende

AbstractTitle: An industry with a lacking trust ? PR-consultants about their own responsibility and how they can contribute to an increased trust for their profession (En bransch med bristande förtroende ? PR-konsulter om sitt eget ansvar och hur de själva kan bidra till ökat branschförtroende)Number of pages: 68 (79 including enclosures)Author: Ebba GöranzonTutor: Göran SvenssonCourse: Media and Communication Studies DPeriod: Spring 2008University: Division of Media and Communication, Department of Information Science, Uppsala UniversityAim: The aim of this essay is to study the Swedish PR-industry and the distrust that is directed towards it. The starting point is different PR-consultants opinion about their profession and industry. What do they think needs to be done to increase the trust for the industry and what kind of responsibility do they think they have?Method/Material: Together with literature studies, a qualitative method has been used and five in-depth interviews with PR-consultants have been conducted.

Är spa till för båda könen? : en studie om genusföreställningar bland spaorganisationer

The aim of this study is to from a gender perspective to examine whether spa is a place for both genders or it is focused on female spa visitors only. Also to study the organisation`s point of view of gender performances within spa tourism as well as to see spa organizations views on gender distribution.To be able to answer the questions, the qualitative method was used in our research. The method is relevant to our study since we sought to gain a deeper understanding of the phenomenon. During the data collection we have used previous researchs and qualitative interviews. Overall we had conducted four interviews, one of which was the personal interview, two were made by email and one by phone call.

Säkrare byggarbetsplatser : En rapport om arbetsmiljö i allmänhet och fallolyckor i synnerhet

In Sweden there are 299 000 working in the construction industry. The construction industry is one of the industries where most accidents occur every year. During the last ten years there have been 111 death accidents in the construction industry and 48 of them were falling accidents. That means, in average, one death accident every month.Falling accidents gives serious injuries to the persons who are affected by them. It is anticipated that this report will investigate the factors beyond the falling accidents and also to present proposals that can decrease the number of falling accidents in the future.To secure a healthy and safe construction site it is of great importance that both the employers and the employees cooperate towards the same goal.

Återvinningens hus

Center för Återvinning.

Varbergs besökscentrum - Nybyggnation

This report deals with activities that from a CSR perspective are considered to create a shared value for a medium-sized construction company in Sweden. The CSR definition used in the report is the European Commission?s since it reflects the valuecreating aspects of CSR, in contrast to the traditional philanthropic aspect of CSR.Companies in the building construction industry have difficulties identifying activities that create value in society and in the company. The aim with the project is to, from a CSR perspective, identify and evaluate value creating activities in a building construction company. The activities will be evaluated with respect to competitiveness and how they can be implemented into an organization.

Nordiska sjömäns arbetsutsikter inom offshorebranschen : Vad händer när olje- och gasreserverna i Nordsjön tar slut?

AbstractThis thesis is a qualitative study that provides an insight into the Nordic offshore market, focusing on the North Sea and investigates indications of how the near future may develop in the area and how these developments may affect the Nordic seafarers. Questions central to the work are aimed primarily at how shipping companies, agencies and seafarers active in the offshore industry look at future activity in the North Sea, Nordic seafarers' status in the global labor market, and how today's employment conditions look like for seafarers in the global offshore industry. The majority of the information was collected through interviewes and questionnaires. The purpose of this study was to examine whether and how the expected development in the North Sea, in terms of availability of oil and gas, may have effect on the Scandinavian seafarers' future work prospects and employment conditions in the global offshore labor. The conclusions that have been drawn are that competition among seafarers in the offshore industry is higher 2015 than previous years (2000-2014) and are expected to increase.

Café/Restaurang på Uddevalla Skeppsviken

This report deals with activities that from a CSR perspective are considered to create a shared value for a medium-sized construction company in Sweden. The CSR definition used in the report is the European Commission?s since it reflects the valuecreating aspects of CSR, in contrast to the traditional philanthropic aspect of CSR.Companies in the building construction industry have difficulties identifying activities that create value in society and in the company. The aim with the project is to, from a CSR perspective, identify and evaluate value creating activities in a building construction company. The activities will be evaluated with respect to competitiveness and how they can be implemented into an organization.

Energikartläggning av en livsmedelsindustri : samt förslag på energieffektiviserande åtgärder

This thesis concerns an energy audit of a food industry. The company's business consists of boiling and peeling shrimps, and producing mayonnaise-based salads. This type of work involves energy-intensive processes, such as steam generation, compression of air and refrigeration of large spaces. These needs are supplied with electricity. Furthermore, the industry is a major consumer of district heating, particularly for heating the supply air in the ventilation system.

Service på Internet ? Hur service erbjuds av företag som säljer resor på Internet

Business across the Internet has increased in recent years and most companies that are selling trips have increased their sales online. Many companies that are selling trips strive for customers to receive and experience a personal service online. The meeting between the client and a webpage service system on the Internet should work. Service encounters are an essential part of the contact between customer and company and play a big part in how the first impression is perceived by the customer. To understand how a service encounter works, meeting face to face, companies need to understand how customers perceive that meeting.

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