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1185 Uppsatser om CRM Return on Investment - Sida 61 av 79
Justifying high price with Total Cost of Ownership awerness - possible or not on the Asian market?
Purpose: The aim with the report is to investigate if the South East Asian customer on the food processing market base their investments on Total Cost of Ownership and if so, which are the cost drivers considered most vital. Moreover, do these cost-drivers diverge from the perception FP Ltd has, and if so, can a Total Cost of Ownership-model help to achieve a mutual understanding? Methodology: First a descriptive approach will be taken, identifying FP Ltd?s employers? perception on how to meet the customer. This will later be compared to our empirical findings of the actual customer behaviour in Thailand and Vietnam. Thorough analyse of the gap between the two parts will give us the outcome whether or not FP Ltd will have any use of presenting a quantitative model justifying their higher price.
moBil Elbilspool - Implementation av driftoptimering genom dynamisk prissättning i en mjukvaruprototyp för friflytande elbilspooler
Friytande bilpooler tillåter envägsresor med start och slut vid vilken parkeringsplatssom helst inom ett avgränsat driftområde, vanligen en stadskärna. Till skillnadfrån traditionella bilpooler, vari bilar alltid ska återlämnas där de hämtats, finns riskatt fordon blir olämpligt fördelade. Driftoptimering genom dynamisk prissättning utvecklades i detta arbete med målet att möjliggöra ett kostnadsffektivt sätt att säkerställa tillgänglighet av fordon, och därmed lönsamhet, i friytande bilpooler.Två modeller för dynamisk prissättning utvecklades, samt implementerades i en prototyp av en IT-lösning för friytande elbilspooler. Grunden till den första modellenutgjordes av en verifierad modell för kostnadsminimering av stationsbaserade bilpooler med envägsresor. Modellen är baserad på MILP och hämtades ur Alvina Keksavhandling Decision support tools for carsharing systems with exible return time and stations (2006).
Hotellverksamheter på Makarska rivieran : en undersökning av dess kvalitet, servicenivå och tillgänglighet
Background and problem: In Croatia, the hotel industry has undergone difficult and unstable conditions since the 90s. Since 2001, however the results in the sector has improved due to increased investment in the renovation of facilities and construction of new hotels.Purpose: The study aims to examine hotel operations on the Makarska Riviera on the basis of tourist business perspective, and examine its quality, service and accessibility.Method: In this study we used a qualitative approach. The survey was conducted through structured interviews and a non-participant observation.Result and conclusions: Satisfied and fulfilled employees, in turn that the hotels will have satisfied customers and may have profitable operations. Many hotels aim at constantly working to improve profitability and customer satisfaction. When measuring customer satisfaction, many hotel owners felt that the service is good and that they have received a good response from their guests.
Att utvärdera framtidens guldkorn : En studie om svenska Venture Capital-bolags investeringskriterier
Bakgrund Tillväxtviljan bland de svenska småföretagen är stor, men avsaknad av kapital begränsar många entreprenörer och småföretag. Den höga risknivån minskar möjligheterna att erhålla exempelvis bankfinansiering, och för många tillväxtbolag i tidiga faser kan Venture Capital därför vara det enda finansieringsalternativet.Syfte Syftet med studien är att skapa förståelse för de investeringskriterier som svenska Venture Capital-bolag använder vid sin utvärdering av potentiella investeringsobjekt samt jämföra dessa med vad entreprenörer anser påverkar utvecklingen av ett företag.Metod Studien är av kvalitativ karaktär och empirin består av data från 20 genomförda intervjuer samt skriftliga frågeformulär, där respondenterna utgörs av venture-kapitalister samt entreprenörer som har erhållit Venture Capital-finansiering.Resultat De kriterier som är centrala vid Venture Capital-bolags utvärdering av potentiella investeringsobjekt är entreprenörsteamet, marknads-förutsättningar samt produkterbjudande. Av dessa kriterier anser både venture-kapitalister och entreprenörer att det är entreprenörsteamet som i störst utsträckning påverkar ett företags utveckling. Att entreprenörsteamet tillskrivs så stor betydelse förklaras av att förutsättningarna för företagets fortsatta utveckling ständigt förändras, vilket ställer krav på att entreprenörsteamet har förmåga att hantera denna dynamiska process och anpassa företagets utveckling efter oförutsedda förändringar..
Avfallshantering på byggarbetsplatser : Potential för en miljöeffektiv avfallshantering
This thesis concerns waste management on construction sites and was conducted on behalf of ICA Fastigheter.Areas of concern:How can an environmentally-efficient waste management system on construction sites be defined? What potential exists for exploiting the waste resources that are generated?How can the waste management be optimised by reducing the quantity of waste and by optimal sorting?How can the client of a project influence the waste management?The purpose of the work was to investigate sustainable waste management in the building and construction sector and to highlight waste as a resource from an environmental and economic perspective.The aim of the work was to define an environmentally-efficient waste management system, to analyse the potential that exists in waste management and to draw up guidelines for optimal waste management.The method consisted of a literature study, two visits to construction sites and four interviews.An environmentally-efficient waste management system means that the waste is managed in the following order of priority:Prevention Reuse Recycling Energy recoveryLandfill The prevention of waste is an important area that has not been adequately explored by the building and construction industry. The quantities of waste could decrease with the implementation of measures such as ordering materials in the dimensions required, prefabricated components, logistics centres with Just-In-Time deliveries, less and improved packaging and less wrapping. The reuse of waste materials and temporary apparatus as well as the use of a return pallet system are examples of reuse that reduces the quantities of waste.In most cases the source sorting work is a matter of course and the proportion going to landfill is down at a low level. The source sorting can be optimised by sorting all materials that can be reused and recycled to use them as a resource.
Preferensaktier och obligationer som fastighetsfinansiering
The recent turbulence in the financial markets has contributed to the banks becoming more restrictive to lend to real estate financing. Deleveraging in Europe's banking sector has also contributed to banks reducing their leverage and increasing capital adequacy to meet the new requirements. Loan-to-value ratios in real estate loans have fallen while banks' interest margins have increased, which has made property investors to look for alternative sources of funding in the capital markets. The two most interesting forms of financing for real estate right now is bonds and preferred shares as they fit property companies that generate stable and predictable cash flows. A bond is an interest-bearing debenture certifying that the purchaser has lent money to the company that issued the bond.
Överreaktion på svenska aktiemarknaden
Title: Overreaction on the Swedish stock market Seminar date:2008-01-30 Course:Nek K01- Bachelor Thesis in Economics (15 ETCS) Authors: Advisor:Oskar Herbe and Ludvig Persson Hossein Asgharian Key Words:Overreaction, Anomalies, Market Efficiency, Contrarian investment strategies Purpose:The purpose of this thesis is to test if the overreaction hypothesis as originally described by De Bondt and Thaler is a good explanation model for the Swedish stock market. Further, our intension is to divide the stock market into three segments by company size, in terms of market capitalization, to control for size effects. Method:We have conducted this study by analyzing Swedish stock data in the period of 1989-2007. Within this time span, using overlapping formation periods, we have constructed two types of portfolios, winner portfolios and looser portfolios. The portfolios represent the 30 per cent best performing respectively worst performing stocks in terms of returns.
?Fotbollen är det jag brinner för? : En kvalitativ intervjustudie om elitfotbollsspelares vardag
Syfte och frågeställningarSyftet med studien är att undersöka unga elitfotbollsspelares förhållningssätt och inställning till sin elitsatsning.Frågeställningar:? Hur upplever unga elitfotbollsspelare stress och återhämtning?? Hur upplever unga elitfotbollsspelare sina föräldrars närvaro och reaktioner påprestation?? Vilka förutsättningar upplever spelarna finns för att uppnå sina mål?MetodVi har genomfört en kvalitativ intervjustudie, där sammanlagt sex spelare från två av Stockholms storklubbar deltog (klubb med A-lag i Allsvenskan eller Superettan). Spelarna valdes utifrån att de är framstående i sin åldersgrupp och studerar på ett fotbollsgymnasium. Vi har använt oss av en halvstrukturerad intervju. Resultatet har analyserats utifrån Antonovskys KASAM-teori samt Bronnfenbrenners ekologiska utvecklingsmodell.ResultatResultatet visar att föräldrarna har en stor betydelse för spelarna.
Flexible Snowboard System
The project, Flexible Snowboard System, has been carried out by the project group independently and is a module developed for snowboarders, ski rentals and ski schools. The problems of today?s solutions are that they cause the user an inconvenient standing position when riding the ski lift or skating the transportation slope, also mounting, adjustments and disassembling of the bindings are time consuming and brings undesired wear to the screws and screw holes. In addition any adjustments require that the user steps out of the bindings and have tools at hand. Flexible Snowboard System is a universal module which means that it can be assembled with all of today?s snowboards and bindings.
Kundlojalitet på den elektroniska marknaden : strategier för att skapa lojala e-handelskunder
In recent years e-commerce has experienced a big increase in usage. Internet however, cannot offer the same level of personal contact as traditional shops can.E-commerce is characterized by impersonal and standardized web shops that do not stimulate any emotional connection between the customer and the company. Without this personal contact with the customer the possibilities for the company to stimulate loyalty decreases. Loyalty however, is as important in e-commerce as it is in traditional commerce. The authors of this paper chose the following problem for the study:What marketing strategies are fortunate for e-commerce companies to use to create loyal customers?To research this subject the authors saw it fit to combine qualitative and quantitative research methods.
Norge - finansieringen av den åldrande befolkningen
As most developed countries Norway has an ageing population meaning that the number of pensioners is predicted to grow rapidly over the coming years. As a consequence the Norwegian pension system will not be able to provide for these future pensioners. Meanwhile, a rising number of early retirees and disability pension claimants is diminishing the real retirement age. Also the individual pension amount is growing while the pension system itself reaches maturity. In short, major reforms are needed in the Norwegian pension system.
IFRS 3 konsekvenser på svenska företag med avseende på förvärvad goodwill
The purpose of this master thesis was to examine how the corporations quoted on the A-list on the Stockholm Stock Exchange were affected by the introduction of IFRS 3 Business Combinations. Their opinion about the accounting rule and the acquired goodwill in particular was focused as well. The authors wanted to see if there were any changes in ROE, return on equity, after the introduction of the new accounting standard.Data for this study was collected through interviews, questionnaires and annual reports. Interviews were held with corporate accounting managers of Assa Abloy, WM-data, Electrolux, Ericsson and SCA. Questionnaires were sent by e-mail to 50 companies and were answered by 30 of them.
Beslutsmodell gällande finansieringsform samt intern prissättning av ett företags truckpark
To be competitive in the corporate climate of today it is important to have effective logistic activities. A common resource within the internal logistics is forklift trucks, which are used to lift and transport material. It becomes more and more important to decide whether to buy, lease or rent the forklifts to obtain an optimal economic situation. Many companies have issues with internal pricing. It is difficult to price products and services correctly. It is common to price the overall instead of what it really costs.The purpose of the thesis is to present a model for the acquisition of forklifts for internal logistic operations, regarding financing and internal pricing, to obtain economic effectiveness and an optimal forklift fleet size. The study focused on a specific research question, and for this purpose interviews with experts were held, observations were made and a literature study was done.
Uppvärmningssystem : Ekonomi, miljö och drift
This bachelor thesis aims at investigate how a specified house can optimize its energy consumption.Today the house often stands for the major part of the energy consumption in a consumers? life,whereas an energy optimization creates economic as well as environmental advantages. It is importantto make old houses more energy efficient, but putting high energy demands on new houses could beargued to be more important. The installations functions as both the heart and brain in a house, thusmaking it important to energy optimize these. Since the background describes the importance ofenergy efficiency and optimization in a house, the focus area of this report will be an investigation ofdifferent types of heating systems in order to be able to choose the one most suited for the house.Aspects considered when choosing the heating system was how economic the system is both inservice- and investment costs and how environmental and operational friendly the system is.Through literature reviews there were sufficient information gathered that served as a foundation whencomparing and choosing between the four systems - district heating, pellet-fired boiler, geothermalheating and solar heating.
Närvärme med bioenergi i Västra Ämtervik :
I want to look at the possibilities to start selling hot water from a small district heating plant with bioenergy. My reason for doing this project is to look at a new business opportunity for our farm. Our company have less work during the winter time compared to the spring and this project will give us more work during the winter. I also want to take as much material as possible for heating from our farm in order to increase the value of the products from the farm.
The project is in a village near us, where we should support a school, a churh, a home
for the aged, a kindergarten and a parish hall with heat. In my work I have compared
two different alternatives with each other.
The first alternative is to put a central heater in one of the buildings, the home for the aged, in which we will burn oat.