Syfte: Studiens syfte är att bidra till forskningen kring ekonomistyrningens innehåll och utformning och mer specifikt att bidra till en ökad förståelse kring ekonomistyrningen i ideella föreningar. Metod: Studien har en kvalitativ ansats med en undersökningsmetod i form av intervjuer.Vår studie baseras på empiriskt material från strukturerade intervjuer med representanter från fyra olika ideella föreningar. Det teoretiska och empiriska materialet har sammanställts i respektive kapitel och därefter analyserats i förhållande till frågeställningen. Slutsatser: Resultatet visar att även om ekonomistyrning används i ideella föreningar utnyttjar man inte styrningens fulla potential. Avsaknaden av tydliga mål, verksamhetsplanering och strategisk planering försvårar styrandet i föreningarna. Budgeten används för att få överblick av föreningens finansiella position och ekonomisk uppföljning används för att kontrollera att budgeten följs..

Syfte: Författarna ämnar att undersöka om samband finns mellan KPO och produktivitetsförändringar. I samband med detta har vi även för avsikt att undersöka vilka motiv och faktorer som bör tas i beaktande inför en implementering av denna typ av outsourcing. Metod: I uppsatsen används ingen egen insamlad empiri, utan enbart sekundärdata. Dessa sekundärdata är både kvantitativa i form av statistik och rapporter men även kvalitativa i form av en intervju vilka är utgivna av branchföretag. Vi har studerat tidigare forskning och teorier inom ämnet vilket utgör det teoretiska ramverk som vi sedan baserar vår analys på. Slutsatser: Våra slutsats är att det i nuläget ej finns tillräckliga bevis för att KPO förbättrar ett företags produktivitet, främst för att det inte finns en bra metod att mäta produktiviteten av tjänster än.

AbstractBackground: The factors goals, emotions and motivation are nowadays well researched. Studies that shows the interaction between these three factors does exist, but in a small amount. In all different jobs people encounter these factors, no matter what you?re working with, some experience them daily and others only sometimes.Purpose: We want to study the significance of the interaction between goals and emotions among employees in the construction business, when leaders are about to motivate their employees.Implementation: To succeed with our study and achieve the purpose, we chose to do a qualitative research. We have conducted four visiting interviews and one telephone interview, with both leaders and employees in the construction business.Results: We have through our study found out that the interaction between goals, emotions and motivation are important in the work of construction, even if it?s not something everyone thinks about.

This examination has been made in cooperation with Jernhusen which is an estate company owned by the government, with estates along the railways in Sweden. This assignment is to help Jernhusens business area Projektfastigheter with their experience feedback, which is to-day almost absent. Business area Projektfastigheter has the task of supporting Jernhusens three other business areas with skills and resources for the estate projects that Jernhusen runs. Jernhusen must become stronger with the collecting of experiences and as a business because of the liberalization of the railways, which leads to a more competitive market. A tool for this is successful experience feedback.The concept of experience feedback is to gain experience across a variety of cases, where individuals and/or groups can chose situations with relevant similarities and differences with current case.

Background: As Porter?s diamond (1990) suggested, the business environment highly influences firms? strategies. Today, most of the companies have to decide their strategy depending from a worldwide business environment. Yet, strategy researches and the growing importance of marketing for business success also show that customer dimension must be taken into consideration. On some markets and in certain industries, the offer is much higher than the demand and then, companies need to attract customers.

This essay was written at Södertörn University during the spring semester of 2010, in the field of Business Administration, and more precisely within management and organization. The essay is based on a case study of the management of the staff working at the commuter train stations in Stockholm. The study consists of a number of interviews with the management staff and with the personnel working at the stations, where the aim of the study is to describe how management works within ISS Trafficare AB and what the personnel working at the stations think of it. ISS Trafficare AB is the entrepreneur who runs the commuter train stations in Stockholm by an agreement met with Stockholmståg KB.The study is based on information from the interviews with the personnel and other material from ISS Trafficare AB. Research on the area of management have been used to put data into perspective and to further deepen our analysis and conclusions from the case.The essay shows that the management has tried to implement several changes on the organization in order to provide more service to the travelers.

En sammanfattning av uppsatsen på maximalt 8000 tecken..

En sammanfattning av uppsatsen på maximalt 8000 tecken..

En sammanfattning av uppsatsen på maximalt 8000 tecken..

AbstractEssay in political science, C-level, by Julia Leonsson, spring semester 2007Tutor: Susan MartonFreedom ? The political philosophy of our time?An analysis of the ideas of the international debate aboutChávez socialistic politicSince more than 2000 years there has been an ongoing discussion about whether state interference is a good thing or not. Most international organisations on the international political arena are today founded on neoliberal values, and it has developed in to the hegemonic ideology of the world. The socialistic politics of the Venezuelan president, Hugo Chávez is thereby a somewhat unusual strategy. The purpose of this essay is to examine to what extent the international debate about Chávez socialistic politic can be understood through a neoliberal perspective.

The world's natural resources are constantly being reduced, which increases the pressure on companies to actively engage themselves in environmental activities. Meanwhile, stakeholders focus is being broadened and it is now important not only to supply a particular product or service but also show that they are actively pursuing an environmental agenda. Companies can use various tools to aid in environmental efforts, but also to demonstrate to the world that the company is actively engaged in environmental activities. One such tool is the environmental standard ISO14001 which provides the company with guidance and support on how the business must manage its environmental efforts. To show a business' progress in environmental performance, it is advantageous to use environmental performance indicators as they enable stakeholders to easily understand how the business works with environmental issues.Authors in the field explain that the environmental management system propagation is limited in service organizations.

Title: Satisfaction and loyalty from a customer viewpoint Level: Final assignment for Master degree in Business Administration Authors: Thomas Blomqvist and Per Nilsson Supervisor: Lars-Torsten Eriksson Date: Januari 2010Purpose: The overall purpose of our paper is to describe Alfas customers based on the level of satisfaction and loyalty. We also want to find out if there are specific characteristics of customers with a high degree of satisfaction and loyalty.Method: We have used both secondary and primary data in the paper. We started with a review of relevant literature to seek knowledge in the field of customer satisfaction and customer loyalty. Thereafter we conducted a prestudy by interviewing three of Alfas employees, and finally we conducted a quantitative survey on Alfas customers. The results were analyzed and compared against current theory of customer satisfaction and customer loyaltyResults & conclusion: The results suggest that Alfa is successful in meeting customer expectations in service delivery, even if we can confirm differences in outcome between the three businessareas.

Background: In the current labor and business policy debate in Sweden there is a major focus on the need for it to become easier to set up small firms, and that it needs to become easier for small firms to hire staff. In order to set up and run a business, funding is required. Firms can choose to work more or less actively with this issue, but they all need to relate to it. There are basically two ways to fund a business, either through equity or through debt. The ratio between these two sources is called the firm?s capital structure.Purpose: To chart the capital structure of small firms in Sweden.

Syftet med uppsatsen är att undersöka nästa våg av Business Intelligence - CorporatePerformance Management - och vilka typ av möjligheter detta koncept kan bidra med närdet kommer till uppföljning av projekt i ett kunskapsföretag som vi kan kalla ?Kusten AB?.Kusten AB finner nämligen utmaningar att i sina leveransprojekt identifiera problem ochrisker innan de får negativa konsekvenser för projektets budget, tidplan ellerleveranskvalitet. Till hjälp i vårat arbete hade vi vår akademiska handledare MagnusBergquist samt vår handledare på Kusten AB. Det praktiska arbetet bestod avprototypbyggande samt laborationer med hjälp av Microsofts verktyg PerformancePointServer. När det kom till valet av metodologi valde vi ett kvalitativt tillvägagångssätt sombestod av fyra intervjuer, en enkät samt evaluering av ovannämnda prototyp.

Tendensen att försöka hitta de affärsmässiga argumenten (business case) för CSR (Corporate Social Responsibility eller företagens sociala ansvarstagande) började framträda på 1990-talet. Vetenskapsmännen insåg då att en enda forskningsdisciplin inte kan förklara hur företagens arbetssätt med CSR-frågor kan förbättra deras ?bottom line? och således bidra till en hållbar utveckling av samhället. Både teoretiker och praktiker har vänt sin uppmärksamhet mot framgångsrika företag (bästa praxis).  I korthet innebär ett business case inom CSR ett besvarande av frågan ?Vilka fördelar har företagen och samhället av CSR??.