Managementmodeller med inriktning mot processorientering blev populära i slutet av 1980-talet och början av 1990-talet och ett flertal olika modeller togs fram, marknadsfördes ivrigt av konsulter samt implementerades i många företag. Några av dessa modeller fick större genomslagskraft än andra. Många av dessa modeller blev så kallade managementtrender som fick stor uppmärksamhet under en period men sedan försvann. Litteraturstudier förde oss in på att Total Quality Management (TQM) och Business Process Reengineering (BPR) är två modeller som rönt stor uppmärksamhet. Det som intresserade oss vid litteraturstudierna var att studera hur dessa modeller upplevs i näringslivet idag, 10-15 år efter att de slagit igenom.

The core process is responsible for internal business development and is the process that runs through the organization and the results which creates a value for the customer. Some research suggests that identification of the client's conscious or unconscious needs clarifying the so-called core process in the organization and operations can thus be more effective. The study aims to identify and analyze the experience of the core process within child health care. The method has been interviews with nine managers and 10 clinic nurses in a county. The results show a lack of knowledge regarding core process and process work.

Syftet med denna studie var att undersöka vilka orsaker som hindrar ett företag att effektivt utnyttja sin business intelligence-process samt hur ett företag bör agera för att skapa högre effektivitet i business intelligence-processen. En fallstudie valdes som forskningsstrategi med kvalitativ empirisk data, vilken samlades in genom semi-strukturerade intervjuer med användare av business intelligence-processen. Studien visade att orsaker som hindrar ett företag att effektivt utnyttja sin business intelligence-process var: avsaknad av inriktning för insamling av information, överflöd av information hos beslutsfattare men samtidigt brist på information inom vissa områden. Det var heller inte klarlagt vem som skall ta del av vilken information, en central lagringsplats för omvärldsinformation saknades, underrättelserna var inte alltid anpassade till beslutsfattarna, ansvarsområden inom processen var oklara och stöd saknades från ledningen. För att skapa en effektiv business intelligence- process visade studien, att ett företag bör arbeta efter en processcykel med klara ansvarsområden, en väldefinierad inriktning för insamlingen av data och information, en väl utkommunicerad lagringsplats för information om omvärlden, analyser som täcker användares olika behov, kontinuerlig kommunikation mellan BI-enheten och beslutsfattare samt säkerställa att tillräcklig med resurser allokeras till business-intelligence processen..

SammandragDenna studie tar upp problematiken vid införande av administrativa stödprojekt vid Uppsala universitet, främst hur motstånd till förändring kan motverkas. Problemet definieras genom frågan: Hur kan Uppsala universitet effektivisera implementeringen av administrativa stödprojekt? Syftet med denna studie är att lyfta fram kritiska framgångsfaktorer vid genomförandet av projekt. Färdigimplementerade administrativa stödprojekt studerades genom personliga intervjuer med projektansvariga och administratörer på institutioner. Upptäckterna analyserades med hjälp av en processorienterad teori baserad på Demingcykeln.

The core process is responsible for internal business development and is the process that runs through the organization and the results which creates a value for the customer. Some research suggests that identification of the client's conscious or unconscious needs clarifying the so-called core process in the organization and operations can thus be more effective. The study aims to identify and analyze the experience of the core process within child health care. The method has been interviews with nine managers and 10 clinic nurses in a county. The results show a lack of knowledge regarding core process and process work.

To implement an ERP-system is not an easy process. The success of the implementation depend on many different variables. The most important one is perhaps the requirement process, to define what the organization wants and expects from the system. In this study, the advantages of a process mapping are examined, in relation to the phase where the requirements are expressed in an ERP-implementation. The conclusion is that a process mapping generates an increased communication with the supplier of the ERP-system, hence the business knows their processes and thereby what they want from the system.

När företag ska implementera processorientering finns det ett antal kritiska faktorer som de måste beakta. På grund av att företag inte tar hänsyn till de kritiska faktorerna i den utsträckning de borde, har många inte lyckats implementera processorientering på ett framgångsrikt sätt. Examensarbetets syfte är att uppnå en djupare förståelse angående de kritiska faktorer som påverkar implementeringen av processorientering i en organisation. För att uppnå vårt syfte har vi identifierat de kritiska faktorerna som rör implementering av processorientering. Detta genom att studera litteratur kring processorientering men även inom förändringsarbete allmänt.

Previous research has, by studying large listed firms, identified cost reductions and knowledge transference as the primary reasons for outsourcing.  Previous research has also indicated that Business Process Outsourcing is likely to increase in popularity and experience high annual growth going forward. This study aims to explore why mid-sized and large firms decide to in Jämtlands län, fully or partly, outsource their finance/accounting activities. Theories regarding transaction cost economics and resource based view composes the foundation of this study and the information used has been gathered through the use of semi-structured interviews.  The results shows, like the chosen theories and previous research indicates, that the outsourcing decision is primary based on expected cost reductions.

Today's industries are constantly evolving and the demands according to quality for products and services produced and performed are becoming more and higher. ISO 9001 is a standard that serves as a tool for organizations who wants to effectively control and manage their quality workforce on business different processes. A background to the introduction of a quality managementsystem towards Skärås svets och mekaniska in Västerås are that more and more customers demand this from a company to enable it to obtain an order of production.Efforts to introduce a quality system such as ISO 9001-2008 all begin with to carry out a situationanalysis of the business. Skärås svets och mekaniska currently has no existing quality management system so therefore there is no current directives regarding who is responsible, for a future certification in the business.By structuring a situation analysis of the business. You get a good overview of the business and how it is conducted today.

Business plan competitions have long been used as a mean for entrepreneurial organizations and Universities to educate students in entrepreneurship. But what's in it for the entrepreneur This thesis aim is to understand what utility business plan competitions have for the participating entrepreneurs. It consists of interviews with Swedish entrepreneurs at various stages in the entrepreneurial process, who has participated in business plan competitions to get ahead. The conclusions of the study are that business plan competitions are good for the entrepreneur from a motivational and developmental perspective but not from a financial perspective..

Background: The strategic importance of purchasing departments is increasing, yet supply risks are rather uncharted. The procurement of coffee involves supply risks and the purchaser needs to be able to handle these to enable the roasting-house to produce coffee as specified. Purpose: To chart risks in connection with the procurement of coffee as well as the possibilities of handling these. The thesis also examines if general risk management theories are applicable on the supply risk present within Swedish roasting-houses and can become an integral partof the purchasing process. Method: A qualitative case study of the purchasing process of Swedish roasting- houses.

Today´s debate in farming is being focused on tourism, outdoor life and hobbies in the rural areas. This is of interest also for the general public as a way of counteracting the depopulation of the rural areas. Within the last years, the farming has become more technically advanced and hence efficient. This has led to increased production volumes and wider selection of products with lower margins for the farmer as a consequence. When the profitability is reduced, the farmer is faced with the choice of either increasing efficiency or diversification of the business.

Quality can be defined as the ability of a business to satisfy their customers? needs and expectations. Total Quality Management is defined as the way to prevent, appraise and improve the entire organization to increase the product quality. In order to systematically increase quality in an organization, there are different quality systems in use. One example is process management, which is to divide the activities of processes.

There is no commonly accepted definition of a business method. It ought to consist of a method or a process of doing business. Business methods constitutes a broad category of patents, it is hard to tell exactly what can be interpreted in to the term. Most of the world's legal systems have made an exception from patentability for business methods. In the USA the exception was abolished in a case 1998.

Process standardization is a topic that has generated a lot of research and literature. At first, the focus was on production; today processes are used in all different kind of business areas.The aim of this study has been to analyze how processes can be applied on development businesses and how IT systems affect the result of the process. To accomplish this, we have asked questions such as what standardization is in a development process? Why are the processes standardized? What difficulties can appear with standardization? And how the IT-systems affect the result of the process?To answer these questions, we have preformed a case study on Saab. Saab is a well know Swedish company who are working with a project called the GMS-project, where they develop processes to cover the whole company´s business areas.The literature gives the reader an understanding of processes and standardization.