Background: Since the start of the twenty-first century it has become very important for companies to act in a responsible manner, in guides of CSR. The idea is that companies have more responsibilities than to achieve a higher profit for their shareholders. They should also care about the society and act in a responsible way.Problem discussion: Problems concerning CSR are that the internal part of the sustainability work has not encountered the same level as the external part of the sustainability work. Companies are today struggling with implementing CSR into their business strategies.Research questions:1. What does a company has to consider when working with CSR? 2. How can management control systems help the implementation of CSR into the organisation?Purpose: The purpose of this thesis is to examine what a company has to consider when working with CSR and how management control systems can help the implementation of CSR into the organisation.

Corporate Social Responsibility is a concept whereby companies integrate social and environmental concerns into their core business and in their interaction with stakeholders on a voluntarily basis. The purpose with our thesis is to study how Swedish insurance companies work with Corporate Social Responsibility and to analyse the underlying strategies of the companies? social, environmental and economical activities. We will analyse where, how and for whom value can be created with CSR. Where does the value creation take place, how can it be created through these activities and who will benefit from Corporate Social Responsibility? Theories point out that companies need to assemble and value the total package of benefits to be able to create successful corporate initiatives.

The purpose of this research is to examine the implications of the provisions in the Swedish Code of Corporate Governance (the Code) concerning auditor attestation of the internal control report. We will focus on how the auditors? augmented responsibilities will affect the efficiency in the audit process.Our research indicates that the main benefit from reviewing the internal control report is achieving more reliable internal controls, which results in greater prevention of misstatements in the financial statements. This will affect the efficiency in the audit process since the auditor can place more reliance on internal controls when performing audit procedures. This implies that the benefits of preventing misstatements could outweigh the efforts and resources spent on reviewing the internal control report..

The aim of this project is to examine the needs and problems that exists amongst homeless people and to develop a solution that will help them in their everyday life. Since the homeless are a relatively large vulnerable group i Sweden, their everyday lives could be made easier in many ways.A clear definition of the target group is put together to create a good starting point. What state and help orginazations do to help the homelss and the society?s view of the homeless is also relevant and has been documented. Four personal stories have been put together to desicribe cases of clear problems existing in everyday life.Several interesting problems has been defined from the research and acceptance in the communtiy, desire to be seen and heard and a lack of confidence were the main needs.

Outsourcing har idag blivit en allt vanligare strategi för större industriföretag att använda sig av som en del av sin verksamhet. En förutsättning för att ett företag ska bli framgångsrikt är att kommunikationen mellan företagets olika avdelningar fungerar väl och då en väsentlig funktion i ett företag outsourcas blir den externa kommunikationen av yttersta vikt.Syftet med den här studien är att undersöka hur ett företag kommunicerar med en outsourcad funktion placerad utomlands samt vilka kommunikationshinder som kan påverka informationsöverföringen mellan företagen. Studien avgränsar sig till väletablerade och stora företag, vilka har sin kärnverksamhet i Stockholm.För att undersöka hur företagen kommunicerar med deras outsourcade funktion genomfördes kvalitativa intervjuer hos åtta företag. En litteraturstudie genomfördes för att stärka eller motsäga data hämtad från intervjuerna.Empirin från intervjuerna visade att både Företag A och Atlas Copco använde sig av e-post och telefon när de kommunicerade med de outsourcade funktionerna. Telefonmöten och regelbundna fysiska möten var också vanligt förekommande.Kommunikationen mellan företaget och dess outsourcade funktion är väldigt viktigt hos företagen och de försöker ständigt förbättra processer och relationer för att underlätta kommunikationen.

Today we are living in a knowledge-society where knowledge sharing is of utmost importance for companies in order to keep their competitiveness. Therefore, it is a much debated issue - in both the academic and the corporate world - in what way one should handle the knowledge which continuously is created within companies. The aim of this study is to describe how practitioners share tacit knowledge within a large knowledge company. By that we aim to get an answer to how the chosen theoretical models regarding tacit knowledge relate to the empirical world. In this study we will focus on tacit knowledge in contrast to explicit one.

The goal of this project was to make the requirement process at the Swedish Coastguard more effective. The first step to achieve this was done by locating bottle necks in the process with value stream mapping method. The result of this study showed that the biggest restriction in the requirement process was while examining older requirement documents to understand what elements were suitable for the particular project. This was followed by a study of literature, interviews and theory of Lean Production with the ambition to investigate how the requirement process was handled on other companies and how to improve the process on the Swedish coast guard. This led to a number of potential enhancements of the process which later was evaluated.

Bakgrund: Kunders inköpsprocess skiljer sig mellan industriella marknader och konsumentmarknader. När organisationer gör inköp handlar det ofta om stora belopp och komplexa produkter. Relationen mellan det köpande och det säljande företaget brukar vara tätare än vid vanliga konsumentinköp. För att den säljande organisationen ska förstå hurde mest effektivt ska erhålla kunder är det nödvändigt att identifiera de olika faserna i kunders inköpsprocess och undersöka vad som påverkar kundernas beteende vid inköpet. Syfte: Vårt syfte med denna uppsats är att beskriva hur SMHIs kunders beslutsprocess ser ut vid inköp och vilka faktorer som påverkar denna process.

SAMMANFATTNINGTitel:Outsourca eller icke outsourca; det är frågan!?En kvalitativ studie om de bakomliggande motiven till varför företag väljer att outsourca ekonomihanteringen Ämne:FöretagsekonomiProgram:TurismprogrammetFörfattare:Jessica Karlsson, Maria Lund och Angelica OlssonHandledare:Thomas KarlssonBakgrund:Under många årtionden har organisationer bestått av fast anställd personal som kontinuerligt utbildats till att bli experter på en specifik arbetsuppgift. Utvecklingen av fenomenet outsourcing bidrog till en ökad möjlighet för företag att istället fokusera sina resurser på kärnverksamheten. Utkontraktering av de delar av en verksamhet som inte hör till kärnkompetensen gör det lättare för företag att på ett flexibelt sätt anpassa sin organisation efter omvärldens föränderliga krav. Ett företags ekonomienhet anses vanligtvis inte vara en kärnfunktion, vilket medför att detta system ofta outsourcas.Syfte:Syftet med denna uppsats är att studera och analysera vilka motiv som ligger till grund för varför företag har sin ekonomifunktion outsourcad.

Syftet med den här studien är att identifiera vilka informationskällor som nyföretagare använder när de hamnar i betalningssvårigheter och att undersöka skillnaden mellan hur nyföretagare löser kortsiktiga och långsiktiga betalningssvårigheter.

The aim of this Master´s thesis is to examine the debate in Swedish library press concerning outsourcing of public libraries. The two magazines studied are BBL (Biblioteksbladet) and bis (bibliotek i samhälle). The period of time covered by the selected articles is 2005 to 2011. Although there are still quite few cases of tendering arrangements in Sweden, the question has been raised in the last years by the decision of the Municipality of Nacka (Stockholm) to outsource their public libraries. Another important factor for bringing the question into focus has been the general elections of 2006, which brought an alliance of right-wing parties to power.     In this thesis the arguments of the participants are documented and analyzed.

Purpose: The purpose of this essay is to study how the hotel chain Radisson SAS works with prolonged customer relations with their business clients, with other words the clients that have business agreements with them.Methods: This study will contain an inductive approach and qualitative methods. The qualitative research method is in the shape of a deep interview with the sales manager of Radisson SAS and qualitative interviews of chosen business clients to the hotel.Results: The results of this investigation show that business clients are controlled by what kind of agreements their company has.The companies sign agreements with hotels and hotel chains that are able to satisfy big parts of their needs, if not all of them.With the help of flexible solutions, a well known brand, and good relations, Radisson SAS has made sure that their business clients have prolonged their agreements.They are a global hotel chain near transports, and business clients feel secure with Radisson SAS..

Många företagare som driver mindre företag ser redovisningen som något komplicerat som tar tid från företagets egentliga syfte. I och med att lagen kräver att en redovisning genomförs väljer därför många småföretagare att köpa redovisningstjänster, det vill säga de outsourcar redovisningen till redovisningskonsulter. Sedan 2010 har revisionsplikten avskaffats för de allra minsta företagen vilket har medfört att marknaden står inför en förändring där redovisningskonsulterna får ta mer ansvar än tidigare. För redovisningskonsulterna innebär det att arbetsuppgifterna utökas och att nya kunder kan tillkomma. För att möta denna förändring är det av intresse för redovisningskonsulterna att få  insikt om hur småföretagare  resonerar när de bestämmer sig för att köpa redovisningstjänster och hur denna köpbeslutsprocess går till  för att möta småföretagarnas behov.

The creation of value is considered the core purpose and central process of economic exchange. Value creation is now conceptualized as shared by both producers and customers, and value is seen as fundamentally derived and determined in use, the integration and application of resources in a specific context, rather than in exchange, embedded in products and manifested as price. The field of research is abundant with publications but these do not fully further the understanding of value creation and co-creation in a way that is meaningful for theoretical development and decision making in business and marketing practise. Without a thorough understanding of the factors characterising value co-creation, the nature as well as content and locus of co-creation cannot be identified. In that case value co-creation easily becomes a concept without substance. Until now, individual publications on co-creation have focused on few or different aspects, have emphasized the process from either the customer?s or from  the firm?s vantage point, have different theoretical approaches and have ignored the complexity in interactions between actors.The purpose of this essay is to analyse how five fundamental aspects of co-creation of customer value are perceived in contemporary marketing literature. Discussing the different views on co-creation, this essay concludes that thoughthere are evident points of agreement, finding one generally valid doctrine of predestination or value co-creation is improbable.

Networking is an important part, for organizations, in the recruitment process. This since the emergence of Internet networking has become more common and the organizations finds that networking is applied more frequently in the recruitment process. Organizations have noticed that networking often is a more cost efficient option compared to traditional recruitment. Since networking in the recruitment process has increased, we intend to investigate if and how it affects the composition of organizations. This thesis aims to examine networking in the recruiting process, and aims to make no differences between networking offline and online.