A buyer of a new car is often offered a various selection of warranties. A warranty can e.g. exist in the form of an extended new car warranty. However, some manufacturers demand that the car has to be serviced by an authorised repairer for the validity of an extended warranty. In the thesis I analyse whether such a contractual term is incompatible with today?s legislation and I argue for when such a term is to be seen as unfair.

The exhaust arrangement on a Scania V8 consists of one manifold at each bank connected to a twin entry turbine (8-2-2). A study in GT-Power has shown improved performance and reduced cylinder to cylinder variations using two manifolds at each bank in combination with a single entry turbine (8-4-1). This thesis work analyses the difference in performance shown in simulation and verify it by engine test.The initial work was focused on simulation in GT-Power. Investigating how exhaust manifold volume and pulses effects the turbine efficiency and the mean effective pressure during the gas exchange. To verify GT-Power simulations four engine tests with different exhaust arrangement have been made.The results from GT-Power simulation indicate that a larger exhaust volume improve the turbine efficiency.

Syfte: Sedan februari 2007 tillämpar Länsförsäkringar Bank det nya regelverket Basel II. Införandet av Basel II förväntades få olika konsekvenser för bankerna, kunderna och för bolånemarknaden. Denna studie skall undersöka hur Basel II har påverkat Länsförsäkringar Bank och dess kunder. Hur har kreditprocessen och kreditbedömningarna förändrats? Hur har banken påverkats? Vilka för- och nackdelar har Basel II inneburit för banken och för bolånekunderna? För att uppnå huvudsyftet har arbete följande tre delsyften:Kartlägga bankens nya metoder och rutiner för riskklassificering och kreditbedömningar.

Background:Breast milk has many good qualities and recommendations declare that breast milk alone is the most favorable choice for newborn babies up to six months of age. When the mother can´t provide her own breast milk for her baby, donor milk is a valuable source. Unfortunately the demand is often higher than the supply and thereby milk banks suffer from shortages. Aim: Highlighting women's experiences of being milk donors. Method: The study has been conducted as a literature review in which existing research has been used.

In this essay, we examine the new form of loan which is called ?SMS-loans? which is in understanding terms ? ?text message loans?. This was established in Sweden in 2006. Income-loans are fast loans taken during a short period, usually up to 30 days. Costs which are additional to the loan are interest and fees.

This study reflects on the swedish model and the models future. The swedish modelmeans that legisilation acts with the collective agreements . The wage issue is notregulated by law instead it is managed by the social partners in the form of collectiveagreements. In 2008, a report was presented by the Commission on a joint regulation ofthe minimum wage for all EU countries. The issue has become increasinglycontroversial and was especially disccused for the election of candidates to theEuropean Parlament last spring.

Hydroware Elevation Technology AB sells control and regulation equipment for hydraulic elevators. The company now wants to investigate the possibility of changing their present softstarters to frequency inverters to supply power to their pump engines. They also want to investigate the possibility of future use in so called ?intelligent? houses.The purpose of this report is to investigate these possibilities..

The need for a more efficient electrical grid has made the smart grid concept popular in recent years. The aims of this study are to identify the conditions in Sweden for implementing a smart grid and to analyse the opinions of stakeholders. One finding is that the large capacity of Sweden?s existing electrical grid decreases the immediate need for smart grid solutions. However, the rapid increase in wind power might push the development of a smart grid in the coming years.

Syfte:Att undersöka hur den yngre generationen (19-29 år) upplever att bankerna arbetar med marknadsföring gentemot dem. Vidare är vårt syfte att undersöka hur den yngre generationen upplever deras relation till bankväsendet, och vad de anser är viktigt i valet av bank.Forskningsfråga:Hur upplever den yngre generationen att bankväsendet arbetar med relationsmarknadsföring gentemot dem?Hur beskriver den yngre generationen sin relation till bankväsendet?Vad anser den yngre generationen är viktigt i valet av bank?Metod:Att utifrån ett deduktivt vetenskapligt synsätt genomföra en enkätundersökning på en population som representerar en yngre generation samt att genom observation klarlägga och analysera bankväsendets användning av sociala medier, webbsidor och kundbemötande.Slutsats:Bankväsendet ägnar sig inte åt ett relationsmarknadsföringsarbete som den yngre generationen upplever som tillfredsställande och tillräcklig. Undersökningen visar att den yngre generationen beskriver sin relation till bankväsendet som relativt avlägsen. Den yngre generationen är också relativt eniga om att det allra viktigaste vid bankval är att känslan av förtroende för personalen och upplevelsen av att banken kan se människan som en enskild individ. .

Belöningssystem används av många företag i syfte att rekrytera och behålla kompetent personal. Humankapital har blivit allt viktigare inom företag, därmed har det blivit allt viktigare att motivera anställda att arbeta i enlighet med företagets övergripande mål. En del forskning visar att belöningssystemet har positiv effekt på motivationen. Bankernas belöningssystem, i form av bonusar och andra förmåner, har lett till en hel del publikationer. Därmed blir det intressant att undersöka om belöningssystemet är en motivation för dem bankanställda.Syftet med uppsatsen är att undersöka om kundtjänstmedarbetare på SEB respektive Handelsbanken upplever att de motiveras av det belöningssystem som finns och hur respektive chef uppfattar detta ur medarbetarnas perspektiv.

The independent audit function plays an important role in our modern society as it strengthens the credibility of information given out by firms. A fundamental condition for the maintenance of confidence towards the audit function is the auditor?s independence. This phenomenon has been acknowledged threw several well-known audit scandals during the last decade, including the classical Enronscandal. In the repercussions of these huge auditing scandals, governments all over the world were now founding more restrictive rules and laws about audit independence.

The purpose with this final assignment is to find out how the old and the new regulations about Goodwill affect the Swedish companies, how their results and value of Goodwill changed since the regulation from IFRS took place. We will attempt to find out if the companies are better of with a yearly write-off or an impairment test every year to see if a write-down is necessary..

Abstract ? ?Aggregate complaints in banks MIS?Date:                       June 8th 2012Level:                      Master thesis in Business Administration, 15 ECTSInstitution:                School of Sustainable development of society and technology, Mälardalen UniversityAuthors:                  Abdulla Ahmed Ibrahim         Alexis AnderssonTitle:                       Aggregate complaints in MIS ? A case study of Nordea BankTutor:                      Carl G ThunmanKeywords:               Aggregate, complaint, dissatisfaction, content analysis, Nordea, MIS.Purpose:                  The paper aims to develop a model of how Nordea Bank can monitor customer dissatisfaction through aggregated dissatisfaction analysis. Furthermore, the study aims to identify improvement proposals in Nordea based on the developed model and conducted interviews.Method:                  This thesis consists of qualitative interviews. Personnel at the local office in Västerås has been interviewed as well as Nordea?s customer ombudsmen, former office employee at Nordea, data analyst, head of customer inquiries, Professor of database technology and also a researcher in language technology.

The current financial crisis has left its mark. It has even hit the major Swedish banks who have shown large losses. The media has not been slow to take note of this, and the constant political debate about the bonus culture has been reinvigorated. Our aim is to find out how the major Swedish banks relate to the publicity and describe how and why senior executives are rewarded, and what strategies banks are using in the design of their reward system to maintain a legitimate behavior, and thus the confidence of its stakeholders.As a starting point to answer our purpose we have used the agency theory that describes our view of how various problems occurs and how incentives can be established in order to get senior executives to act for their owners' interests. Modern theories of reward systems are taken from a variety of authors, these theories give us an insight into how reward systems can be designed in banks.

In order for a judgement to be enforceable in another Member State, there is a certain requirement for an "intermediate? court procedure, a so-called exequatur procedure. An exequatur procedure is both expensive and time-consuming. The average cost of the procedure within the EU is 2 200 euro in a case without particular difficulties. In more complex cases, the cost of the procedure can be validated up to 12 700 euro.