The purpose of this study is to analyze and specify the characteristics of servicescapes in the hotel industry and its role when building a brand. Further, the aim is to put forward how Management in this sector strategically utilizes the location to manage the staff in order to help build a strong lasting brand. To fulfill our purpose we have targeted one overall question - What purpose does servicescape have when building a solid brand name in the hotel sector?In today?s society brands play an integral part in influencing our buying behavior and are now considered to be a new business tool to communicate a business trough. Also services have become a widespread phenomenon, which is seen as a competitive tool not only for companies in the service sector.

The aim of this thesis is to investigate how a valuation model of a Private Equity firm is interpreted into a management control system within the company's different organizational levels. A case study was developed based on the infra-net company Eltel. The management control systems developed by Malmi and Brown (2008)(1) was used to characterize the control systems at each organizational level. The building blocks of this system are planning, cybernetic, reward/compensation, administrative and culture. Miller and O'Learys (2007)(2) theory of mediating instruments and technology roadmaps was applied to analyze the mediating process of the valuation model.

I denna uppsats kommer vi dokumentera vidareutvecklingen av Softwerk AB?s Content Management System kallat AppCMS. I dagsläget innefattar AppCMS plattformarna iOS, Android och Windows Phone. Kunderna till Softwerk AB har dock uttryckt ett behov av att även kunna nå ut till sina användare med en webbaserad samt en utskrivningsbar lösning. AppCMS?s exportformat har därför analyserats för att undersöka möjligheten till att återanvända det existerande exportformatet från AppCMS  även för dessa plattformarna.

Under de senaste tre decennierna har populära managementböcker erbjudit snabba och enkla recept för hur ledare ska leda personal på ett effektivt sätt. Dessa böcker har blivit bästsäljare och har inspirerat många ledare inför nya utmaningar angående personalfrågor. Kända managementförfattare har alltså stor påverkan för hur individ och ledarskap uppfattas i samhället, samt för att förstärka en viss vision om hur människors beteende borde utformas för att företagsmässiga mål skall kunna uppnås. Denna studies syfte var att öka förståelsen för populär managementlitteraturs maktdimensioner. Tre bästsäljande managementböcker från sekelskiftet analyserades genom en foucaultinspirerad diskursanalys, med fokus på styrningsmentalitet, disciplin och människosyn.

Butiksmarknadsföringens påverkan på konsumenters inköp handlar beskriver en studie som gjordes på ICA Tuna i Lund. Undersökningen genomfördes under en vecka. Tanken var att genom att undersöka utvalda konsumenters kvittion kunna hitta samband till de olika kampanjer som genomförts i butiken under veckan. För att kunna genomföra studien har författarna utvecklat en teoretisk modell som bygger på Kotlers 4 P..

Auditing demands knowledge in many diverse areas. To be able to provide all this knowledge it is necessary for the auditor to have access to persons with special skills. Through these contacts the auditor builds up a business network that brings support in the daily work. Our purpose with this study is to find out how auditor?s network in big auditing firms is organized and to show how they use their network.

Syfte: Undersöka om det är möjligt att generera en överavkastning på aktier gentemot marknadsindex på OMXS Industrials enligt Net Current Asset Value strategin.Metod: Studien baseras på en kvantitativ metod för att undersöka historiska aktievärden. Datan som används i undersökningen hämtas från Thomson Reuters Datastream och de statistiska värdena bearbetas i Microsoft Office ExcelTeoretiska utgångspunkter: Studien har sin förklaring med utgångspunkt från teorierna om den effektiva marknadshypotesen och CAPM modellen, samt ett avsnitt som utreder principerna om hur värderingsstrategier bör följas.Resultat: Beroende på längden av innehavsperioden visar studien att det i de samtliga fall är fullt möjligt att överträffa marknadsindex, och att den riskjusterade avkastningen i de flesta fall är högre än marknadsindex..

Studiens syfte är att se huruvida OMX Stockholm 30 är svagt effektiv. Studien bygger på de kurser Stockholmsbörsen publi-cerar för OMX Stockholm 30. Vi har valt en strikt de-duktiv ansats. Utgångspunkten är Famas teorier om den effektiva marknaden, där vi valt att inrikta oss på den svaga formen av effektivitet. Vi genomför ett antal tester för att se ifall vi kan urskilja ett mönster i index-kurserna eller om priserna följer en ?random walk?..

Studien syftar till att beskriva och analysera svenska företags metoder för att beräkna sina räntebaserade avkastningskrav för verksamhet, investeringar och produkter. Resultatet visar att det i praktiken används sofistikerade metoder för att beräkna räntebaserade avkastningskrav. Dessa har störst genomslagskraft på investeringsområdet medan redovisningsbaserade räntabilitetsmått dominerar på verksamhetsområdet. Räntebaserad styrning på produktområdet anses generellt vara irrelevant..

The thesis focus on how organizations can improve the ability of absorbing coworkers ideas in purpose of gaining long term competitive advantage through innovations. The study was conducted at IKEA AB where a campaign to collect coworkers ideas was a big success given the quantity of ideas collected. This fact allows a comparative analysis of idea management in the shape of campaigns and in comparison, idea management in the everyday line-organization.The analysis show that fundamental factors for innovative environments such as organizational climate, culture and leadership perceives auspiciously by the respondents. However, lack of infrastructure such as systems and processes hinders coworkers ambitions to contribute with ideas.An important issue in idea management is the treatment of incentives for innovation. Results of the study show that the ?soft? incentives ?feedback, encouragement and attention have a higher impact in coworkers willingness to the contribution of ideas than for instance monetary rewards..

As IT service departments in organisations are becoming more complex and customised, the indirect costs are increasing in relation to the total costs. The difficulty of fully estimating and identifying the spread of the cost in the IT service department is increasing. As a result, firms tend to budget the business unit as a total cost rather than as a spread of defined costs. In order to deal with this challenge an ABC calculation will be applied. The Time Driven ABC model will be conducted in OMX´s Servicedesk unit within the IT services.

The aim with this study was to see how a few teachers with experience of young students with ADHD looks upon the need of special support through ICT and from which perspective of special needs education the support is formed.I related the informants? answers about their views on special needs support based on a relational and categorical perspective and came to the conclusion that all of the informants uses a bit of both depending on each individual students needs. Therefor I could see that the dilemma perspective is current in schools today. The most important need for the students with ADHD in general is, according to the informants, structure and routine.The result from this study also shows that general knowledge about ICT is lacking and needs to increase. This could in most cases be explained by the schools economic resources as that partly prevent purchase of new and more equipment but also forces the school to keep larger groups of students in each class.

Purpose: The study examines the risk a rising from the acquisition of shares, and its relation to the expected return. We would like to see how a high-risk portfolio is related to a low-risk portfolio. Although studying the portfolios annual performance.Theory: The theories that have been used in the study are, Capital asset pricing model, CAPM and portfolio theory.Method: The study is based on a quantitative method, the time interval is from 2008 to 2010.The annual reports, historical stock prices for companies and the index are used to perform calculations based on the essay theories.Conclusion: The beta value has positive liner correlation with the expected return. When there are bad times in the world, the companies are negatively affected regardless of industry. The Portfolios developed in the same direction during the time period..

This study is based on interviews with four managers in public elderly care and four managers in private elderly care. The aim of this paper is to examine how these managers are experiencing their leadership in relation to conflict management, and if the managers leadership differs depending on private or public elderly care. Leadership and conflict management are theories that have been used in order to analyze the empirical findings. Previous research that has been used in the study concerns ?leadership/leadership styles?, ?conflict management?, ?to be active in the private/public elderly care?.

The aim of this thesis is to examine collaborative tagging as a potential asset to libraries by a review of 10 social bookmarking sites and their features, and a discussion of these features? possible use when the environment changes from the web to a library. Previous research on collaborative tagging is presented, as well as overviews of social bookmarking, folksonomies and the concept of Web 2.0 and Library 2.0. The study itself is presented as a walkthrough of common features and how they work, followed by a schematic overview of which sites have which features. Finally each site is presented in a more detailed manner.