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1653 Uppsatser om Aftersale services - Sida 35 av 111
Att skapa ökad hälsa och välfärd : Rehabrådgivarnas påverkan på individens hälsa och livskvalitet i ett governmentalityperspektiv
From a view of health strategies and techniques this thesis wants to throw a light on how the individual in its"health thinking"is governed. A thinking that, according to the author, can lead to a new way of governing as in municipal activity, an activity whose focus is on health and ill-health. The study is done whit a theoretical approach of power, with qualitative interviews as method and analysed from a perspective of Governmentality. The object for the study is Socsam and Rehabrådgivarna in Finspång. Socsam is a local project, and their main task is to create cooperation between health- and medical services, social services and social insurance.
Outsourcing av drift och underhåll : En intervjustudie av nyligen ombildade bostadsrättsföreningars motiv till outsourcing av drift och underhåll
AbstractEnglish title: Outsourcing of operation and maintenance -An interview study about newly reconstituted housing cooperatives motives for outsourcing of operation and maintenance. Swedish title: Outsourcing av drift och underha?ll -En intervjustudie av nyligen ombildade bostadsra?ttsfo?reningars motiv till outsourcing av drift och underha?ll.Authors: Jonas Lindquist & Carl Melin Published (year): Spring 2013 Tutor: Sven-Ola Carlsson Examinator: Marita BlomqvistBackground: Now days there are no questions for organizations about if they will outsource parts of their business. It is rather a question about what should be outsourced. In terms of organizations our found theory tells what is being outsourced is everything that does not belong to the organization?s core business, such as supporting functions.
Fullständig integration av vara och tjänst: Möjligheter kontra förutsättningar: En fallstudie
För att tillverkande företag ska kunna fortsätta vara konkurrenskraftiga i tider där tillgången på billig arbetskraft ökar, med ökad konkurrens som följd, är det viktigt att nya strategier utvecklas för att säkerställa långsiktig överlevnad. En strategi för detta är att integrera varor och tjänster som tillsammans skapar bättre erbjudanden med ökat kundvärde. Syftet med arbetet är att få kunskap om ett tillverkande företag har de förutsättningar som krävs för ett erbjudande där vara och tjänst är fullständigt integrerade. Studiens forskningssyfte har varit undersökande samt beskrivande med en deduktiv teorianvändning. En kvalitativ forskningsmetod har använts vid studien, där forskningsstrategin utgjorts av en enskild fallstudie.
Marknadsinriktad miljökommunikation på Internet : försäkringsbolaget Folksam
Many companies are presently investing in different types of environmental strategies, and it is varying to what level they channel their resources to environmental efforts. It is also diverging to what extent organizations effort to profile themselves as environmentally conscious. This can be due to difficulties in reaching out to customers and to finding the most efficient method of green marketing communication.
The aim of this study is to analyse how an insurance company more actively can communicate environmental matters foremost in their contact with customers. One can in different mediums daily follow debates and discussions concerning the environment. Many insurance companies have also identified their role in performing green work.
Saving Lives of Mothers and Babies. An Assessment on Nurse-Midwives´ Knowledge in Bangladesh.
Introduction: Two women die every hour due to pregnancy and childbirth relatedcomplications in Bangladesh. It is well known that a strong midwifery profession is the key toachieving safer childbirth and it is the right of every woman to have access to a fully trainedmidwife and to a safe delivery. However this is not the case in Bangladesh. Today, theexisting nurse-midwives are not fully utilized for the midwifery services. The profession ismal-distributed, functioning as multi-purpose service provider and are not recognized as aseparate cadre of midwives.
E-förvaltningens roll i främjandet av demokrati. En fallstudie om offentlig förvaltnings relation till demokrati med stöd av IT
Information technology (IT) with its enormous capacity involves more and more in our daily activities and public sector is using IT to make their activities more efficient. The government goal with electronic government (e-government) among other things is increasing the availability and service to the public as well as improving the democratic process. Democracy can be strengthened by involving citizens in public decision making process but this goal has not been achieved yet and the development of e-government has mostly been focused on improving efficiency within administration and electronic services (e-services). Promoting the democratic process has been postponed in the development of e-government because of the lack of political commitment and decision. Digital divide is also preventing public sector to promote democracy with the support of IT.
Björnkram eller björntjänst? Möjligheter för personer med neuropsykiatriska funktionshinder att känna och uttrycka inflytande i insatser med avsikt att bidra till deras delaktighet i samhället.
In Sweden there are laws and recommendations from The National Board of Health and Welfare about the importance of a user's involvement in and possibility of influencing services directed at them. Even with such good intentions the same board reports that it is hard to know if people experience that they do. The purpose of my study was to examine how professionals can use their knowledge to help users increase their sense of influence in services that they use. My focus has been on adults with neuropsychiatric disabilities within the autistic spectra, such as Asperger syndrome, and on the professionals working with them. The specific problem among people with neuropsychiatric disabilities is a lack of social skills.
DK:s kommunikation, informations- och dokumenthantering med hjälp av Microsofts produkter
Idag leds företag av tre hörnstenar: kommunikation, informations- och dokumenthantering. Dessa begrepp hör ihop och förutspår framtiden för företaget. Detta är även ämnet som denna rapport berör. Rapporten beskriver 10 poängs examensarbete, som utförts som en del i vår utbildning.Kommunikation är alltså en mänsklig handling, något som vi gör och information är det vi utbyter genom att kommunicera med varandra. Information är något som finns överallt idag och berör oss alla på olika sätt och vis.
Ansökan om körkortstillstånd via Internet
Länsstyrelsen i Stockholms län hade en projektidé som gick ut på att det skulle
skapas en Internetbaserad ansökan för körkortstillstånd med behörighet B,
inklusive hälsodeklaration. Även en optiker skulle kunna fylla i ett
synundersökningsformulär via webben. Dessa skulle sedan knytas ihop för
behandling av den Länsstyrelse där den sökande bor. Alla personer som skall
använda tjänsten måste inneha ett personligt medborgarcertifikat som används
för elektronisk signering av ansökan. Optikern behöver ett företagscertifikat
för att identifiera sig.
Vi utvecklade två interaktiva användargränssnitt samt ett gränssnitt där
administratören kunde hantera all data som inkommit.
Smålands museums bibliotek : underlag för en handlingsplan för biblioteksverksamheten grundad på de anställdas informationsbehov
Smålands museum, the museum of Småland, is a museum for the county of Kronoberg, a mission given to the museum by the state and county council. The main fields of the museum are the cultural heritage and the history of culture of the region. The museum of Småland is also the Swedish museum of glass. This Master s thesis focuses on the information requirements of the employees at the museum of Småland. Because of the financial status of the museum, the librarian that worked at the museum had to quit about four years ago.
Strategic environmental management in a service organization : a case study of Swedbank
During the past decade environmental challenges have been intensified and given increased attention. This implies that businesses in all sectors strategically need to manage these challenges. The service sector is often considered as a sector with a low environmental impact if the direct environmental aspects are assessed. Still, it has been argued that the environmental impact that the sector gives rise to can create severe indirect environmental
impacts. The products and services that are produced by this sector have a relatively limited use of physical resources which may make the environmental impact challenging to visualize.
Banks belong to the service sector and it is partly banks that make the development of societies possible.
SharePoint teknologi? en utvärdering av tekniken och dess möjligheter
Microsoft har utvecklat ett verktyg för informationsdelning och samarbete, detta mjukvarupaket är känt under namnet SharePoint teknologin. Vi har i detta examensarbete extraherat delarna av SharePoint teknologin. Vi fann, att paketet innefattar två huvudsakliga mjukvaruapplikationer som namnges SharePoint Services och SharePoint Portal Server 2003; vidare fann vi att SharePoint Service kan användas på egen hand, och att SharePoint Portal Server 2003 bara är en extension. I vår uppsats undersökte vi miljön som krävs för att åstadkomma en framgångsrik installation. Vi beskriver de olika systemarkitekturerna som paketet kan arbeta på och vilka andra mjukvaror som är nödvändiga för att använda SharePoint teknologin fullt ut.
?Vem behöver anledningar när man har heroin?? ? En kvalitativ studie om socialsekreterarens erfarenheter av motivationsarbete med heroinmissbrukare ur ett förändringsperspektiv.
The purpose of this essay was to examine the different aspects of motivational work with active heroin-using clients from a social workers point of view. The further purpose of this essay is to also examine what the advancements and discouraging factors in such a motivational work might be. To attain this purpose we focused on these following questions:What might motivational work with active heroin-using clients look like?According to the social worker, what factors constitutes for a beneficial progress in the engagement of motivational work with active heroin-using clients?According to the social worker, what constitutes for discouraging factors in the engagement of motivational work with active heroin-using clients?We chose to do a qualitative study by conducting separate interviews with six social workers working in a social services agency, all of whom are working with drug-addicted adults. We then analyzed the answers by using an abductive research strategy, testing the collected empirical data against our chosen theoretical perspectives.
Fyra forskares informationsförsörjning och bibliotekets roll i denna process : en fallstudie på AstraZeneca R&D i Lund
Information is essential in order for pharmaceutical companies to be successful. This essay focuses on the information provision of pre-clinical scientists at AstraZeneca R&D Lund, and the role of the company library in this process. In semi-structured interviews, four pre-clinical scientists were asked to describe their information provision regarding what type of information they need, how they find it and what sources of information they use. Four librarians from the company library were also interviewed to give their perspective on the information provision of pre-clinical scientist. The study also aimed at comparing the image of the process as described by the scientists themselves and the librarians.
En Bättre Människa : En normkritisk studie av föreställningar om kön och sexualitet i berättelsen om normbrytande ungdom
This study aims to make out, which notions and ideas about gender and sexuality that comes into expression in the description of the deviant youth. This study is a narrative analysis, based on a queer theoretical approach. The queer theory directs attention to the normative frameworks on gender and sexuality. Queer theory also illustrates the relationship between the normative and what is considered abnormal/deviant. The study's empirical basis is 8 legal texts, legal documents formed in a Swedish context, which include the welfare state´s judiciary and social services.