Internet - and the website - has developed into an essential key for the relationship between enterprises and its customers. Today, a website might be the first or only impression a customer gets of a company. With this in mind we have focused our study on customer evaluations on websites. Social presence and its impact on people have so far mostly been given attention in the research of behavior in physical environments. However, in the electronic marketplace this has so far been overlooked, which is why our aim is to study how the presence of visitors impacts other visitors on the same website.

This study examines the effects of a person's appearence on grading. 80 teachers in Swedish have assessed a text, illustrated with a picture of the supposed author. The pictures were varied by attractiveness, personality in looks, and gender. Furthermore, a text illustrated by a drawing and an unillustrated text were also used in the study. The texts were sent to the teachers by e-mail and assessed on a scale from 1-10 and the Swedish grading scale IG-MVG (Did not pass ? Passed ? Passed with credit - Passed with great credit).

There is a relationship between confidence in management and personnel satisfaction. The personnel?s confidence in management can be seen as a fundamental tool which is needed to ensure the success of the organizations mandate. This study investigates how management works to create and maintain confidence. The conditions that management has for building confidence are explored, as well as the significance of leadership in the building of confidence.

PurposeThe purpose of this thesis is to investigate the market of pedagogic consulting and how the customers look upon these kinds of services and what the consultants think about the market. The following five questions were investigated:What is the situation of the market of pedagogic consulting?-          What needs and what demands are there of pedagogical consulting services? -          What are the economic possibilities for schools and municipalities to buy professional development and consulting services?What do schools and municipalities think about their needs and what do they think about buying professional development from consultants?-          How are the professional development offerings of the consultants recieved by schools and municipalities and is there a difference between the private and public sector of education? -          What impact could professional development have on schools?In what way is the marketing for pedagogic consulting done?Method In this study I have chosen to have a qualitative approach with an abductive perpective. I made these choices to get closer to what I wanted to investigate. Through the abductive methodology it was possible to go between theory and empirics.

Researchers and practitioners have recognized the need for ?transforming? every policy of the company into a competitive advantage tool. Thus, both the pricing approach and the supply chain practices of the firm have emerged as an important determinant of success. In this study, however, we are not only interested in these two aspects, but also in a third one-namely cultural conflicts as an obstacle and challenge. The interaction of the tree factors is extensively presented against the backdrop of Skanska and four of their closest Polish suppliers.

Informations- och kommunikationskanaler har ett stort inflytande vad gäller framgångsrikheten inom företag. Studier har visat att många organisationsförändringar resulterar i en negativ effekt på grund av bristande kommunikation. Anledningen kan vara att antingen för få eller för många kanaler används. Syftet med undersökningen var att bidra med beskrivande kunskap om vilka kommunikationskanaler som används internt inom företag. Undersökningen bidrog även med kunskap om vilka skillnader vad gäller användandet av informations- och kommunikationskanaler mellan större företag och mindre företag. Olika teorier beskrevs i ett teorikapitel som använts i undersökningens forskningsområde.

Informations- och kommunikationskanaler har ett stort inflytande vad gäller framgångsrikheten inom företag. Studier har visat att många organisationsförändringar resulterar i en negativ effekt på grund av bristande kommunikation. Anledningen kan vara att antingen för få eller för många kanaler används. Syftet med undersökningen var att bidra med beskrivande kunskap om vilka kommunikationskanaler som används internt inom företag. Undersökningen bidrog även med kunskap om vilka skillnader vad gäller användandet av informations- och kommunikationskanaler mellan större företag och mindre företag. Olika teorier beskrevs i ett teorikapitel som använts i undersökningens forskningsområde.

 The luxury market has steadily grown from the industrial revolution and onwards. Changes in society, trends and the increased living standards has enabled more people to consume luxury goods.The world is going through a major economic crisis at the moment. Studies shows that companies that have focused on added value rather than lowering prices has survived past financial crisis. It is also obvious that companies act very different during times of crisis. Adding to the problem is trends that point to a more careful consumption and environmental awareness.

Vi har valt att studera mobbning och utanförskap inom förskolan. Mobbning förekommer inom olika miljöer men vi måste begränsa vår studie. Mobbning är även ett begrepp som är svårt att definiera och det finns olika teoretiska uppfattningar. Detta är intressant att undersöka. Studien påbörjades med intervjuer.

Denna studie åsyftar att undersöka om produktutvecklande B2B företag använder sig av sina kunders tysta kunskap i sin innovationsprocess. Studien ämnar även att undersöka vilka redskap eller stimuli som de berörda företagen företrädesvis använder sig av i kunskapsdelningsprocessen.Den undersökningsmetod som valts är en flerfallsstudie av kvalitativ art och den har bedrivits genom semistrukturerade intervjuer. Data analyserades genom en abduktiv analysmetod. Fem produktproducerande företag har deltagit i studien. Resultatet visar att de redskap och stimuli som används mest frekvent av de undersökta företagen i avsikt att nå sina kunders kunskap är förtroende, "face to face" möten, prototyper och bilder.

Vi har valt att studera mobbning och utanförskap inom förskolan. Mobbning förekommer inom olika miljöer men vi måste begränsa vår studie. Mobbning är även ett begrepp som är svårt att definiera och det finns olika teoretiska uppfattningar. Detta är intressant att undersöka. Studien påbörjades med intervjuer.

The purpose of the study is to explore preschool teachers experiences of how immigrant parents become involved in the preschool activities and how their linguistic and cultural background appears in relation to participation.The survey was conducted through individual interviews with eight preschool teachers working in various multicultural preeschools.The results of this survey shows that the preschool teachers perceive that parents with different cultural and linguistic backgrounds are reluctant to participate in various forms of cooperation, such as parent meetings. Preschool teachers believe that the lack of parental participation depends on the parents linguistic and cultural backgrounds, such as different approaches to understand the pre-school educational activity or the view of parenting, and other things such as language difficulties.Another result reveals also a great lack of written methods, because teachers sometimes face difficult dilemmas. To seek itself the right approach in a current situation can be both difficult and time consuming, therefore, the preschool teachers wish that there were already complete methods for use..

Our purpose is to display the meaning of fan clubs and further reveal the potential value of fans. This study has an abductive approach with a qualitative data collection, where empirical material has been collected through a micro netnographic study along with qualitative interviews. IKEA and IKEA Family have been applied together with virtual fan clubs to study the fan club phenomenon. The study is based on prior literature concerning loyalty, customer clubs and brand relations. This theoretical framework was chosen to fulfil the purpose of unveiling the meaning of fan clubs and the potential value of fans.

Today's young people increasingly tend to sit at home and relax, instead of being out and meet friends. This is based on my observations from my experience as a teacher. They are more and more in front of their computers and living their lives through their various Internet sites. There I was, stuck on how they behave in their environment, both private and public but also to their friends and their families versus their "internetlife". Young people are more and more at home and even the daily discussion are now placed on the internet instead of face to face communications or on the phone.This essay deals with the subjects selfrepresentation and self-identity that Erving Goffman handled in his bookThe self in everyday life respectively Anthony Giddens in Modernity and Sef-Identity.

Title: Artists? identity and image ? a brand perspective The purpose of this study has been to create an understanding of how artists in the music business can be seen as brands and to see what stands out when having this approach. During the study we have focused on the two terms identity and image. We find this issue interesting and relevant since branding has been widely discussed in business economy, but not enough when it comes to artists in the music business. To answer our research question we have targeted three aims for this essay, which is to clarify and analyze:? Identity and image when people are viewed as brands? What specifically characterizes the image of the artists when they are seen as brands and what it might mean that artists are considered as brands? How artists identity and image can be highlighted, shaped, influenced and how it can changeIn this study we have used a qualitative approach to get the topic in depth and gain a greater understanding for the subject.