Interaktionsloggning i Scania Interactor

Sammanfattning

Scania provides a fleet management system for hauliers who want to control their fleets in an

efficient way. The system includes an onboard computer with touch screen called Scania

Interactor where the driver can access GPS navigation, order support, message service and other

functionalities. The purpose of this thesis is to develop a concept for logging the user interaction

on the Interactor and analyze the result which enables further development and optimization of

the interface.

A demonstration application is designed, implemented and tested for the purpose of showing the

possibilities and difficulties with logging of interaction. The result shows that logging is quite

easy to implement and that the amount of produced data is small and therefore not expensive to

transfer via GPRS to a central server where searching and analysis can be done. On the other

hand, the biggest challenge lies in the analysis and interpretation of the logged data and to apply

it to the development of the interface. Logging of interaction can not answer questions about the

user’s opinions but can at least point out potential flaws and areas that can be improved.

Another issue related to logging of interaction is the legal aspect. Two laws have been identified

and need consideration before logging can be implemented in reality.