3 uppsatser
En kvalitetsförbättrande metod som senaste åren blivit vanlig inom Hälso- och sjukvård är Lean Healthcare - en verksamhetsfilosof som går ut på att eliminera slöseri och skapa värde för patienterna. I takt med att informationssystem och informationsteknik (IT) har utvecklats har …
… retrieved from the Manor archive. Through litteraturestudies many answers and suggestions have been confirmed, like pieces in a puzzle completing the historical puzzle. The knowledge from eyewitneses among some important persons has been revealed through interviews and photos …
… quality costs incurred in connection with the complaint process, and to make suggestions for improvements. The study began with a literature review of relevant theories in the field. This was made in order to create a solid foundation about common poor quality parameters, but …
