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a study of how to maintain the customer satisfaction while reducing the overall service offer
… bank that started the process of removing cash management. The purpose of this study is to find out how the banks could keep their customer satisfaction when removing cash management. When doing the study, the rescindment of cash was a deduction of a part of the service …
En kvalitativ studie om polisyrkets påverkan på den enskilde individen med fokus på roller samt emotioner
The purpose of this study is to gain a better understanding about the police profession's impact on the singular individual, with a focus on roles, regions and emotions. The main question is to understand if and then so, how individuals outside of work will be affected of the …
En kvalitativ studie om socialsekreterares tolkningar av 2 § LVU utifrån intersektionalitet och makt
This study regards the Care of Young Persons Act, LVU, and the 2 § that focus on parent inability to care for their children. The assessment of parent ability to care for their children is performed by social workers in different municipalities. The law leaves room for …
Organisationsfaktorer, ledarskapsmodeller, förutsättningar och medarbetarens hälsa
The purpose of this study was to examine leadership in the public sector based on leadership models, organizational factors, conditions and health of employees. The study was divided into sub-study one and two. In sub-study one the design was an observational study using cross …
En studie av hur svenska fredsaktivister navigerat sitt fredsengagemang sedan Rysslands fullskaliga invasion av Ukraina
This case study examines how individuals involved in the Swedish peace movement have navigated their peace activism due to the intensified security debate which followed Russia’s full-scale invasion of Ukraine in February 2022. By conducting semi-structured interviews with peace …
… who do not agree on which measures are the most effective. Therefore, this study aims to investigate, through a textual analysis, how preventive measures against gang crime are portrayed in editorial texts and news articles between the years 2020-2023. The more specific aim of …
en analys av kvalitetsbegreppet och dess betydelse fö utformandet av bibliotekets inköpspolicy
… towards their book collection. The method I have used has been a literary study combined with a small empirical study, in which I sent out an e-mail asking librarians if they have any definition of quality that they follow when it comes to purchasing fiction to the library. The …
en studie av 21 drabbade objekt i södra Sverige
… damages were over represented during 1999 and 2000. It was therefore a need to study the problem in order to see what could be done to reduces these damages. A filed study was carried out on 21 subjectively selected stands from the following five districts: Vänersborg …
Om konsten att lära andra att söka och använda information
… do, how is this ability used in everyday library practice? The aim of this study is to investigate librarians' conceptions of the pedagogical role, as it is expressed in their didactic interaction with the users. The research questions focus on librarians' experiences of …
This study investigates verbal and visuospatial memory strategies used by individuals with perceptual or cognitive disabilities. The groups concentrated on in this study are deaf individuals who are native sign language users and individuals with dyslexia. The study comprises an …
… are several methods of evaluating body fat, none are without criticism. This study will discuss the various methods of evaluation including morphometric techniques, ultrasound, and absorptiometric methods. Other topics discussed in this study will include the various factors …
En studie av hur erfarna Internetanvändare hanterar informationsmängden på nätet
Abstract Purpose/Aim: In my essay I study the use of Internet with information overload as my perspective. I compare two age groups in order to find out whether there is a difference between generations in how they use the Internet and experience the vast amount of information …
… and its implications for work performance. The participants in this study work for a call center company situated in the southern part of Sweden. The hypothesis is that a high degree of self-efficacy exerts a positive effect on work performance. Furthermore, the study seeks to …
Purpose: The purpose with our study is to accomplish a quantitative research of all municipalities in Sweden and see why they apply Balanced Scorecard. The study will also investigate the spread of Balanced Scorecard, even the benefits and how they use it. Method: In our study …
En bibliometrisk analys av litteraturvetenskapen
The aim of this Master's thesis is to study whether bibliometrics can serve as a method to analyse the humanities. To investigate this a literature study was conducted that examined previous studies concerning bibliometrics and the humanities. Furthermore a bibliometric analysis …
