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As IT service departments in organisations are becoming more complex and customised, the indirect costs are increasing in relation to the total costs. The difficulty of fully estimating and identifying the spread of the cost in the IT service department is increasing. As a …
En studie ur ett tidsrelaterat perspektiv
… to describe advertising in relation to other marketing perspectives such as Service Marketing and Management, Relationship Management and CRM. Also we aim to explore the different fields within Internet related marketing such as communities and describe advertising in relation …
Despite the fast growing development of IP-telephony services, only a small number of people in Sweden use them. Of the total amount of fixed telephony subscriptions, maximally five percent are based on IP-technology. Through an exploratory study, the main purpose with this …
… att det inte finns n?got signifikant samband mellan sjukn?rvaro och public service motivation (PSM) p? arbetsplatsniv?, eller mellan sjukn?rvaro och anpassningsutrymme.
En kvalitativ intervjustudie om socialsekreterares perspektiv p? arbetet med ungdomar i riskmilj?
… The study helps draw attention to the potential challenges that social services face when motivational work is insufficient, and the concern is not sufficiently high to warrant the use of coercive interventions. Our empirical material was collected using semi-structured …
En kvalitativ unders?kning av sambandet mellan straff och rehabilitering inom svensk kriminalv?rd.
… and support? Thirdly, what effects do political decisions have on probation services' operations and clients' chances for recovery?? A qualitative study was conducted with semi-structured interviews with twelve respondents, eight probation clients, three probation officers and …
… deduction within the Social Insurance Code and the Act Concerning Support and Service for Persons with Certain Functional Impairments. The primary focus is on the differing perspectives of the Swedish Social Insurance Inspectorate (ISF) and the Swedish Social Insurance Agency …
This study examines how social workers in child and youth units within Social Services perceive and experience working with violence in young people's intimate relationships. The study aims to highlight whether there is a need for a domestic violence team within the child and …
… relationship between a producer and customer. These factors are product- and service exchange, communication, strategic purchase and social exchange. In this examination we have showed that there are differences in the relationship between public- and private customers. Public …
en undersökning av elektroniska biblioteks hemsidors form, innehåll, struktur och användarstöd
… between text and graphics. Content refers to the type of information and services that an electronic library offers. Structure is concerned with the guiding principles that have motivated the grouping of information and services on the homepages. The final aspect, user support …
Kultur-, informations- och fritidsutbudet för ombordanställda i svenskflaggade handelsfartyg.
… and leisure possibilities that offer them by the Swedish GovernrnentSeamen's Service, HKF.The objective with this work is two folded: first of all suggest some actions to be taken inorder to improve the situation for seamen, based on the results from interviews with crewsonboard …
… L group and it consists of stock items because it offers the customers good service at a cheap price for the company. For every group there are suggestions of how they can be controlled and followed up. When categorising the items we presumed that the A group was the most …
… statorpakets-tillverkningen med avseende på lagernivåer, kapitalbindning och servicegrad. Den första delen av arbetet inriktades på att kartlägga produktionsplanerings- och tillverkningsprocesserna. Utifrån kartläggningen utvärderades fem tänkbara produktions-planeringsmetoder …
Gratisprincipen och avgifter på svenska folkbibliotek : en enkätundersökning utförd på Norrköpings Stadsbibliotek och Eskilstuna Stads- och Länsbibliotek
… among other things, that 60,9% cannot consider paying for any of the free services offer by the libraries today, 21,3% answered that they could possibly consider paying for some of the services and 17,8% answered that they didn't know. 76% would rather pay for a library card …
en fallstudie på AstraZeneca R&D i Lund
… seems to be a need for the librarians to make their users more aware of what services they can provide apart from making print journals available. Comparing the image of the information provision of pre-clinical scientists given by scientists and librarians, no big …
