4 937 uppsatser · sida 43 av 60
- en utvärdering av marknadsföringsstrategier
… legat som grund för studien; Interaktiv kommunikation, Involvement theory, Service Value Chain, Grönroos-Gummesons kvalitetsmodell samt Marketing Mix. Genom dessa teorier kan man få en bild av hur graden av involvering påverkar konsumenternas köpbeteende, effekterna av …
en juridisk studie av LVU-domar med barn tillföräldrar med utvecklingsstörning
… the consequences which are determining. The Supreme Court approved the Social service request concerning committing care in three of the eleven cases I have studied and they stated lack in material, social and intellectual areas, and also the immatureness of the parents and the …
En studie kring föreställningar om kvinnliga brandmän och brandmän med utländsk bakgrund
… are difficulties for those groups of people to be employed in the Swedish fire service. Can there be ideas of these groups which are not favourable for them? And if this is the case, can those ideas be explained by gender theory about construction of masculinity? The purpose is …
En fallstudie på NetOnNet, Elgiganten och dess kunder
… och utvärdera NetOnNet och Elgigantens syn och även deras kunders syn på service mellan e-handel och butik. Metod: En fallstudie har genomförts på företagen. Primär data samlades in genom semistrukturerade intervjuer samt enkätundersökningar. Resultat & Slutsats: Respondenterna …
En studie av försäljning inom ett tjänsteföretag
… Sist men inte minst försöker vi kartlägga hur organisationen arbetar med service- och försäljningsfrågor och kombinationen av dessa. För att nå svar på det uppmärksammade problemet genomförde vi intervjuer med bankpersonal och ledning på en utvald bank, men spritt mellan olika …
… 7450 ESS-1 switch. The proposed solution is to use Virtual Private LAN Service (VPLS), though the exact implementation required is unknown. Additionally JEAB have asked for research into GPON and VPLS in order to improve their understanding of both techniques. This would be of …
analys av behovet av stöd och vägledning
The purpose of this report is to study the relationship between the rescue service fire prevention activities and the number of arson fires in schools. An objective of the project is also to investi-gate the need of developing national methods for fire prevention. The results …
The Constructed Realities of SAS Ground Service Employees Regarding the Preparatory Period of Strategy 2011 Organizational Development Program.
… of employees including top management to workers of Scandinavian Airline Service (SAS) regarding a new change program and to find out the possible social construction among them. In particular, it searches for the constructed reality of SAS ground service employees at Malmö …
… rebranded bank ”Jyske Bank”, seek to research deeper within the field of service sector rebranding. The internal communication used in connection to the rebranding, will be analyzed in order to investigate what initiatives Jyske Bank’s organizational leaders launched to …
Setting the Retail Stage for Post-modern Servicescape Interactions
… we conducted observations guided by Kenneth Burke’s Pentad.The retail servicescape at WEEKDAY is conceived as a metaphorical stage where drama unfolds, analysing and defining the retail space using Kenneth Burke’s pentad of dramatism. We concentrate on the use of two terms of …
Summary Title: How to make decisions on software based service development in the mobile handset industry. ?The Rapid Model for Holistic Application Evaluation Authors: Per-Inge Andersson Patrik Dreveborn Tutors: Björn Regnell, Department of Computer Science, Lund University …
att nyttja potentialen i den interna förmedlingen av kunder
… with offices located all over Sweden. The corporation offers a wide range of services and a lot of the customers are small businesses active within the green sector. An analysis of the corporation made in 2006 showed that one of LRF Konsults weaknesses is that many customers are …
… paper exemplifies how the physical environment affects clients? experienced service quality and how companies work with the physical environment. In the empiric study, we conducted a case study and studied two hairdressing saloons. The study showed a connection between physical …
… of this thesis is positioning and customer retention in newly started small service businesses. The thesis is based on the case study of two small newly started service businesses: Kåffe In that is based in Skellefteå and Lundström Aaro Design! which is based in Umeå. The thesis …
Quality Assurance in Service Procurement --- Total Quality and Total Quality Management refer to popular management philosophies in organizations these days. The purchasing department has an important part in the strive for organizational quality as several studies show …
