Uppsatser om service
4 937 uppsatser · sida 37 av 60
Kandidatuppsats · Mälardalens högskola
”Din katalog ” tjänster från Konsult och Service? presenterar de tjänster som förvaltningen Konsult och Service inom Västerås Stad (läs kommun) erbjuder. Katalogen är två år gammal och mitt examensarbete har gått ut på att uppdatera och omarbeta katalogen efter de förhållanden …
Kandidatuppsats · Lunds universitet
… between private and public bodies, primarily within three important service areas, can be visualised in light of the fact that they have experienced different forms of readjustment. We have chosen to study this by looking at the restoration work taking place after the hurricane …
Studentarbete · Lunds universitet
… Management, men presenterar även ett tredje alternativ kallat New Public Service. Genom att studera vilka typer av chefer som kommuner önskar rekrytera har vi härigenom observerat vilket förvaltningsideal som styr vid rekryteringsprocessen och om detta ideal är under förändring …
En studie av hur bibliotekariens kompetens och yrkesroll påverkas av Bibliotekstjänsts profiltjänster
Magisteruppsats · Lunds universitet
… however, many libraries have complemented the binding booklets and other services from Bibliotekstjänst by other ways of acquiring books, such as Internet bookshops, while other libraries have stopped using the binding booklets altogether. There are various reasons for this …
Kandidatuppsats · Lunds universitet
… I interviewed five social workers to find out what attitudes the social services have regarding adoptions. My other questions were how the childs best interest is considered when a parent wants to place a child in an adoptivefamily, and which parents decide to place their child …
Magisteruppsats · Lunds universitet
… and economics, Urban and rural districts, Democracy and accessibility, The service of the library, The meeting place and To replace a closed down library. Through these subjects we could analyze the debate. We found that the local public library branch is an important part of …
Kandidatuppsats · Lunds universitet
The purpose of this thesis was to increase our understanding of how the social service in Sweden deals with reported incidents of addiction to medicines. Another purpose was to point out the different opinions concerning addiction to medicines amongst actors as well as possible …
Magisteruppsats · Lunds universitet
… has been concluded that actors of communication technologies, goods and access services will compete fiercely. The barriers of entry will however be high. When it comes to content services the situation is completely different. These actors will, to the largest extent, meet …
Kandidatuppsats · Lunds universitet
Teorier inom företagsekonomi tillika service management, talar för hur verksamheter med ett tydligt koncept kan detaljstyra och därmed säkerställa sin kvalitet. Detta kan, enligt befintliga teorier, göras då ledning, personal och gäster inom det tydliga konceptet ses som …
en fallstudie av Nederluleå Församling
Kandidatuppsats · Luleå
… lyckats bättre med att påverka målstyrningen inom fastighetsverksamheten än i serviceverksamheten (distrikten). Förklaringen ligger i att fastighetsverksamhetens aktiviteter kan kopplas till en specifik insats, något som serviceverksamheten saknar. Detta har visat sig i …
en fallstudie inom tandvården
Kandidatuppsats · Luleå
… guarantees and how they motivate their guarantee obligations. We found that service guarantees? shaping and application should be simple and obvious. The guarantees should also be reasonable in relation to the situation. Furthermore we found that the purpose with service …
en fallstudie <br /> av Källan Hotell Spa Konferens AB
Kandidatuppsats · Luleå
The purpose of this study has been to find out how service companies work to increase the value of their trademark. A case study with personal interviews was chosen as data collection method and as case study object a service company was chosen. The result of the study shows …
användning av LibQUAL+ i Sverige
D-uppsats · Högskolan i Borås
The aim of this master thesis is to measure library service quality in two groups of libraries, newly developed and well established, and to see if there are any differences in the users perception of the dimensions in LibQUAL+. The thesis also examines the different perception …
D-uppsats · Högskolan i Borås
… for handicapped and the concentration of IT. The library staff and the special services received much praise. Factors that affected the library use of the group in a positive way were the library staff, the special services, interest for reading, the attitude to the library, the …
D-uppsats · Högskolan i Borås
The aim of this thesis was to describe the services offered to students with dyslexia, and from a service- and quality perspective describe how the consumers of these services experienced the supplied services. Dyslexia refers to certain problems with the written language. With …