324 uppsatser · sida 1 av 22
En studie av kunskapsläge, hinder och strategier inom kommunal förvaltning
”Ecosystem services are the ecosystems direct and indirect contributions of ecosystems to human well-being.” In order to reach the generation target and the environmental objectives it is important to increase the awareness of biodiversity and ecosystem services and it’s …
Public service i ett förändrat medielandskap
… is a qualitative study of the public debate regarding the role of Public service in the media converged society today. The purpose of this thesis is to examine how the public debate, that is the Swedish Public service television and people with broad representative knowledge …
a study of how to maintain the customer satisfaction while reducing the overall service offer
… When doing the study, the rescindment of cash was a deduction of a part of the service, compared to the normal adding or starting of a service. The study was done through a focus group that was the base of a questionnaire that got answered by 125 respondents. A regression …
… reasons why these devices are so popular, is because of the large amounts of services or ”apps” that they can provide for the user. They can do a lot of things that makes everyday living easier for the users. The focus of this study is to find out what kinds of mobile services …
Möjligheter och förutsättningar för personal och verksamhet att arbeta med bemötandefrågor på bibliotek.
… We were also interested in knowing how a library can work to become more service oriented and customer centred. We conducted six interviews with librarians located at three different libraries in Sweden. We used three theories to explain our aim. These are Jürgen Habermas theory …
Om public service-reportrars syn på sin roll i relation till användarskapat innehåll och medborgarjournalistik
… status as a result of this new media world. Journalists employed by the public service broadcasters have got the most specified and explicitly expressed task with their responsibilities for contributing to a democratic society and an active citizenship, as stipulated by the …
en nätverksansats i den nya ekonomin
… the thesis are results from a study of the market for Internet based financial services.
The aim of this Masters thesis is to examine the user service discourses in the field of public libraries that can be identified in four Swedish library journals. Also which underlying causes that control the discourses and the consequences of them are examined. Questions in …
In today s society, services are becoming more and more important. They are however, partly because of their immaterial nature, separated from traditional merchandise, why the marketing and producing of them differs. Quality errors in a service are often difficult to discover …
En studie om empowerments påverkan på frontpersonalen i tjänsteföretag.
This thesis is about how the front-staff in two service companies experience empowerment. Competition for business in today's society is becoming increasingly fierce, which means that they must find a way to differentiate themselves from competitors. Service has become a way to …
… på gatan Grensen. In this report, we investigate whether a personal shopper service is good to introduce in a fashion chain with a broad audience in the low price segment. We work with Gina Tricot headquarters where we will develop the service along with Fredrik Appelqvist …
This master thesis is a study of a new electronic library reference service-project called Speak instantly to a librarian and the purpose of the thesis is to investigate a new electronic reference service and how the librarians who work with it experience it. This should be seen …
En studie av socialtjänstens yttranden
… important to pay extra attention to crimes committed by juveniles. The social services authorities are considered to have the best resources and competence to handle this group of juveniles. In the criminal law process the prosecutor requests a statement regarding the young …
… girls who are exposed to honor-related violence and oppression, and howsocial services and shelters cooperate on issues of honor. We have chosen to focus on girlswho are victims of honor-related violence, but we are aware that even boys and men face thisproblem. The study was …
vackrare infart till Vilhelmina
… many inhabitants travel long distances to work, shopping and municipality services. The Vilhelmina area was first populated by nomads coming from the west following the melting ice cap. Eventually, people became less nomadic and started to use reindeers for their food and means …
