Uppsatser om service industry
248 uppsatser · sida 7 av 17
D-uppsats · Handelshögskolan i Stockholm
… this thesis important. Under the assumption that apps can be regarded as a service, traditional service marketing theories have been applied with the research goal to map existing business models, evaluate revenue potential and understand best practices of marketing techniques …
C-uppsats · Handelshögskolan i Stockholm
… with procurement management expertise. The concept is called Vendor Management Services (VMS) and aims to standardize decision-making and lower costs through improved efficiency. However, studies have shown that VMS intermediary functions have negative impact on placement …
Kandidatuppsats · Södertörns högskola
… curve, the buying process, the agent's role, word-of-mouth and marketing of services and products company. In this essay, the authors investigated four tour operators and one traditional travel agency and everyone is placed in Stockholm. The authors has choosed to investigate …
en fallstudie på Bertling
Kandidatuppsats · Högskolan i Gävle
… concept in the organizational context in which the planning of flows, services and products are treated. Logistics handles supplier management, supply of materials, production and distribution. The distribution of goods can be managed with different types of transportation …
D-uppsats · Lunds universitet · 2006
… EU legal framework for the insurance industry embraces the Treaty freedoms of services, establishment and capital, the EC Directives and the ECJ case-law. The present thesis identifies numerous factors that hinder the Community insurance market integration and offers possible …
D-uppsats · Södertörns högskola
Term: Spring term 2007Study objects: Reitan Servicehandel AB, Vi-butikerna, ICA Sverige ABPurpose: The purpose of this study is to analyse how procurement is used as a strategy to achieve better competitive strength, within the retail food industry.Theoretical: The theoretical …
Examensarbete, grundnivå · Linköpings universitet
… R&S AB is Sweden’s largest wholesale company within the restaurant and food service industry. Servera R&S AB is the daughter company to Axel Johnson AB, which in turn is a part of the Axel Johnson Group with Antonia Ax:son Johnson as the owner. Servera is a nation wide company …
en fallstudie av två säsongsbaserade hotell
Kandidatuppsats · Luleå
The purpose of this thesis was to study how internal marketing affects service quality in the tourism industry. It was decided to conduct a case study on two hotels with summer seasonal employees. Pite Havsbad and Strand Hotell Borgholm were chosen as study objects. The case was …
Kandidatuppsats · Luleå
… of this thesis is positioning and customer retention in newly started small service businesses. The thesis is based on the case study of two small newly started service businesses: Kåffe In that is based in Skellefteå and Lundström Aaro Design! which is based in Umeå. The thesis …
Customer centered environmental measures - A study of Pan Nordic Logistics customers demand for environment-friendly transport
Kandidatuppsats · Högskolan i Jönköping
Traditional product features such as price, quality and supply service have been extended and nowadays includes environmental aspects as well. It raises new and increasing demands on haulier companies. The transport sector is responsible for a large part of the pollutants …
Examensarbete · SLU
… the supplier. The focus of the market seems to be increasingly improving the services rather than the product. In order to develop services and technology, Fredells need to find a way to quickly resolve the low level of trust from their clients and create extensive and durable …
En historiografisk undersökning
Kandidatuppsats · Stockholms universitet
… as it's presented by Philip Kotler. Because the library can be seen as a service oriented organization Christian Gronroos theory of marketing in the service industry also has been used. A case study of the public library in Broby was made to illustrate how the public libraries? …
En fallstudie av Broby bibliotek
Masteruppsats · Uppsala universitet
… as it's presented by Philip Kotler. Because the library can be seen as a service oriented organization Christian Gronroos theory of marketing in the service industry also has been used. A case study of the public library in Broby was made to illustrate how the public libraries? …
En marknadsundersökning av bankens företagskunders attityder
Masteruppsats · Örebro universitet
… an example is that the bank should create a total experience around their core services. Other examples are the importance of personnel in the creation of customer satisfaction and loyalty and that the bank can provide all the available services in the market and that these …
Kandidatuppsats · Mälardalens högskola
… a whole new way of working with IT. The technique delivers web based services, which results in that the user no longer needs to install an application locally on a computer. Since the application no longer needs to run on a local entity, but in a datacenter located on a service …