Uppsatser om service development
585 uppsatser · sida 29 av 39
Kandidatuppsats · Lunds universitet
Abstrakt A footballs club of Malmö FF´s size and ambition on field must show the same level of ambition off field. With a hundred of thousands visitors every year to their home games, all the involved actors must work together and communicate efficiently to be able to offer the …
vindkraftsbranschens aktörers perspektiv på nätanslutning och tariffer
Examensarbete · SLU
… that there was a lack of insight in net companies and the pricing of their services. Therefore, the focus of this study has been on the insight of the net companies. There is also a law in the electricity act that states that electricity producing units with an effect of less …
En studie om Arbetsforum Sydost i Rågsved
Kandidatuppsats · Södertörns högskola
… staff experiences working as part of a project. A short summary of the social services development during the twentieth century and urban politics in the 1990?s in Sweden is used as a background for the local labour market project. The theories used deal with the social services …
En studie av uppfattningar och metoder inom SL
Kandidatuppsats · Karlstads universitet
Tjänstesektorn utgör idag över 70 % av BNP i Sverige (the world bank group.org, 2005), vilket innebär att tjänster är en viktig del i Sveriges ekonomi. Dock är misslyckandegraden hög när nya tjänster skall introduceras. En tänkbar orsak till detta är att företagen inte lyckas …
samband mellan hållbarhetsprestanda och finansiella aspekter i börsföretag
Magisteruppsats · Högskolan i Jönköping
… ”Building” and ”Mining & Metal”. Among the worst placed were different service industries like ”IT”, ”Media & Entertain-ment” and ”Services”. This supports the theories which state that those with the highest risk regarding the influence on the environment and human rights also …
En studie av HusmanHagbergs relationsmarknadsföring
Kandidatuppsats · Uppsala universitet
… agent market is especially complicated in many ways. An estate agency is a service company and works as a middleman between a buyer and a seller and therefore has a complicated relationship to its costumers. Further, estate agents work on a so called rarely buying market and …
En fallstudie om Cambio Cosmic på en vårdcentral i Landstinget Kronoberg
Magisteruppsats · Växjö universitet
… to a more efficient work pattern. The patients could receive improved service and information. In general, the staff thought that they had access to the right information for the care of the patient, but improvements were needed for access to information at the right point of …
Masteruppsats · Konstfack
… a phone directory which does not make external information retrievals. The service should contain both company and personal information, with name and phonenumber. Complete address information should also be available. The application should also manage different priorities and …
Kandidatuppsats · Högskolan Kristianstad
… life because of the strains they are exposed to. They need support from health services so they can manage to be a part of the ill person’s life. Aim: Describing experiences of being next of kin to a person with schizophrenia and there by increase the nurse’s understanding to …
D-uppsats · Högskolan i Borås · 2007
… at the user’s needs, wants and demands instead of the library collections and services. The method used is qualitative case study: semi-structured interviews with the library staff (librarians, assistants and a library manager), observation of the public library’s physical …
D-uppsats · Högskolan i Borås · 2007
… to this sphere. We can also see a tendency that the public library is a service institution that acts on the demands from users and other authorities in society. This can be a result of influence from the market, just as ideas that the public library should be engaged in …
Magisteruppsats · Lunds universitet
… leads to customer satisfaction and loyalty, lack of quality brings costs in service and replacements. To improve product quality, the developers need information and knowledge about what quality issues affect existing products. Most companies gather data from market about known …
Examensarbete · SLU
… extraction, nature conservation and other types of forest products and services that must be weighed together if the Rio Negron forests are to be sustainably managed. ? Similar to Swedish forests, the Andean Patagonian forests are relatively homogeneous and can be stratified …
Examensarbete · SLU
… due to poor fertility (no pregnancies in the herd during their last year in service). In a post mortem examination, 27 out of 34 experimental bulls had severe bilateral joint lesions (osteochondrosis dissecans) in their hind legs. None of 11 fertile control bulls had severe …
en process- och <br /> flödesutredning för förbättringar
Examensarbete, avancerad nivå · Luleå
… custom built interface, automatic refunds and extended education of customer service agents. Finally the study has, in complement to it’s non quantifiable improvements such as quality or increased customer satisfaction, capitalized the effects of the implemented improvements to …