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En studie av kunskapsläge, hinder och strategier inom kommunal förvaltning
”Ecosystem services are the ecosystems direct and indirect contributions of ecosystems to human well-being.” In order to reach the generation target and the environmental objectives it is important to increase the awareness of biodiversity and ecosystem services and it’s …
… competition among airlines. This fact forces airlines to continuously focus on service development in order to offer attractive solutions to satisfy customers changing needs and stay competitive. This paper focuses on service development at Scandinavian Airlines. The aim of this …
en undersökning av hållbarhetsdebatten via internet
… is not considered, in the pursuit of economical growth. The value of ecosystem services is largely invisible.ApproachThe work process consisted of literature studies, study visits on seminars, networking and the making of a website with forums. Spreading the word about my …
… originally based on a specific assignment given to the authors from ABB Full Service, a unit specializing in providing maintenance outsourcing: ?How can ABB Full Service expand its offering of providing fundamental maintenance by seamlessly incorporating the business concept …
En studie av små kunskapsintensiva tjänsteföretags utveckling vid samarbete
… Vivianne Holmer, Carl-Marcus Wahlstrom Examiner: Stig G Johansson Keywords: Services, cooperation, collaboration, customer offer, knowledge Title: Service firms in collaboration ? A study of the development of small service firms in collaboration Nutek presented numbers during …
- En studie om Public Service i ett förändrat medielandskap
ABSTRACT Title: The new Public Service Authors: Hanna Haeggström, Sara Marklund, Madeleine Olsson Level: Bachelor thesis in Media and Communications Studies Supervisor: Olof Hultén Location: School of Communication and Design, University of Kalmar, spring 2008 Language: Swedish …
… to investigate a possible connection between the development of mobile library services in Sweden and the development of cultural policy during 1945-2006. Our main question is: is there a connection between the development of the mobile library services in Sweden, as described …
… market of pedagogic consulting and how the customers look upon these kinds of services and what the consultants think about the market. The following five questions were investigated: What is the situation of the market of pedagogic consulting? - What needs and what demands are …
This master thesis concerns the subject of a reference service named Book-a-librarian. The service makes it possible for the library-user to indulge in a subject with the help of a librarian after having made an appointment in advance. The main purpose of this thesis is to study …
Hur Design Thinking kan användas som strategiskt verktyg för affärsutveckling
… är ett spännande och fortfarande relativt outforskat område med rötter i Service Management. Med hjälp av designerns verktyg och metoder och en mångvetenskaplig grund med fokus på kundens behov kan Design Thinking bidra till att utveckla produkter och tjänster och genom detta …
… reasons why these devices are so popular, is because of the large amounts of services or ”apps” that they can provide for the user. They can do a lot of things that makes everyday living easier for the users. The focus of this study is to find out what kinds of mobile services …
Likheter och skillnader mellan frivilliginsatser & tvångsvård i ärenden med barn som har en eller två föräldrar med psykisk funktionsnedsättning.
… of this thesis is to compare and analyze Malmö Aviation and Rica Talk Hotel's service culture. This is done by examining three themes, the organizations ways of working with training, motivation and empowerment of frontline employees. Method: The essay is a case study-based …
En analys av servicekulturen på Malmö Aviation och Rica Talk Hotel
… of this thesis is to compare and analyze Malmö Aviation and Rica Talk Hotel's service culture. This is done by examining three themes, the organizations ways of working with training, motivation and empowerment of frontline employees. Method: The essay is a case study-based …
<em>En studie om hur planeringsarbete av en tjänstelansering lämpligen kan bedrivas</em>
Service delivery acts like a process. This can enable the possibility of attracting attention towards the company who’s making use of this, furthermore generate several opportunities. However, it’s far from easy to deliver new services. To successfully deliver a service are …
… to increasing internationalization among small Swedish IT- companies in the service sector. Sweden has a long history of foreign trade but in the beginning of the industrialization only large companies that produced goods answered for the foreign trade. Before, the Swedish …
