Uppsatser om self service
169 uppsatser · sida 2 av 12
Magisteruppsats · Uppsala universitet
… of and the risk factors for falls and to investigate level of fall-related self-efficacy and health-related quality of life in people living in community living, 75 years or older within Uppsala and Västmanlands county. A further aim was to identify predictive risk factors for …
Magisteruppsats · Örebro universitet
… there was a relationship between the level of cardio respiratory fitness and self-rated health, and between the level of cardio respiratory fitness and physical and mental ill-health. Method: The study was conducted using a quantitative method in the form of a cross sectional …
Kandidatuppsats · IT-universitetet i Göteborg · 2014
… the last decade. It’s possible to use something that’s called internet-based self-help services to help people with a gambling addiction. How to design them to optimally support the user is therefore something that is very important. We used general design principles as a tool …
Dess för- och nackdelar
Kandidatuppsats · Högskolan i Kalmar
… to understand and explain the advantages and disadvantages there is with the self scanning system. The advantages and disadvantages we will highlight from three different angels; the store management perspective, the staff perspective and the customer perspective. These three …
En studie av brukarnas självbestämmande och inflytande i vardagsrutiner ur ett assistentperspektiv
Kandidatuppsats · Karlstads universitet
… is described by their assistants. What interpretations of the concepts of self-determination and influence on special needs users' daily routines emerge from the assistants statements and what conditions can be seen? To reach a conclusion, focus group as a method was used. The …
En studie om delaktighet och självbestämmande för personer med insatsen bostad med särskild service enligt LSS
Kandidatuppsats · Linnéuniversitetet
In this study we have aimed to explore how participation and self-determination is implemented in the daily life of disabled people who receive support through LSS. The questions addressed concern possibilities/obstacles for the participation and selfdetermination of disabled …
En studie av dagligvarukunders uppfattning om den teknologibaserade självbetjäningstjänsten
Magisteruppsats · Karlstads universitet
… Genom att tillhandahålla teknologibaserade självbetjäningstjänster, så kallade Self-service Technologies, hoppas många tjänsteföretag kunna erbjuda sina kunder bättre service. Ett exempel på teknologibaserade självbetjäningstjänster går att finna i den svenska dagligvaruhandeln …
Socialarbetarens möjligheter för att stärka individens egna resurser
Kandidatuppsats · Karlstads universitet
… skills and knowledge, develop their own resources and to promote the use of self-determination. A qualitative study was done by interviewing six social workers working within the in social service’s department for family and individual welfare. Social workers were encouraged to …
En fallstudie av företaget Ving och dess kunder
Kandidatuppsats · Södertörns högskola
… the subject of customer satisfaction, quality of service at customer meetings, Self-Service technologies, quality assurance and gap in service. The study has concluded that the approach to service is relatively equal between the company and customers, but the future visions …
Kandidatuppsats · Blekinge Tekniska Högskola
… justified their choice with ease and less expense, which seems to be based in self-interest on their part. The study has shown that it is problematic to compare companies which not defer with the companies which defer. Revenue tends to vary more strongly in non-accrual business …
Kandidatuppsats · Sektionen för management
… justified their choice with ease and less expense, which seems to be based in self-interest on their part. The study has shown that it is problematic to compare companies which not defer with the companies which defer. Revenue tends to vary more strongly in non-accrual business …
En kvalitativ studie om self-service technology
Kandidatuppsats · Umeå universitet
I denna uppsats diskuteras företagens self-service technology (SST) vilket innebär att kunderna själva får utföra sina tjänster med hjälp av företagens SST. Genom att låta kunderna göra detta kan företagen exempelvis spara pengar på att omorganisera personal eller rent av minska …
Kandidatuppsats · Umeå universitet
… semistrukturerade intervjuer kartläggs utbudet och efterfrågan av tjänster och service i hotellbranschen. Dessa analyseras sedan mot den teoretiska referensramen. Studien avser även att som delsyfte analysera och beskriva om tjänsteutveckling ger ett högre kundvärde samt vilken …
Anledning till skiftarbete och kontroll i arbetet
Kandidatuppsats · Örebro universitet
… remain at a good health. Purpose: The purpose of this study was to examine the self estimated health of shift workers. This study concerns significant differences between self estimated health and: main reason for shiftwork, possibility to decide what to do at work and …
En kvalitativ studie om äldreomsorgens bristande lagstiftning.
Kandidatuppsats · Karlstads universitet
The aim of the study is to investigate how social workers relate to the self-determination in cases that involve people who have dementia. To investigate this we have chosen to build a qualitative study. The study is based on four interviews with social workers in elderly care …