4 111 uppsatser · sida 6 av 60
när en tjänst går från att vara avgiftsfri till att bli avgiftsbelagd
… data to answer our problem. Conclusions According to the theory, customer satisfaction can be expressed through a comparison between customer’s expectations and the experience of using a service, and there are also positive correlations between service quality and customer …
… frågor om Röda Korset samt 26 påståenden från mätinstrumentet volunteer satisfaction index. Resultatet från studien visade att variablerna, feedback från frivilligledaren, Röda Korsets utbildningar och volontärers trauman relaterade starkast till arbetstillfredsställelse …
Betydelsen av Kultur utifrån Nationalitet, Lingvistik samt Organisation i Multinationella Team
… to say something about how this type of team´s efficiency; when it comes to satisfaction and performance; was affected by national and linguistic heterogeneity within the team. While analyzing differences between the teams? efficiency when it comes to satisfaction and …
… input. More specifically, the study focuses on how perceived justice, customer satisfaction and loyalty are affected depending on the customer's input and received treatment. An experimental study with 263 respondents showed that the perceived justice and loyalty intentions …
-Karaktärsstyrkors samband med psykologiskt välbefinnande, arbetstillfredsställelse, harmonisk- respektive tvångsmässig passion och stress
… the relationship between character strength and psychological well-being, job satisfaction, harmonious- and obsessive passion and stress. The results showed that wisdom, kindness, social intelligence, curiosity, hope, creativity, spirituality and love was positively correlated …
… using the theoretical concepts of empathy, compassion fatigue and compassion satisfaction. Nine qualitative interviews with health care professionals were conducted and the material was analyse dusing thematic analysis. Results were deductively found in thematerial, using the …
En vidareutvecklad modell baserad på modellerna American Customer Satisfaction Index (ACSI) och SERVQUAL
… är vedertagen för mätning av servicekvalitet och modellen American Customer Satisfaction Index (ACSI) är vedertagen för mätning av NKI. Detta har legat till grund för arbetets problemformulering och syfte. Syftet med arbetet är att skapa en vidareutvecklad modell för mätning av …
… as a supportive environment. The purpose of this study was to describe job satisfaction among employees and to analyse a possible connection between job satisfaction and employees experiences of SOC. The approach in this study was quantitative and the method used was a …
”En kvalitativ studie med sex unga kvinnliga beteendevetarstudenter”
… purpose has been to investigate whether traditional work motivation and job satisfaction theories are applicable for young people today. The empirical material is based on interviews with six women who study behavioral science at various levels. The results show that work seems …
En kvantitativ tvärsnittsstudie
… bestod av självskattningsskalorna QOLI (Quality Of Life Inventory) och SWLS (Satisfaction With Life Scale). 130 deltagare genomförde studien varav 54 är frivilligt barnlösa individer och 76 är föräldrar. Studien visade att det inte finns några signifikanta skillnader mellan …
Many persons with long-term illness experience a decline in their quality of life. Perceived Quality of Life is a subjective term based on prior personal experiences and is highly individual. The aim of this qualitative study was to investigate perceived Quality of Life in …
en studie av tidigare elever vid en I Ur och Skur förskola på Lidingö
Aim The aim with the work is to investigate if outdoor life at an early age will contribute to a maintained interest as a grown-up, and what other reasons play a part in maintained/lost interest. Questions: ” Are the people active within outdoor life/physical activity today” ” …
En studie av pedagogers uppfattningar
… child experiences and lives through this ”life-world” The child is involved with the world from the first moment as well as with all the human beings in it. Through interaction and communication the child becomes itself and it gives the child a feeling of meaning. It is from the …
En studie om ungdomars motivation och friskfaktorer efter en dom om institutionsplacering eller samhällstjänst
… The result indicates that in general the juveniles were unsatisfied with the treatment they had received at the institution. The supervisors at the organisation K.A.M.P., which they had all been in touch with, was perceived as being more important. All the six youth reported …
En litteraturstudie
The purpose of this study was to describe how women with fibromyalgia experienced their quality of life. The method used was a literature study with a descriptive design. The search for scientific articles was done by the databases Academic Search Elite, CINAHL, Medline via …
