Framtagning av nyckeltal som indikerar kvalitetsbristkostnader
Development of key performance indicators revealing the cost of poor quality
… mainly buys and sells C-parts. C-parts include fasteners, other small metal-, rubber- or plastic parts such as wires, springs and electronic fasteners. The aim of this thesis was to make a survey of the cost of poor quality and to find key performance indicators (KPI) for cost …