6 uppsatser
… school librarians conceptualise their working tasks as both changeable and repeatable. They also conceptualise their working tasks educational and they find them comparable with teaching. The librarians think that fiction is very important for youths even if the youths dont …
strategier för att skapa lojala e-handelskunder
… companies offer added value that motivate the customers to return and make repeat purchases. The result also showed that this loyalty is fragile. It was not possible to indicate any mental connection between the companies and their customers. The conclusion that the authors came …
Vilka faktorer hade betydelse för dess utveckling?
… have been causing problems for centuries, as history has a tendency to repeat itself. The intention with this study is to learn more about the bubble phenomenon and increase the knowledge in this area in order to, if possible, prevent such a thing from happening again. The …
fallstudier av <br /> kundrelationer till ett konsultföretag
… parties want to increase the relationship between them. To give discounts for repeated purchase stimulate the relationship between parties.
En kvalitativ studie på SCAs produkter Edet papper och Libresse
… is experiencing a positive feeling, it is expected that he would endeavor to repeat it, and thus become a loyal customer. This shows that one can connect emotion and loyalty to each other, which we will do in this paper. We have in our study used a qualitative method and with a …
En studie av servicenäringen
Syfte: Syftet med denna studie är att undersöka vilka värden som på längre sikt har avgörande betydelse för att engagera en kund med avseende på lojalitetsprogram. Metod: I studien användes en kvantitativ metod där en enkät med stängda svarsalternativ skickades ut till ca 30 000 …
