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a study of how to maintain the customer satisfaction while reducing the overall service offer
… of a service. The study was done through a focus group that was the base of a questionnaire that got answered by 125 respondents. A regression analysis was completed and the answers from it were thereafter analysed with the theories chosen for this thesis. The results show that …
Organisationsfaktorer, ledarskapsmodeller, förutsättningar och medarbetarens hälsa
… managers in each group were interviewed and their employees had to answer a questionnaire. The results showed that there is a difference between first line managers? conditions in the public sector. Further, the result showed that there is a significant difference in how …
… library staff, the superior and the initiator to phibi. We also carried out a questionnaire over the Internet to obtain the users' point of view. While the amount of answers to the questionnaire was limited, we nonetheless decided to submit the results. Based upon our research …
En jämförelse av nuläget och tre ombyggnadsförslag med avseende på framkomlighet, säkerhet, miljöpåverkan och tillgänglighet
… library staff, the superior and the initiator to phibi. We also carried out a questionnaire over the Internet to obtain the users' point of view. While the amount of answers to the questionnaire was limited, we nonetheless decided to submit the results. Based upon our research …
Arbetslivsbibliotekets interaktiva referenstjänst online en fallstudie ur ett förändrings- och kommunikationsteoretiskt perspektiv
… library staff, the superior and the initiator to phibi. We also carried out a questionnaire over the Internet to obtain the users' point of view. While the amount of answers to the questionnaire was limited, we nonetheless decided to submit the results. Based upon our research …
… important part of this master's thesis is however the empirical research, a questionnaire distributed among young people in the ages of 15-25. The research was conducted in the cities of Borås, Gothenburg and Stockholm during the autumn of 1999 and the spring of 2000. This group …
En undersökning av hur Internet regleras på svenska folkbibliotek och hur diskussionen kring frågan ser ut i Sverige och USA.
… in Sweden as well as in the United States. The approach was qualitative and questionnaires were distributed by e-mail to a number of Swedish public libraries. The results from the survey were then supplemented with a theoretical background and a literature study. The usable …
en studie av friskolorna i Lunds kommun med fokus på de verksamhetsansvarigas inställning
… In order to fulfil my purpose I used a qualitative method with an introductory questionnaire, which gave background material to the interviews. All seven principals answered the questionnaire and five of them agreed to participate in an interview. Another two interviews were …
Tonårsflickor om livsangelägenheter, informationsbehov och informationsanskaffning.
… is based on literature studies and qualitative interviews combined with a questionnaire. The theoretical framework for the study is based on Tom Wilson's 1996 model and on theory from development psychology. A hermeneutic interpretation of the research material shows that the …
att välja marknadsföringsstrategi
… at Axelssons i Aby and at Tiraholms Fisk. I have done a depth interview and a questionnaire on both the farms. The interview was about how they reach new customers and how to keep the customers they already have. The questionnaire was about how the customers have observed the …
… The used research methods are observation, diary writing, photographing and questionnaires as well. From a hermeneutical inspired analysis interaction in classroom is in focus. The frame theory is Symbolic interactionism. From a pupil's perspective, the results show a better …
enkätstudie
… with the physiotherapists? view of their own professional role. Two separate questionnaires were used, one to the patients and one to the physiotherapists, which questions were able to compare. Totally 41 patients and 6 physiotherapists answered the questionnaires. The low …
… employees perceive to contribute to the stress levels at their workplace. 81 questionnaires were distributed at three different locations, two of which were in Ronneby and one in Örebro. 56 people answered the questionnaires. The result yielded that 80% of the participants felt …
… has been assumed and empirical data has been collected through the use of questionnaires. The data has been analyzed through descriptive statistics, correlations, and regression analysis. An operationalization used to measure satisfaction of the loyalty card and attitudinal …
… literature and research. My method will include an inventory of the park, a questionnaire investigation, sources of knowlegde and inspiration such as literature, a seminar, interviews and a study visit. During the design process, sketching has been essential in order to solve …
