461 uppsatser · sida 20 av 31
Att skapa beslutsunderlag baserat på medborgarärendens lämplighet för olika kommunikationskanaler
… into further consideration in order to be successful in delivering high-quality e-services. This paper aims to determine if a categorization of citizen-initiated contacts from a citizen-centric perspective can be a valuable basis for decisions regarding e-service development …
En studie om behandlingens villkor och att tillämpa mätinstrument i behandling av ungdomar
… instrument is primarily used to evaluate the treatment and to guarantee the quality of the work of the personnel. Both obstacles and possibilities emerged in the management of the instrument. The personnel's attitude towards the instrument's purpose is positive. The adolescents' …
… their qualities and how they choose to use them will determine whether the quality will have a positive or negative influence in their work.
Möjligheter och förutsättningar för personal och verksamhet att arbeta med bemötandefrågor på bibliotek.
… theory about professions and Christian Grönroos theory of Service Management. We found that our informants both see the physical meeting with the library and the social exchanges with the librarians as important parts of the user’s experience of the library. The three libraries …
Rasister, nazister eller bara lite främlingsfientliga
… the results. The diversity of sources has been analyzed to assure the overall quality. The legal system at large represents important foundations as well as the historical perspectives. To capture the future foundations and limitations of our labour laws consideration should be …
Gränser för anställningsformens innehåll
… the results. The diversity of sources has been analyzed to assure the overall quality. The legal system at large represents important foundations as well as the historical perspectives. To capture the future foundations and limitations of our labour laws consideration should be …
ett förbättringsprojekt vid Avdelningen ombudsekonomi, AB Svenska Spel
AB Svenska Spel är ett statligt ägt monopolföretag som levererar spel och lotter till det svenska samhället. I detta examensarbete har AB Svenska Spel och dess avdelning ombudsekonomi verkat som fallföretag. Avdelningen, vilken är placerad vid huvudkontoret i Visby, valdes ut då …
En studie vid Jernhusen AB
… the collecting of experience gains time, produces less errors, gives better quality and a better product. The reference companies have clearly shown that emotional rewards, such as appreciation or con-sideration, gives better results than economic rewards.There are procedures …
-en fallstudie utifrån ett kvalitetsperspektiv
… the values and the underlying theories of the cornerstone model for total quality management was the main issue in this essay. Whether there are conditions for the company to get even further by working in other ways was also investigated. In addition, the importance of …
för Scanias Fleet Managementavdelning
… The large number of versions creates acomplexity which often reduces product quality and extends the developmentlifecycle time. The work on the following thesis has taken place at Scania’s Fleet Managementdepartment, which develops tools for hauliers to track their vehicle fleet …
… involveschanging the word customer to patient and standardization to total quality management. Second, a module for measuringhorizontal information flow must be added since the coordination within healthcare settings is worse than within other servicesettings. Third, a module …
ett medvetet val eller ad hoc?
Syfte: Syftet med denna studie är att belysa i vilken omfattning medveten verksamhetsstyrning bedrivs i det mindre företaget. Under våra studier har vi läst mycket om olika styrmetoder och filosofier. Dessa är ofta i litteraturen beskrivna utifrån de större företagens synvinkel …
En studie om hur fastighetsdistributörer kan stärka sitt varumärke via Facebook
… their brand. Method: We have used an inductive study form where we’ve used a quality and a quantity data gathering method. The data has been gathered from an interview with Botkyrkabyggens marketing coordinator and from an internet survey based on a convience selection and a …
En studie av relationen mellan de anställdas möjligheter till kompetensutveckling och deras intention att stanna på företaget
… the use of a BI system. The result I came up with is that learning and data quality are critical success factors which are important to consider within the use of a BI system. I have also been able to identifysuccess factors that are known in the use of BI systems.
En studie av två skolor som fått kvalitetsutmärkelsen Bättre Skola
… the use of a BI system. The result I came up with is that learning and data quality are critical success factors which are important to consider within the use of a BI system. I have also been able to identifysuccess factors that are known in the use of BI systems.
