19 uppsatser · sida 1 av 2
En fallstudie av kvalitetssäkring i tjänsteföretag
… A study of service quality assurance Authors: Fanni Helminen and Linda Elsborg Level: Bachelor Thesis in Business Administration, C-level. Advisor: Lars- Johan Åge and Jens Eklinder Frick Date: 2014- June Purpose: Quality assurance has become a vital concept and an important …
… empirical evidence. The writer carried out an analysis of the text on three levels: the text itself, the discursive practice and the social practice. In order to investigate governing patterns concerning students with special needs in the documents, an analytical matrix was …
… to poor ventilation of the operating theatre. The pilot study illustrates the level of knowledge about the ventilation in the operating theatre among operating theatre nurses. More research is required to increase consciousness about the quality assurance of the …
Bakgrund: Hållbarhetsredovisning har utvecklats från att vara ett undantag till en norm, dock är enbart cirka 40 procent av de utgivna hållbarhetsredovisningarna granskade enligt en undersökning utförd av KPMG från 2008. Det saknas krav när det gäller granskningen av …
Basel II-effekter på kreditrisk och information
… the study is qualitative and several interviews with individuals on different levels of the examined bank, Andelsbanken för Åland, have been carried out during the collecting of empirical facts about the effects of the regulating change from the Basel I system to Basel II. The …
En kvalitativ studie om tränarnas uppfattningar om barn- och ungdomshockey
… study contains interviews with three leaders that operate on the strategic level within youth hockey and three coaches working with youth players in the ages of 11 and 12. I have divided my main results into 4 categories, based on an earlier study from Karin Redelius (2002) …
… with pupils in school, with a focus on individual, group and organization level. School nurses from the municipal school health service in three counties were included in the study. The study is descriptive with a qualitative and quantitative approach, using interviews and …
… within the administration the theory by Michael Lipsky regarding street-level bureaucrats is used. The thesis conclusion is that problems such as inadequate methods of control and conflicts between them, lack of discretion among the employed in the administration and a lack of …
En utvärdering av tre instrument för att mäta tjänstekvalitet i kollektivtrafiken
… where each items is answered in the form of respondent's minimum service level, desired service level, and the perception of SL's service performance. The Zone of tolerance questionnaire consists of eight dimensions, including three new ones (convenience, connection, comfort) …
… organizing the local IT development, collaboration between the local preschool level, management level who has the operational responsibility, school committee authority and up to municipal executive board with regard to IT development. Technical scarcities concerns finding …
… in historical data about major nonconformity areas. Together with high level KPI:s and SMART goals to support high level goals, the nonconformity areas helps to identify which activities to carry out in order to fulfil the goals.
… in historical data about major nonconformity areas. Together with high level KPI:s and SMART goals to support high level goals, the nonconformity areas helps to identify which activities to carry out in order to fulfil the goals.
Fra?n avvikelse till införd förba?ttring
… in historical data about major nonconformity areas. Together with high level KPI:s and SMART goals to support high level goals, the nonconformity areas helps to identify which activities to carry out in order to fulfil the goals.
… as the Feedback Directory Services, have been designed on the architectural level. A combination of CORBA and Java Enterprise Edition is suggested as the implementation platform.
En studie av Bolognaprocessen ur ett policy transferperspektiv
… Process from a Policy Transfer Perspective. Essay in Political Science (D-level) at Karlstad’s University by Beatrice Högå, Spring 2007 Tutor: Susan Marton The purpose of this essay is to generally see how theories of policy transfer can help us to better understand the process …
