356 uppsatser · sida 5 av 24
… of services as an effort carried out in a "moment of truth" implies a risk for failures. This study sheds new light on how alternative offerings that customers are initially exposed to can affect satisfaction and loyalty in the service failure and recovery context. More …
en förstudie i Västmanlands län
… problems. This was made through measurements of sediment depths, mass bank failures etc. in order to quantify ditch problems and propose practical actions for improved ditch stability and water quality. The MADRAS surveys were conducted in two main ditches that drains 2900 …
a potential approach to hurry up shelf-life tests on oat products
… tests. This study focused especially on products, which suffer from quality failure caused by oxidation, such as liquid oat-based products. The main subject was to present a proper accelerating test method, with potential to be implemented on products with oxidation as the …
Konsten att inte planera med luft
… of each activity, analyzes can be made and the causes of success and failure can be determined. However, the difficulties lie within the frames of finding the reason of failure and thus the improvement measures. The purpose of this study is to investigate the method of PPC which …
En fallstudie om återhämtning till följd av ett produktfel
… brand within the food industry that experiences a crisis following a product failure. It focuses on three areas following the crisis and these are crisis management, recovery strategies and brand management. This study seeks to explain how these areas interact in relation to …
… were performed on the weld joint samples. The hardnesses, microstructures, failure zones and chemical composition were examined with optical microscopy and SEM. The weld time, the amount of consumed electrode and the weld energy was measured during welding. These properties were …
En kartläggning av system i Sverige, Norge, Finland, Schweiz, Kanada och USA
… is aiming at an understanding of how potential consequences of a dam failure are taken into account when classifying dams. Furthermore, the significance of the classification, regarding the requirements on the dam owner and surveillance authorities concerning dam safety is …
… event, Felman/Laub don´t manage to avoid becoming normative. When the failure to witness is regarded as the condition of witnessing and when the union of language, as I interpret Felman/Laub, is said to be constituted by sane people the question that arises is which form …
En studie av Findus hantering av ”Hästköttsskandalen” under våren 2013
… deals with a Swedish company in a food industry that got affected by product failure, which led to consumer trust crisis followed by media and was needed to be managed. Situation had a negative impact on company’s trademark, which acquired long recovery work by the company …
? En fallstudie av McDonalds erbjudande och kunders beteende för skapandet av långsiktiga relationer.
… the underlying factor why McDonald's customers return despite previous failure customer experiences. Why do customers come back to the company that contributes to the former dissatisfaction? McDonald's attempt to maintain unceasing purposeful emergence fail at the local level …
What we learn from failure : A case study of Iran Air
… by government regulations and subsidies. We try to find the reasons for failure of privatization in Iran Air and their attempt on privatization. The method used to collect data was a qualitative methodology, consisting of semi-structured interviews with relevant managers, and …
… in school, if they know on what grounds they are assessed, what impact failure and/or success has on their motivation, if they are stressed by school etc. From the questionnaire three areas where detected for further investigation. The students indicated that they got feedback …
En semiotisk analys av Tv3s representation av myten om det goda livet.
… It´s however the individual's responsibility for both their success and their failure and upon failure the individual should do whatever it takes to fix it, often with help by experts in the field. When it comes to love and the search for the right person, this is part of the …
… benefits of the Swedish fencing experiment, and it was silently declared a failure. The material shows a clear dissonance between state regulation and practical reality, where a period of nearly 40 years passed between fencing losing its hold over physical education and the …
… men begr?nsas av att den centrala komponenten utg?r en single point of failure (SPOF). Arbetet indikerar att monitor-actuator m?nstret kan designas, implementeras och verifieras f?r att s?kerst?lla s?kra ?verg?ngar mellan k?rstationer.
