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… our understanding of how low price and quality actors manage to retain customers. Future research could possibly investigate if the relationships between price, quality and satisfaction found in our experiment on the air industry are relevant also in other industries.
… worker. The headscarf is also found to have a more negative effect on male customers than on female.
… of control over net and content. Large net owners are able to lock their customers in, and smaller players without control over the net risk price competition if they do not innovate.Looking back at the expectations at the beginning of the 21st century, the entry of IP in the …
… study consists of four different methods: sales data, a questionnaire with 182 customers, an observation study of 300 consumers and an eye-tracking experiment with 41 participants. The result shows that sales have increased with 15 % for the promotion products; the consumers …
The most vital for a business is to understand how to please and satisfy its customers in order to make them loyal to the company. Companies weapon for competition in the retail business is defined through the retail mix. The retailer however often have limited resources whereas …
En studie om de fysiska resebyråernas förändrade betydelse på resemarknaden
… just a shop where travels are being sold. Despite this change, we believe that customers will continue to visit the physical travel agents because of the unique knowledge and services they can provide that Internet not yet can offer. Consequently we draw the conclusion that the …
En ideologianalys av debatten i svensk bibliotekspress
… are arguments about raised effectivity, lower costs and greater adaption to customers demands. All of theses arguments fit well into neo-liberal ideology. Another category of articles is opposed to privatization due to ideological reasons. Among the arguments offered is that …
… and representing a place identity, is today essential to attract customers from around the world. The purpose of this essay was to examine how Iceland as a place is represented through the photographs in horse tourism. The research questions asked were: How is the Icelandic …
En kvalitativ studie genomförd inom privat förskoleverksamhet
… we came to the conclusion that our respondent has good communication with her customers (children and parents) and employees. However, her communication with Huddinge municipality could not be proved as good communication. Our study showed that our respondent mainly uses …
En studie av statliga företags hållbarhetsrapporter och dess möjlighet till integrering med ett Balanced Scorecard
… issues concerning Corporate Social Responsibility (CSR). A higher demand from customers and other stakeholders as well as an extended legislation are great reasons. Framework and guidelines for sustainability reporting has been developed which includes indices that companies are …
Praktiska exempel, Economic Value Added och tidigare forskning
… improving reputation and image, attracting workers, keeping and attracting new customers and also by reducing costs due to eco-efficiency.
En obefogad oro?
… existing clients who recognize the benefits of auditing and the many potential customers that may occur thanks to the reduced share capital in the Swedish aktiebolag. Something worth considering is that the transformation is in an early stage and the low limits that have been …
<em>Riskerna med varumärkesompositioneringar</em>
… identified is that a repositioning may result in that the company loses their customers, customer loyalty but also losing market shares. We consider that a repositioning only should be implemented if it is absolutely necessary and when the risks are imminent.
Varför använder konsumenter kontanter som betalningsmedel?
… audit are as follows: Accounting quality, cost, creditors (loans), suppliers / customers, the tax office and distort competition. The factors that have the strongest impact on the choice to have audited financial reporting are the cost of the audit and that audited financial …
vilka faktorer påverkar företagens val av revision
… audit are as follows: Accounting quality, cost, creditors (loans), suppliers / customers, the tax office and distort competition. The factors that have the strongest impact on the choice to have audited financial reporting are the cost of the audit and that audited financial …
