1 188 uppsatser · sida 39 av 60
En fallstudie av SAS & Finnair
… is that they have lowered their ticket prices in order to maintain their customers. Our conclusion states that the effects that has resulted among the traditional airlines are changes of their pricing and quality of service. Even positioning and the competitive strategies of the …
… are important aspects that should pervade conduct toward colleagues and customers. According to our survey, the customer is imperative in business relations and the employees should therefore perform situational in accordance to the customer’s expectations. A conclusion could be …
En undersökning baserad på intervjuer av representanter vid sex lokala morgontidningar
… publication. The result of this research also shows on discrepancies in customers awareness.
… the market-place is becoming ever tougher. To gain the long-term confidence of customers, not only the best businesses, but also the best supply chains are required. Volvo Cars is experiencing a changing competitive situation and their retailers are having trouble stocking the …
En detaljstudie angående harmoniseringen av avtalsrätten inom EU
… with an aim to be used similarly in contract situations with most clients or customers. As the usage of standard form contracts increased, the number of unfair contract terms also enhanced. Therefore, the legislative powers in Sweden and England realised that the rules …
Fenomenet & avdragsrätten
… within the right to deduction and which information they give to their customers. To check which information is given via the homestagers webpages, 50 homepages has also been analyzed. Moreover, a representative from the Swedish tax agency has been interviewed to create deeper …
En undersökning om svenska konsumenters betalningsvilja för nedladdning av film
… has been progress in the form of a few film companies beginning to offer their customers legal ways to acquire films over the Internet. But with this progress one central question arises, which this report will try to answer; what are the important factors for selling films as …
En studie om kundkontakt, relationer och motstånd till förändring
… interviews. Analysis: The analysis is divided into three topics; contact with customers, relations and resistance to change. When analyzing these topics we have gone through all the firms? topic by topic and this led us to several conclusions. Conclusion: We have found several …
… will lead to higher profitability for the company and more satisfied customers. The paper contains theoretic background about what models and methods that are used in the development of an information system. This theoretic background is then used when developing a system in …
- En analys av de svenska storbankernas etiska riktlinjer
… the organization. They communicate mainly about and to employees and customers but also about and to a number of other groups such as partners and public authorities. Along with communicating the ethical responsibility the banks integrate legal responsibilities in their ethical …
Vem/Vad/Vilka påverkar?
… theory of design process to study the co-operation between the actors and end customers in relation to introducing packages and the influence of others factors on this. With the help of theories of differentiation, trademark communication and a theory that considers packaging an …
- och det mervärde det skapar
… about more than just products and prices, namely over added value to attract customers. To satisfy todays consumers it takes a storeexperience where the customer is in focus. The thesis deals thus with trends within in-store consumption were development seems to move towards …
En studie om varumärkeskulten Apple och dess passionerade och lojala konsumenter
… on the brand communities and brand loyalty that is frequently seen among Apple customers. It focuses on the factors that create an apparent deep-set loyalty and passion towards their computers among Mac-users. This study contributes to a deeper understanding of why some …
En kvalitativ studie av den interna processen
… services. Furthermore a good complain handling leads to satisfied and loyal customers which increases the revenue for the company. We have examined how SAS handle their internal information process and if this process affects the information and in that case how. The study is …
Risker och hot för e-tjänster i Ljungby kommun
The existence for companies today consists of constant challenges with customers that want more individual products with high quality as quickly as possible. For a company to be able to have a short delivery time, it must also have a short production time. This makes …
