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Title: Time to renovate ? The effect of communication on the relationship between company and customer in a change situation Course/subject:Busniess administration, Leadership, 15hp Authors:Fredrik Elghag, Ossian Olsson Tutors:Ingemar Wictor Keywords:The Million Programme …
Effekten av kommunikation på relationen mellan företag och kunder i ett förändringsprojekt
Title: Time to renovate ? The effect of communication on the relationship between company and customer in a change situation Course/subject:Busniess administration, Leadership, 15hp Authors:Fredrik Elghag, Ossian Olsson Tutors:Ingemar Wictor Keywords:The Million Programme …
En studie med utgångspunkt i Engeströms teori
… factors critical to creating an effective change, among others internal communication. The purpose of this study is to investigate whether Engeström's theory can be applied to a completed organizational change and see whether an expansive learning has been promoted in connection …
… was on measures carried out by the communicator to enhance and streamline communication and how the communicator supports their coworkers in their own communication role. In order to fulfill the purpose, two main questions were asked;? How do the communicators support and …
… and how it affects the patient's quality of life is part of the nursing care. Communication between nurse and patient is very important to share experiences and knowledge with each other Aim The aim is to describe the information and communication patients with malignant …
the case of palm oil in the Swedish food industry
… by how the initiative is communicated. The aim of this thesis is to explain communication strategies where corporations account for ethical sourcing efforts. The thesis investigates how companies operating in the Swedish food processing industry communicate their use of palm …
För att uppnå en ömsesidig kommunikationsprocess
This thesis addresses the subject of internal communication between the leadership and the employees. Communication is a common process and according to Tufvesson (2008), the primary focus has been on the role and responsibility of the leadership. This can mean that, from the …
” Skapar det nya drivkrafter för processutveckling”
… for standardizations. Standardization is not only in need to focus on internal communication structure but also on the placement of functions and knowledge.
En kvalitativ studie om och på vilka sätt gymnasielärare upplever fenomenet kreativitet realiserbart i skolan
… understanding of the learning process. Assessment for learning also requires a communication between student and teacher, student and student and between teacher and teacher. The process book is to be used where communication and dialog already exist between the teacher and the …
En kvalitativ studie i användandet av fornnordiska symboler bland nationalistiska rörelser.
… understanding of the learning process. Assessment for learning also requires a communication between student and teacher, student and student and between teacher and teacher. The process book is to be used where communication and dialog already exist between the teacher and the …
Arbete med språkutveckling hos barn
… understanding of the learning process. Assessment for learning also requires a communication between student and teacher, student and student and between teacher and teacher. The process book is to be used where communication and dialog already exist between the teacher and the …
… understanding of the learning process. Assessment for learning also requires a communication between student and teacher, student and student and between teacher and teacher. The process book is to be used where communication and dialog already exist between the teacher and the …
att nyttja potentialen i den interna förmedlingen av kunder
… unaware of the wide range of services that LRF Konsult offers. The internal communication is believed to play a big role in marketing these services. Therefor, the objective of this thesis has been to investigate why the transfer of customers between accounting consultants and …
En studie av Bollnäs kommuns förvirring kring införandet av resultatenheter.
… units? importation in the municipal of Bollnäs, Sweden, and study the internal communication according to this matter. Method: This paper is written as a process where the information flow has been decided by the information held in the interviews. The interviews have dealt with …
Optimering av ledtider
… of secondary sources. Theories: Theories that are used in the paper are: Communication Process, Communication Plan, Project Planning & Project Plan, Efficiency through collaboration, Communication in a network. Empiric: Empirical data consists of primary data collected through …
