21 uppsatser · sida 1 av 2
En jämförelse mellan företag som reviderats av Big Four och företag som reviderats av någon annan revisionsbyrå
… as the probability that the auditor both discovers and reports a breach in the client’s accounting system, and service quality, which relates to the provision of services in general. A common notion is that large auditing firms such as the Big Four maintain a higher technical …
… regarding coaching. Will other areas in the lives and/ or business of the clients than the ones they got help with through coaching be affected positively, negatively or not at all? This study is a pilot study for this question, where 6 clients receive coaching for their work …
en kvalitativ undersökning av motivationsfaktorer bland ungdomar
… reported a high satisfaction and engagement towards their work. Success with clients and positive client feedback generated engagement, even to the extent that it gave the social workers a sense of affirmation to their career choice. This means that the social workers sense of …
- En studie av kritiska incidenter
… reported a high satisfaction and engagement towards their work. Success with clients and positive client feedback generated engagement, even to the extent that it gave the social workers a sense of affirmation to their career choice. This means that the social workers sense of …
… a number of components that influence the relationship between consultant and client in a procurement process of ERP. The paper deals with Trust, Commitment, Cooperation and Satisfaction. The problem lies within the fact that consultants do not know how and to what extent the …
… fact that they obtain no permanent or shared office, as they are staffed at client companies.
Vad är lojalitet egentligen värd för en mediaplaneringsbyrå i Singapore?
… competition reduces profit margins. Value is created through selling what a client wants at an acceptable price. What the client wants can be divided in three categories using the Kano model: Must-have features, which are the basic requirements of a product, onedimensional …
… industry and the company produces several prestige projects for different clients.The most famous project is that they design all the Ferraris and has a co-branding agreement together with them, which has given Pininfarina a strong brand capital. They also use concept cars on …
… no studies focused on the interaction between the financial advisor and their client. Therefore we have chosen to focus on this knowledge gap.Purpose: The purpose of this thesis is to illustrate how the interaction between financial advisors and customers affect financial …
Reflektioner över en designprocess
… and designing presentations that has been to the satisfaction of our clients.
Reflektioner över en designprocess
… and designing presentations that has been to the satisfaction of our clients.
Närbyråkratens syn
… with a number of front line workers study how they view their role, the client group and how they motivate the working line. Our findings indicate that the working line is a source for work-satisfaction for the front-line bureaucrat and that the way the district administration …
Svenska konsultföretags kamp om anställdas och kunders varumärkeslojalitet
… The companies? commissions are based mostly on long-term, personal clientele. These relations are threatened by a huge number of coming retirements and high employee turnover. Consequently these companies need to improve and strengthen their relationships with existing …
<em>Utifrån ITIL, CRM och supporthantering på mjukvaruföretaget Medius AB</em>
The goal of customer support is to help clients achieve maximum value in their services and products. Customer support is the public face of a company, which means that it is important to give the customer a positive experience and live up to customer expectations. Efficient …
… Design: Denna studie har en kvantitativ och deskriptiv design. Metod: Client Satisfaction Scale (CSS) har översatts till svenska, validerats med hjälp av litteratur och en expertgrupp samt reliabilitetstestats. Den svenska versionen har sedan testats i en pilotstudie med 115 …
