RAMVERK FÖR EFFEKTIV KUNDSUPPORT
<em>Utifrån ITIL, CRM och supporthantering på mjukvaruföretaget Medius AB</em>
… software companies. An efficient customer support is achieved by using the authors' framework and recommendations.
Uppsatser om authors
1 287 uppsatser · sida 48 av 60
Utveckling av hjulhållare för cykelhållare
… concept was further developed and a prototype was made in 3D-printer. The authors of this thesis would like to thank everyone that has been a great help during the thesis work. A special thanks goes to Joakim Andersson and Anders Lundgren at Thule Sweden.
Det andliga i vården i ett sekulärt samhälle
Vårdforskarens uppfattning och patientens upplevelse
… or not. The other aim was to analyse spiritual ideas of nursing scientists ” authors of the patients” oriented studies to come to the better understanding of the situation with spirituality in caring. Method: Descriptive meta-synthesis was chosen, in which 12 nursing studies …
Följsamhet till handhygien
En litteraturstudie
… Compliance was better after than before patient contact. Conclusion The authors have noted that after the hygiene education increases compliance to hand hygiene. Regular education is seen as an important part to create and maintain procedures for hand hygiene.
Effekter på antalet vårdrelaterade urinvägsinfektioner av nya rutiner för kateteranvändning
… the catheter was to be removed no later than on the third post-op day. The authors of this study choose to investigate whether the new routines for uretrahl catheter removal have any effect on the occurrence of nosocomial UTI’s. Methods The study is a restrospective record study …
Från ”hög och fin” till ”se upp på Gerrard”
En kvalitativ textanalys med fokus på förändring i TV-fotbollsgenren
… to ?watch out for Gerrard?? A qualitative study of genre change Year: 2009 Authors: Johan Bagewitz and Björn Lundblad Number of pages: 70 University: Växjö universitet Keywords: Media and Communication, Television production, Football
Distriktssköterskors syn på sin yrkesroll
en intervjustudie
… individually on the basis of a semi structured interview guide that the authors the actual created. In the wide analysis of the results could a theme, As a rubber screw in a shrinking hole and three central categories be discerned, Occupational role, Diversity and Organisation …
Screening av dysfagi på äldreboenden i Linköpings kommun
… on Mini-mental state and subjective judgements made by staff members and the authors. The material to assess oral motor and sensory function was the Nordic Orofacial Test - Screening. During the clinical swallowing examination the Standardised Swallowing Assessment (SSA) and …
Ett medium som alla andra?
Folkbibliotekens marknadsföring av TV-spel mot ungdomar
… them. The essay’s theoretical framework is based on Philip Kotler and his co-authors? marketing theory which consists of five stages: Marketing research, segmentation, marketing mix, implementation and development. Youths were the central target group for the video games …
PLUG-IN
small scale design process
… company. The collaboration aims to engage everyone involved in the co-authorship of a products design and manufacturing history. The realization has taken place in an open dialogue where the designer no longer owns the design process by himself. The project has been carried out …
Macedonian agriculture
preconditions for development of the agro-sector in Macedonia towards EU accession
… for EU accession. Articles and empirical studies published by other authors related to the questions which arise in this study have been reviewed and presented herein. Trade relations, trade patterns and national economic and agricultural trends are displayed to provide a …
För det är så vi lärt oss livet, typ
We, the authors of this essay are both students at the Bachelor Programme in Social Work at Malmö Högskola. During our education we have been reflecting on the gender perspective that is suppose to permeate the education. This essay aim to examine how some students at the …
Total Cost of Ownership - en papperstiger
En studie av svenska industriföretags beslutsunderlag inför sourcing
… importantly why certain costs are considered and others not. In this paper the authors address this gap in the TCO literature in a Swedish industrial context, the purpose being to elaborate on the applicability of TCO and barriers to its implementation. This paper finds that the …
Ingen allvarlig kreditåtstramning i Sverige - en granskning av Riksbankens analys
… to store credit lines would maybe have lead to another conclusion by the authors.
Generation Y i Managementkonsultbranschen
Strategier för att attrahera och behålla 80-talisterna
… and retain the generation. The fact that the subjects are unexplored led the authors to conduct a qualitative study of seven management consulting firms through in-depth interviews. The firms? views of Generation Y varied to some extent. After a careful analysis, three ideal …