Kandidatuppsats · Högskolan i Borås · 2012
… will investigate the factors affecting the costumers? opinions about service quality among e-commerce. We will particularly investigate the demands a wheelchair bound has on these factors and study how a selection of online retailer meets these demands. This we have done by …
En komparativ fallstudie av tre museers externa kommunikation
Kandidatuppsats · Umeå universitet
… communication with their target audiences in their external communication. A qual-itative and comparative research method and has been used and communication managers from each of the three museums have been interviewed. These interviews have been transcribed and coded in order …