Uppsatser om e-a-s-qual

2 uppsatser

Servicekvalitet för e-handel inom konfektion

Kandidatuppsats · Högskolan i Borås · 2012

… will investigate the factors affecting the costumers? opinions about service quality among e-commerce. We will particularly investigate the demands a wheelchair bound has on these factors and study how a selection of online retailer meets these demands. This we have done by …

Att "gilla" ett museum

En komparativ fallstudie av tre museers externa kommunikation

Kandidatuppsats · Umeå universitet

… communication with their target audiences in their external communication. A qual-itative and comparative research method and has been used and communication managers from each of the three museums have been interviewed. These interviews have been transcribed and coded in order …